Pep Boys Outlook Employee Reviews | Comparably
Pep Boys Empresa Reclamada
Pep Boys is to provide America’s drivers with high quality auto parts, tires and repairs at a great value. leer más
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PARTICIPANTES
397
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3053
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Pep Boys Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

a satisfied customer and knowing that their car goes out soon

Revisión Publicado hace 10 meses

Taking care of the customers , keeping them on the road. Working with a great bunch of guys.

Revisión Publicado hace 3 años

DRIVING AND DOING MY deliveries

Revisión Publicado hace 4 años

Customer interactions and helping people

Revisión Publicado hace 4 años

Challenge of car experience everyday

Revisión Publicado hace 4 años

The impact that we can have on our customers day...we can make a bad day better

Revisión Publicado hace 5 años

employees i work with and the good customers

Revisión Review del Departamento de Ventas · Publicado hace 7 años

Helping people with their Auto parts

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Knowing I turned someones bad day into a good one

Revisión Review del Departamento de Ventas · Publicado hace 8 años

the different variations of vehicles we see daily anywhere from custom choppers to jdm tuners reaching 800hp.

Revisión Publicado hace 8 años

Completing repairs on vehicles

Revisión Review del Departamento de Operaciones · Publicado hace 9 años

Helping people and making their life easier

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

¿Qué está mal y cómo se puede mejorar?

Have to advertise and recruit competent help

Revisión Publicado hace 4 meses

A new manager that knows how to manage a store.

Revisión Publicado hace 2 años

They need leadership, honesty, and better, more competent people

Revisión Publicado hace 3 años

Advertising is aweful. Labor rates are too high. How can the company claim to stick it to the dealer when the labor cost is higher.

Revisión Publicado hace 4 años

BLACK DRIVERS are NOT being TREATED FAIRLY

Revisión Review del Departamento de Producto · Publicado hace 4 años

Give the employee the respect they deserve. We aren't robots so don't treat us like them.

Revisión Publicado hace 4 años

Training and Human Resources involvement

Revisión Review del Departamento de Producto · Publicado hace 4 años

Listen to the people like me, I was at the store while it was being remodeled jackhammer is going in the main lobby while customers are in there I personally made that store what it is right now there were no IT department to hook up the computers, I had to physically move every single thing in that

Revisión Publicado hace 4 años

care more about the customers, and less about stores hitting their quota every day. "we take care of people, AND their cars" is the new saying. its hard when every store needs to hit a quota of 5,6,7,8 thousand dollars a day, becomes less of "taking car of customers" and more of "what can we sell"

Revisión Review del Departamento de Ventas · Publicado hace 5 años

You want good workers, paid them for their good work, Money comes from both customer and employess, if you guys make sure your employees are happy they will make sure to please the customer

Revisión Publicado hace 5 años

Upper management has toxic behavior and speech.

Revisión Publicado hace 5 años

Allow employees to bring up issues to leadership.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

It can be improved and still going good

Revisión Review del Departamento de Ventas · Publicado hace 7 años

I honestly think this business should be shut down. I don't see it improving.

Revisión Publicado hace 7 años

Managers disrespect and talks down to all employees except one

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

I have been pushed into a corner moving too another store while i have no say. I have migraines with auras and i have been discriminated with my disability.

Revisión Publicado hace 4 años

Distribution Manager in Philadelphia need to be fired

Revisión Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

There aren't any Outlook reviews of Pep Boys yet.
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¿Qué es lo que más te gustaría ver mejorado en tu empresa?

There aren't any Outlook reviews of Pep Boys yet.
Be the first to contribute a review.

Review Sentiment at Pep Boys

48
48%
52
52%

About Pep Boys' Outlook

D-
52/100

Where This Score Ranks Pep Boys' Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 46 companies in Philadelphia, PA

6th

6th place versus 5 competitors rated on Comparably

Pep Boys' Outlook is scored a D- by 604 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Pep Boys' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of Pep Boys' weaker culture attributes amongst employees. Use the filters below to understand Pep Boys employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +30%
  • Ethnicity - Hispanic or Latino
    +26%
  • Tenure - Less than 1 Year
    +17%

Rate Outlook the Lowest

  • Ethnicity - Other
    -21%
  • Department - Product
    -13%
  • Gender - Female
    -6%

How Pep Boys' Outlook Score is Calculated

FILTER RATINGS BY

Results from 384 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

43
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico12%
Bueno24%
Neutral25%
Malo22%
Terrible17%
How do your customers perceive your company?
AnswerPercent
50%
No50%
Are you typically excited about going to work each day?
×
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