eNPS at O'Charley's | Comparably
"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches." read more
EMPLOYEE
PARTICIPANTS
311
TOTAL
RATINGS
2765

eNPS at O'Charley's

O'Charley's' Employee Net Promoter Score (eNPS) is -55, as rated by 268 employees. Employee Net Promoter Score tracks O'Charley's employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at O'Charley's to a friend? Today, 17% of O'Charley's employees would encourage their friends to become coworkers, whereas 11% are neutral and 72% would not recommend working at O'Charley's to their friends.

Last updated months ago.

Where This Score Ranks O'Charley's' eNPS

  • BOTTOM
    10%

    In the Bottom 10% of 1261 Similar Sized Companies on Comparably

  • 4th

    4th place versus 3 competitors rated on Comparably

-55
Jan
-55
Apr
-57
Jun
-57
Jul
-55
Aug
-55
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks O'Charley's' eNPS the Highest?
Experience - Over 10 Years -47/100
Experience - 6 to 10 Years -50/100
Department - Sales -55/100
Who Ranks O'Charley's' eNPS the Lowest?
Department - Customer Success -100/100
Tenure - 1 to 2 Years -100/100
Gender - Male -85/100

O'Charley's eNPS At a Glance

O'Charley's employees are less likely to recommend O'Charley's as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Over 10 Years experience and employees with 6 to 10 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at O'Charley's to a friend?” Based on 268 ratings, O'Charley's ranks 4th place versus its 3 competitors and is right below Texas Roadhouse.

The last rating was provided months ago.

O'Charley's' eNPS Trendline

  • O'Charley's-55
  • Similar Size on Comparably

O'Charley's' eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
10%

O'Charley's ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Little Caesar's
    -55
  2. Technicolor
    -55
  3. TSA
    -55
  4. O'Charley's
    -55
  5. MUFG Union Bank
    -56
  6. L-3 Communications
    -56
  7. Norfolk Southern Corporation
    -57

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