"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches." read more
O'Charley's Company Culture
O'Charley's Culture
This score is derived from employee ratings & reviews2.3/5
O'Charley's' Overall Culture is rated F
Top Rated Culture Dimensions
Diversity
DEnvironment
DCEO Rating
D-Gender
D-eNPS
D-O'Charley's CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Eddie Hall
53 /100
See More
Diversity at O'Charley's
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at O'Charley's have rated Environment, CEO Rating, and Team as the highest categories they have scored
Women at O'Charley's
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at O'Charley's have rated Environment, CEO Rating, and Work Culture as the highest categories they have scored
O'Charley's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-55
O'Charley's employees are -55% more likely to recommend O'Charley's as a great place to work
| 17% | Promoters |
|---|---|
| 11% | Passives |
| 72% | Detractors |
Working at O'Charley's
Working at O'Charley's is rated below average by 311 employees, across various culture dimensions. O'Charley's employees rate Environment highest among all categories, and think that Work Culture and Professional Development have the most room for improvement, putting O'Charley's’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Nashville, TN. See below in detail how working at O'Charley's was rated by employees.
Overall Company Culture at O'Charley's
F
Overall Company Culture at O'Charley's is rated F
Last updated months ago
Bottom
5%
O'Charley's ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
O'Charley's Employee Reviews
Out of 298 O'Charley's employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping O'Charley's improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
Positive Reviews From O'Charley's Employees
- What did you like most about the interview process?The genuine and comfortability with being open and honest about expectations
- What is most positive about the culture and environment at your company?Nobody drowns, EVERYONE pitched in and we all got it done together... Felt like family there.
- What do you like best about the leadership team?I loved my management at the Dixie Hwy store
Constructive Feedback From O'Charley's Employees
- What's going wrong and how can it be improved?Better management they just let anyone be a manger, also better dmangers ive only seen him twice this year. And a better open door policy
- What does the leadership team need to get better at?Treating everybody fairly not having their favorites
- What would you improve about your company's interview process?.CEO talks to me or I will go to news outlets
O'Charley's Company Information
O'Charley's Company Overview
"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches."
O'Charley's was founded in 1969 and its current CEO is Eddie Hall. Since its inception 57 years ago, O'Charley's has grown to 10001 employees.
O'Charley's Mission, Vision & Values
O'Charley's Mission & Values
We Believe in Southern Hospitality While traditional elements of southern hospitality include generous food portions, southern food staples like fresh-baked pies, a welcoming environment, plus friendly and engaging customer service, we realize that southern hospitality is also about connecting with one another. It's about the people you're with and the memories you make.
O'Charley's Vision Statement
Our service philosophy is what has helped us become a strong, successful brand for over 40 years.
| Headquarter | Nashville, TN 37204 United States of America |
|---|---|
| Website | www.ocharleys.com/ |
| Founding Date | 1969 |
| Company Status | Private |
O'Charley's Competitors
O'Charley's competitors include Texas Roadhouse, Logan's Roadhouse, and Applebee's. O'Charley's ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how O'Charley's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
O'Charley's Employees
O'Charley's has 10001 employees. 311 employees at O'Charley's have reviewed O'Charley's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 311 O'Charley's employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at O'Charley's are mostly dissatisfied with their total compensation at O'Charley's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at O'Charley's are mostly dissatisfied with their team. 311 Participants grade the quality of their coworkers an F. Less than half believe the meetings at O'Charley's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at O'Charley's believe the environment at O'Charley's is negative. Most Participants believe the pace of work at O'Charley's is comfortably fast. About 65% of the employees at O'Charley's work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at O'Charley's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining O'Charley's - Employee Onboarding
The prevailing opinion from employees about joining O'Charley's is that the company was prepared on their first day. O'Charley's employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
O'Charley's KPIs and OKRs
At O'Charley's 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of O'Charley's' KPIs and OKRs is essential for its success. Out of 3 O'Charley's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
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O'Charley's CEO & Leadership
O'Charley's CEO - Eddie Hall
53 /100
Eddie’s approval rate is lower compared to CEOs at similar sized companies, putting Eddie in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Nashville, TN. Eddie Hall’s employees rank O'Charley's in the Bottom 15% for Environment, and in the Bottom 5% for Compensation. Hall is generally unpopular with O'Charley's employees, but ranks especially low with employees in the Customer Success department, and by employees in the Operations department and employees with 1 to 3 Years experience. However, employees in the Product department have a slightly more favorable view of the CEO. When compared to O'Charley's’s competitors, Eddie Hall ranks below both Applebee's CEO Steve Joyce and Logan's Roadhouse CEO Samuel Borgese.
O'Charley's Leadership
The O'Charley's Executive Team is rated a “F” and led by CEO Eddie Hall, Vice President Of Operations Chuck Westphal, and Vice President of Operations Guy Stanke
Eddie Hall CEO / President
Eddie Hall serves as the CEO / President of O'Charley's.
Chuck Westphal Vice President Of Operations
Chuck Westphal serves as the Vice President Of Operations of O'Charley's.
Guy Stanke Vice President of Operations
Guy Stanke serves as the Vice President of Operations of O'Charley's.
Ray Mathieson Regional Vice President
Ray Mathieson serves as the Regional Vice President of O'Charley's. Ray started at O'Charley's in May of 2014. Ray... read more
Wes Wilkerson Regional Vice President
Wes Wilkerson serves as the Regional Vice President of O'Charley's.
Jay Allen Vice President Design&Construction
Jay Allen serves as the Vice President Design&Construction of O'Charley's.
Randy Harris Chief HR Officer
Randy Harris serves as the Chief HR Officer of O'Charley's.
O'Charley's Salaries
How much does O'Charley's pay?
How much do people at O'Charley's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at O'Charley's is $129,849, or $62 per hour, while the estimated median salary is $122,560, or $58 per hour.
At O'Charley's, the highest paid job is a Group Product Manager at $226,198 annually and the lowest is a CS Rep at $33,000 annually. Average O'Charley's salaries by department include: Marketing at $132,206, Customer Support at $80,377, Communications at $238,133, and Admin at $62,783. Half of O'Charley's salaries are above $122,560.
145 employees at O'Charley's rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 434 ratings) while 141 employees at O'Charley's rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 143 ratings).
Salaries contributed from O'Charley's employees include job titles like CS Rep. Comparably data has a total of 1 salary records from O'Charley's employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $180k | $180k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $297k | $297k | 100th Percentile |
$129,849*
Average Compensation
$122,560*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
O'Charley's Salaries by City
O'Charley's Salaries by Department
Diversity & Inclusion at O'Charley's
Diverse employees at O'Charley's score the company 52/100 across various culture categories, placing O'Charley's in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at O'Charley's across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
O'Charley's Perks & Benefits
Financial Benefits
- 401K / Retirement Plan
O'Charley's PTO
O'Charley's' PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. O'Charley's' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
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O'Charley's Careers
O'Charley's Jobs
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Frequently Asked Questions regarding O'Charley's
Who is the CEO of O'Charley's?
O'Charley's CEO is Eddie Hall, their score by employees is 53
What is O'Charley's eNPS?
The eNPS for O'Charley's is -55
What is the salary for HR Manager in O'Charley's?
HR Manager average salary in the US is 121k
What are the salaries in the Business Development in O'Charley's?
The average salaries for Business Development in O'Charley's is 159k
How many employees work in O'Charley's?
O'Charley's has 10001 employees
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