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Pep Boys Company Culture
Pep Boys Culture
This score is derived from employee ratings & reviews2.5/5
Pep Boys' Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
A+Office Culture
BDiversity
D+Gender
D+Manager
D+Pep Boys CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Brian Kaner
55 /100
See More
Diversity at Pep Boys
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at Pep Boys have rated Professional Development, Office Culture, and CEO Rating as the highest categories they have scored
Women at Pep Boys
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Pep Boys have rated CEO Rating, Manager, and Retention as the highest categories they have scored
Pep Boys eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-34
Pep Boys employees are -34% more likely to recommend Pep Boys as a great place to work
| 26% | Promoters |
|---|---|
| 14% | Passives |
| 60% | Detractors |
Working at Pep Boys
Working at Pep Boys is rated below average by 385 employees, across various culture dimensions. Pep Boys employees rate Professional Development highest among all categories, and think that Compensation and Outlook have the most room for improvement, putting Pep Boys’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Philadelphia, PA. See below in detail how working at Pep Boys was rated by employees.
Overall Company Culture at Pep Boys
D
Overall Company Culture at Pep Boys is rated D
Last updated 13 days ago
Bottom
15%
Pep Boys ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Pep Boys Employee Reviews
Out of 270 Pep Boys employee reviews, 48% were positive. The remaining 52% were constructive reviews with the goal of helping Pep Boys improve their work culture.
| Positive Reviews | 48% |
|---|---|
| Constructive Feedback | 52% |
Positive Reviews From Pep Boys Employees
- What did you like most about the interview process?Once, I got through the Internet process it was very easy
- What makes you most happy at work?a satisfied customer and knowing that their car goes out soon
- What is most positive about the culture and environment at your company?It's very comfortable. We all get to work with each other. Culture doesn't matter. It is as long as we all get together. That is my culture and how I feel.
Constructive Feedback From Pep Boys Employees
- Why do you feel undervalued and what would make you feel better about your compensation?wages are not good for the area
- Why do you feel undervalued and what would make you feel better about your compensation?When the employee makes $18 an hour and they are charging $180 an hour for my labor that's far from a fair compensation. The training is almost entirely online with no further gains to be made at this level
- What would you improve about your company's interview process?Use standard set of questions and know what you are looking for in the role.
Pep Boys Company Information
Pep Boys Company Overview
Pep Boys is to provide America’s drivers with high quality auto parts, tires and repairs at a great value.
Pep Boys Mission, Vision & Values
Pep Boys Mission Statement
Our mission is to give you the tools and education you need to grow in your career.
Pep Boys Vision Statement
The best place to shop and care for your car.
Pep Boys Values
- The right thing to do, is to do the right thing
- We don’t sell, we solve
- Work together, succeed together
- Putting our customers first puts us in first place
- Stable and loyal—it’s just how we were built
- We won’t quit until it’s fixed
| Headquarter | Philadelphia, PA United States of America |
|---|---|
| Website | www.pepboys.com/ |
Pep Boys Competitors
Pep Boys competitors include Transamerican Auto Parts, O'Reilly Auto Parts, AutoZone, and LKQ Corporation. Pep Boys ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Pep Boys compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pep Boys Employees
385 employees at Pep Boys have reviewed Pep Boys across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 13 days ago.
Overall, the 385 Pep Boys employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pep Boys are mostly dissatisfied with their total compensation at Pep Boys, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pep Boys are not very pleased with their team. 385 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Pep Boys are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pep Boys believe the environment at Pep Boys is positive. Most Participants believe the pace of work at Pep Boys is comfortably fast. About 52% of the employees at Pep Boys work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pep Boys are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Pep Boys employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Pep Boys report the work pace is comfortably fast
Work Pace
A Day in the Life
70% of Pep Boys employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pep Boys employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Pep Boys employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
54% of Pep Boys employees call their work environment negative
Environment
Joining Pep Boys - Employee Onboarding
The prevailing opinion from employees about joining Pep Boys is that the company was unprepared on their first day. Pep Boys employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pep Boys KPIs and OKRs
At Pep Boys 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Pep Boys' KPIs and OKRs is essential for its success. Out of 8 Pep Boys employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.
Are your company's goals clear, and are you invested in them?
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Pep Boys CEO & Leadership
Pep Boys CEO - Brian Kaner
55 /100
Pep Boys’s CEO Brian Kaner started in this role in 2017. Brian’s approval rate is lower compared to CEOs at similar sized companies, putting Brian in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Philadelphia, PA. Brian Kaner’s employees rank Pep Boys in the Top 5% for Professional Development, in the Top 25% for Office Culture, and in the Bottom 25% for Manager. Kaner is generally unpopular with Pep Boys employees, but ranks especially low with employees in the Product department, and by employees identified with Other ethnicities and employees with 3 to 6 Years experience. However, employees with the company for 5 to 10 Years have a slightly more favorable view of the CEO. When compared to Pep Boys’s competitors, Brian Kaner ranks below both AutoZone CEO William Rhodes and LKQ Corporation CEO Dominick P. (Nick) Zarcone.
