Pep Boys Outlook Employee Reviews

a satisfied customer and knowing that their car goes out soon

Taking care of the customers , keeping them on the road. Working with a great bunch of guys.

DRIVING AND DOING MY deliveries

Customer interactions and helping people

Challenge of car experience everyday

The impact that we can have on our customers day...we can make a bad day better

employees i work with and the good customers

Review from Sales Dept

Helping people and making their life easier

Review from Operations Dept

Helping people with their Auto parts

Review from Customer Support Dept

Knowing I turned someones bad day into a good one

Review from Sales Dept

the different variations of vehicles we see daily anywhere from custom choppers to jdm tuners reaching 800hp.

Completing repairs on vehicles

Review from Operations Dept

A new manager that knows how to manage a store.

They need leadership, honesty, and better, more competent people

Advertising is aweful. Labor rates are too high. How can the company claim to stick it to the dealer when the labor cost is higher.

BLACK DRIVERS are NOT being TREATED FAIRLY

Review from Product Dept

Distribution Manager in Philadelphia need to be fired

Give the employee the respect they deserve. We aren't robots so don't treat us like them.

Training and Human Resources involvement

Review from Product Dept

Listen to the people like me, I was at the store while it was being remodeled jackhammer is going in the main lobby while customers are in there I personally made that store what it is right now there were no IT department to hook up the computers, I had to physically move every single thing in that

I have been pushed into a corner moving too another store while i have no say. I have migraines with auras and i have been discriminated with my disability.

care more about the customers, and less about stores hitting their quota every day. "we take care of people, AND their cars" is the new saying. its hard when every store needs to hit a quota of 5,6,7,8 thousand dollars a day, becomes less of "taking car of customers" and more of "what can we sell"

Review from Sales Dept

You want good workers, paid them for their good work, Money comes from both customer and employess, if you guys make sure your employees are happy they will make sure to please the customer

Upper management has toxic behavior and speech.

Allow employees to bring up issues to leadership.

Review from Sales Dept

It can be improved and still going good

Review from Sales Dept

I honestly think this business should be shut down. I don't see it improving.

Managers disrespect and talks down to all employees except one

Review from Operations Dept