70
out of 100
"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches." read more
O'Charley's Competitors
O'Charley's competitors include Texas Roadhouse, Logan's Roadhouse and Applebee's. O'Charley's ranks 3rd in Product Quality Score on Comparably vs its competitors. See below how O'Charley's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd
See O'Charley's Culture vs Competitors:
- 1st
Texas Roadhouse67 / 100 - 2nd
Logan's Roadhouse58 / 100 - 3rd
Applebee's56 / 100 - 4thO'Charley's49 / 100
O'Charley's Competitors at a Glance
CEO Ratings Comparison
O'Charley's' CEO Score Ranks 4th
249 Employees at O'Charley's rate Eddie Hall a 53 out of 100, which ranks them 4th below Applebee's' CEO,Steve Joyce. Last rating was months ago.
- 1st
Jerry MorganTexas Roadhouse960 Employees at Texas Roadhouse rate Jerry Morgan a 70 out of 100, which ranks them 1st out of O'Charley's' competitors. Last rating was 7 days ago.
- 2nd
Samuel BorgeseLogan's Roadhouse59out of 100314 Employees at Logan's Roadhouse rate Samuel Borgese a 59 out of 100, which ranks them 2nd out of O'Charley's' competitors. Last rating was 15 days ago.
- 3rd
Steve JoyceApplebee's58out of 1001414 Employees at Applebee's rate Steve Joyce a 58 out of 100, which ranks them 3rd out of O'Charley's' competitors. Last rating was a day ago.
Product Quality Score Comparison
O'Charley's Ranks 3rd in Product Quality Score
69 Customers rate O'Charley's' Product Quality Score a 2.7/5, which ranks it 3rd against its competitors, below Applebee's.
NPS Comparison
O'Charley's Ranks 4th in Net Promoter Score
80 Customers rate O'Charley's' Net Promoter Score a -31, which ranks it 4th against its competitors, below Logan's Roadhouse. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend O'Charley's to a friend?”.
Pricing Score Comparison
O'Charley's Ranks 4th in Pricing Score
64 Customers rate O'Charley's' Pricing Score a 2.5/5, which ranks it 4th against its competitors, below Logan's Roadhouse.
Customer Service Comparison
O'Charley's Ranks 3rd in Customer Service
62 Customers rate O'Charley's' Customer Service a 2.7/5, which ranks it 3rd against its competitors, below Applebee's.
Overall Culture Score Comparison
O'Charley's Ranks 4th in Overall Culture Score
311 Employees rate O'Charley's' Overall Culture a 49/100, which ranks it 4th against its competitors, below Applebee's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
O'Charley's Ranks 4th in Employee Net Promoter Score
268 Employees rate O'Charley's' Employee Net Promoter Score a -55, which ranks it 4th against its competitors, below Applebee's. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at O'Charley's to a friend?”.
Gender Score Comparison
O'Charley's Ranks 4th in Gender Score
32 Employees rate O'Charley's' Gender Score a 50/100, which ranks it 4th against its competitors, below Applebee's. The Gender Score tracks how positively women rate their experience at O'Charley's.
Diversity Score Comparison
O'Charley's Ranks 4th in Diversity Score
12 Employees rate O'Charley's' Diversity Score a 52/100, which ranks it 4th against its competitors, below Applebee's. The Diversity Score tracks how positively diverse employees rate their experience at O'Charley's.
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