Pep Boys Leadership Employee Reviews
What do you like best about the leadership team?
Emphizes on sales growth within our area
They mean well. They do the best with what is available to them
Review from Operations Dept
Them need to work on , keeping their promises to employees , not just use them as a carrot on a stick to keep us going...
Outstanding working Communication great team
Lead by experience and keep shop clean
We all help each other in our hardest moments. And go above and beyond to meet store requirements.
Managers work around schedules and the staff are always great, its always the upper management that make this job difficult to work for.
Review from Sales Dept
Some good managment and some bad manager that make it worse for other people
The leadership is progressive and always has the employees best interest in mind
encouraging motivational positive informal Persuasive
They are really good at what they do
Store level. Upper management does not value its employees.
It needs some work but Functional
leadership is pretty good , everybody needs to be on same page. communication is big
Review from Sales Dept
Nice and friendly, fair and decent
Review from Operations Dept
they hear out everyone's idea
What does the leadership team need to get better at?
Everithing because they dinte care about costumers, only cares about money
Posted a month ago
Manager in a position with no experience resulting in constant turnover and inability to make improvements.
Take thier job seriously, show employee appreciation, not "pull one over"on thier employees. Not tolerate horse play of any kind or turn a blind eye to employees damaging customer vehicles. Pay thier employees for thier work not zero off tickets and take off labor for a completed job as a "discount"
Store manager claims to have all ASE certificates and is a top notch tech (30yrs ago), The other 2 are 100% car illiterate and ONLY follow "company policies" why up holding their bad habits from smug management. District Manager has NO CLUE how to explain the pay structure and defers you to ADP
Management everything else is alright
Get more than just one manager for the entire store and have them be well trained and have a work ethic instead of just doing the bare minimum everyday.
Distribution Manager in Philadelphia has serious issues and is never wrong!
Stop letting people who steal from customers wanting to show your store manager your regional manager your district manager role a bunch of thieves you like to lie to customers and steal from them as long as they're making money they don't care about morality
Supporting their Store Mangers. Stop the bullying by the Area Directors.
What leadership team? I haven't seen or heard from them moment I got hired here.
Work and stop leading with threats all the time to get work done and treat everyone the same under the rules
Review from Product Dept
Hiring an area Director that knows how to do his job and that knows how to properly train a person
Treat your new staff instead of running them off.
Everything they need to get better at everh
Communication and treating employees with respect
Review from Customer Support Dept
Literally everything. Management is way too over emotional and creates a toxic work environment
Does very little training. Not enough accountability
Review from Sales Dept
Being fair with employees and the work distribution
Review from Customer Support Dept
employee compensation and pay structure
Review from Product Dept
Communication and fairness equally .
Review from Sales Dept