Pep Boys Leadership
The Pep Boys Executive Team is rated a “D” and led by CEO Brian Kaner, Senior Vice President, General Counsel and Secretary Brian D. Zuckerman, and Chief Customer Officer and Senior Vice President Thomas J. Carey
Brian Kaner CEO / President
Brian Kaner serves as the CEO / President of Pep Boys.
Brian D. Zuckerman Senior Vice President, General Counsel and Secretary
Mr. Brian D. Zuckerman has been Senior Vice President of Pep Boys - Manny, Moe & Jack since March 1, 2009 and also has... read more
Thomas J. Carey Chief Customer Officer and Senior Vice President
Mr. Thomas J. Carey, also known as Tom, has been Chief Customer Officer and Senior Vice President of Pep Boys - Manny,... read more
Rodney Schriver Chief Accounting Officer and Vice President - Finance
Mr. Rodney Schriver has been Vice President of Finance and Chief Accounting Officer at Pep Boys - Manny, Moe & Jack... read more
Noreen M. Culhane Executive Vice President
Ms. Noreen M. Culhane served as Executive Vice President of Global Corporate Client Group of NYSE Euronext, Inc.... read more
John J. Kelly Chief Merchandising Officer and Senior Vice President
Mr. John J. Kelly has been Chief Merchandising Officer and Senior Vice President of Pep Boys - Manny, Moe & Jack since... read more
Mark Lowery AVP Store Operations
Mark Lowery serves as the AVP Store Operations of Pep Boys.
Chuck McErlane Divisional Vice president
Chuck McErlane serves as the Divisional Vice president of Pep Boys.
Jennifer Pruett CFO - Service
Jennifer Pruett serves as the CFO - Service of Pep Boys. Jennifer started at Pep Boys in October of 2018. Jennifer... read more
Pep Boys Salaries
How much does Pep Boys pay?
How much do people at Pep Boys get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pep Boys is $132,515, or $63 per hour, while the estimated median salary is $134,444, or $64 per hour.
At Pep Boys, the highest paid job is a Director of Business Development at $232,913 annually and the lowest is a CS Rep at $46,522 annually. Average Pep Boys salaries by department include: Customer Support at $70,526, Product at $162,705, Business Development at $137,701, and Legal at $159,060. Half of Pep Boys salaries are above $134,444.
147 employees at Pep Boys rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 451 ratings) while 143 employees at Pep Boys rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 148 ratings).
Salaries contributed from Pep Boys employees include job titles like UI/UX Designer. Comparably data has a total of 1 salary records from Pep Boys employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $76k | $76k | 1st Percentile |
17th Percentile $104k | $104k | 17th Percentile |
33rd Percentile $133k | $133k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $239k | $239k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $301k | $301k | 100th Percentile |
$132,515*
Average Compensation
$134,444*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pep Boys Salaries by City
Pep Boys Salaries by Department
Diversity & Inclusion at Pep Boys
Diverse employees at Pep Boys score the company 58/100 across various culture categories, placing Pep Boys in the Bottom 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pep Boys across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pep Boys Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
Pep Boys PTO
Pep Boys' PTO and Vacation policy typically gives 10-15 days off a year with 33% of employees expected to be work free while out of office. Pep Boys' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pep Boys Careers
Pep Boys Jobs
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Overview of Candidates Interested in Pep Boys on Comparably
Candidates By Department
All Industries | 22% | |
|---|---|---|
Customer Support | 22% | |
Operations | 17% | |
Sales | 17% | |
Admin | 6% | |
Other | 17% |
Candidates By Location
Philadelphia | 17% | |
|---|---|---|
New York City | 17% | |
Athens | 6% | |
Scranton | 6% | |
Sebastian | 6% | |
Other | 50% |
Frequently Asked Questions regarding Pep Boys
Who is the CEO of Pep Boys?
Pep Boys CEO is Brian Kaner, their score by employees is 55
What is Pep Boys eNPS?
The eNPS for Pep Boys is -34
What is the salary for Creative Director in Pep Boys?
Creative Director average salary in the US is 166k
What are the salaries in the Design in Pep Boys?
The average salaries for Design in Pep Boys is 130k
Who are Pep Boys competitors?
Pep Boys main competitors are Transamerican Auto Parts, O'Reilly Auto Parts, AutoZone, LKQ Corporation
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