O'Charley's Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Been there a long time but I'm really thinking about new employment
Review from Customer Support Dept
Review from Customer Support Dept
I just hate serving in general but all in all the company is ok.just very stressful at time.
Review from Customer Support Dept
What do you like best about the leadership team?
It is going down hill
Review from Customer Support Dept
We all stick together and work hard.
Review from Customer Support Dept
What does the leadership team need to get better at?
I currently work at O'Charley's and I had a situation tonight. With our general manager who handled a customer complaint poorly towards one of the employees. I've been in the industry 20 years. I am fully aware of taking care of the guest but there is a point where you take care of your employees to
Review from Customer Support Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
Manager don't care about employees
Review from Customer Support Dept
Sometimes they try to entertain the guests and make him happy at the expense of their employees. Should value employees as much as the guests
Review from Customer Support Dept
The pay is way to low and we all deserve more for the work we do
Review from Customer Support Dept
What are some of the best things about your team?
The most part it's a friendly staff.
Review from Customer Support Dept
We all work together and help each other out
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone gets along and we are like one big family
Review from Customer Support Dept
What needs to change to make the company culture better?
Get old managers back get rid of the new ones
Review from Customer Support Dept
More teamwork. More camaraderie with the management
Review from Customer Support Dept
What did you like most about the interview process?
First manager was awesome, and insightful
Review from Customer Support Dept
The manager was laid back and easy to talk to
Review from Customer Support Dept
What would you improve about your company's interview process?
Don't just hire anyone that looks good
Review from Customer Support Dept
What makes you most happy at work?
When I make good tips and see my regulars
Review from Customer Support Dept
What's going wrong and how can it be improved?
Get old managers back get rid of the new
Review from Customer Support Dept
better Management in situational awareness
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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