Pep Boys Employee Reviews

The job was great just the managers would not answer questions, or give you any kind of help with work related questions. They just clowned around busted jokes and watched videos in office they never answered one leg question. If they didn't kniw shouldn't they say ill find u an answer

Good experiance for time that i have been employed

High turnover in Corporate, leaders lacking qualifications, no concern for culture

Overall pretty good, learning experience.

Manager brings in his friends cars and do it all under the table while we as technicians don't get paid the work done to the vehicle.

Emphizes on sales growth within our area

They mean well. They do the best with what is available to them

Review from Operations Dept

Them need to work on , keeping their promises to employees , not just use them as a carrot on a stick to keep us going...

Outstanding working Communication great team

Lead by experience and keep shop clean

Manager in a position with no experience resulting in constant turnover and inability to make improvements.

Take thier job seriously, show employee appreciation, not "pull one over"on thier employees. Not tolerate horse play of any kind or turn a blind eye to employees damaging customer vehicles. Pay thier employees for thier work not zero off tickets and take off labor for a completed job as a "discount"

Store manager claims to have all ASE certificates and is a top notch tech (30yrs ago), The other 2 are 100% car illiterate and ONLY follow "company policies" why up holding their bad habits from smug management. District Manager has NO CLUE how to explain the pay structure and defers you to ADP

Management everything else is alright

Get more than just one manager for the entire store and have them be well trained and have a work ethic instead of just doing the bare minimum everyday.

Its fair to give you decent retirement in the future

Goid pay and good bonuses monthly

I don't see any problems with it and I don't concern myself with it but I'm OK with it overall

All benefits are very good

Review from Product Dept

All the benefits are good enough

wages are not good for the area

When the employee makes $18 an hour and they are charging $180 an hour for my labor that's far from a fair compensation. The training is almost entirely online with no further gains to be made at this level

a new manager that can manage

Being paid for the work being completed, being paid workers compesation for serious injuries sustained at work. Not being harressed or dealing with rumors/drama being spread causing an unsafe and unprofessional workplace.

A livable wage and benefits we can afford that aren't bottom tier. A decent increase in base rate because the mechanics and techs have no control of what's coming in on a given day and productivity numbers aren't always achievable due to no fault of our own.

Communication with each other and understand other coworkers when they are struggling with work

Cool people to work with

Everyone works to the best of their abilities, in the situation we have

Review from Operations Dept

Regular employees decent people , manager is no good

They are probably the best people to be around. Fun to hang out with outside of here. They are also in agreement when I say this place has went down hill fast.

alot of them are all lazy and dont want to do 4 tires.

There attitude towards there coworkers

Have a happy attitude and be FRIENDLY

Working equipment shared all the time

Review from Product Dept

Time is precious and ALWAYS in sight

Review from Sales Dept

It's very comfortable. We all get to work with each other. Culture doesn't matter. It is as long as we all get together. That is my culture and how I feel.

Leaders hoard information since there is so much job insecurity.

Driving all day, being out

Some workers try to help

Review from Product Dept

The customers who had positive attitude

quality of managers and co workers

FIRE UNFAIR MANAGEMENT like TAMPA Florida warehouse MANAGER HUMBERTO

Once again stop letting the store manager of the district manager regional managers get rid of all your good employees and keep the ones you like to steal from customers I show them proof that he was stealing and they didn't care I should improve their tech was stealing they didn't care they told me

Support the store managers, respect the store managers and stop bullying the store managers by the Area Directors

Train people before they start have qualified people that actually are above you

Once, I got through the Internet process it was very easy

Believing the lies. Suppose has gotten fired my second week there

How cool he was when interviewing

the manager was easy to talk to

Getting the job interview right away

Review from Product Dept

Use standard set of questions and know what you are looking for in the role.

more relatable questions to the job.

Professionalism needs to be a priority

Its a typical interview process

Don't make applicants jump through a million hoops for an entry level under-paying job.

a satisfied customer and knowing that their car goes out soon

Taking care of the customers , keeping them on the road. Working with a great bunch of guys.

DRIVING AND DOING MY deliveries

Customer interactions and helping people

Challenge of car experience everyday

A new manager that knows how to manage a store.

They need leadership, honesty, and better, more competent people

Advertising is aweful. Labor rates are too high. How can the company claim to stick it to the dealer when the labor cost is higher.

BLACK DRIVERS are NOT being TREATED FAIRLY

Review from Product Dept

Distribution Manager in Philadelphia need to be fired