Q&A With Regus Employees

Was hired as CA then promoted to CM took 13 years to be promoted. The lack of ANY support from VP's to Sales Reps is absolutely ridiculous. Glad I left

Very difficult to move up past Community Manager. Not much room for advancement.

Extremely hard. Mostly people realize earlier they do not want to work here, or get fired before get promoted

They are desperate for employees. They'll hire you.

I was told I was hired right at the interview

If you have an interview with Regus, chances are they're going to hire you, because you've been suckered into doing too much work for not enough money. You'll hear from them within a couple of days.

Office dress

Everybody is super stressed since we get task without the right tools to complete them and get the blame if we are not able to do it. In the meantime clients always come to us for support because they cannot reach the right department or they are not willing to assist

business attire

Very soon. They are desperate. They'll hire you.

Depends on the position. If it's one of the many lower-level jobs they are constantly trying to fill because of unhappy employees leaving, then probably within a week.

Right away

We have e-mails frequently with FYN and some insturcion attached. The attachement is made by a learning and development team who has no idea about how things operate and their request is far from reachable

none

Absolutely nothing! If it doesn't generate sales for Regus, they don't participate.

Difficult to take time off since associates are at centers by themselves and there is no one to cover for them

part of your vacation days

It is fairly generous and accumulates per period, but it is difficult to get someone to cover for you because they run lean.

online learning which does not reflect the daily tasks, and had no help in it. I work for 9 months without a proper onboarding

questioned by interviewer to a long extent, even into personal life. You also have to fill out a very long application

You sit in front of a computer watching training videos for days. When you're finished, you're put at the desk, sometimes alone, and expected to figure it out.

no hard questions - their first goal is to hire someone ASAP because of the fluctuation. They dont really care about their skills

where you see yourself in 10 years

Share a time you handled an angry customer.

meeting a couple of nice clients - they are the highlight of the day

I get to be a part of all of the company's leasing the offices

Not. The company does not contribute to their communities, does not recycle. Offers nothing to those in need, does not promote education, or encourage it.

patience, being silent with your team leaders, be forcefull with clients, willing to work as a corporate soldier

being able to adapt to all of the different types of businesses that utilize regus

Excellent customer service skills and incredible resilience

all the time stressed

pretty close. clients and staff get along well

There isn't really an office vibe.

not sure. It's a patchwork company, not sure how it will stand

they need to evaluate and get feedback from employees on management

I know they're trying to sell the company. They want all the numbers to look impressive, but they treat their employees like dung.

extremely difficult. Sometimes they require you to work long hours and they not pay for it

a little hard. overtime demands are frequent

Not difficult at all because you never work evenings or weekends.

This was the easiest

regus was more difficult

Fairly standard.

No questions asked beside your previous job experiences

family views, hobbies, expertise

The questions surround customer service. You're sure to be asked to share a time you had to diffuse a situation involving an irate customer.

Who are willing to such the cock of the boss

very aggressive types of people for management positions

Those who like to serve others, don't mind constant policy and procedure changes. Those who like to follow orders, don't ask a lot of questions, don't mind that the company doesn't value them, and are happy to work for the same pay for many, many years. Regus doesn't give raises, not even "cost of living" increases. If you are content to work under these conditions, you will succeed at Regus.

we had no difficult question. they just want to hire you ASAP beacuse they need new ppl because of the fluctuation

how will my being away from family affect me

Share a time you had to deal with an angry customer.

One time a leader called the centre team incapeble idiots in front of the clients, ever since I am scared of seeing him again

not very

I felt that my job was secure. However, I was prepared to leave without notice if the bullying tactics were EVER used on me. I was not going to endure the kind of nonsense I saw happening around me. I was prepared to walk out and never turn back.

run away and look for other opportunities - you dont want to work here

no guarantee. if a manager doesn't like you, you're gone, even after 15 years. Management changes frequently and if one comes aboard and doesn't like you, you're gone.

Dress professionally. Turn your phone off and put it away! Look everyone in the eye and smile. Treat every person you see in the building as if he/she is the one who decides whether or not to hire you because you WILL be working with and for every person, you see in the building.

we have non, however there are task we could solve from home but company leadership resist

there is none

They force you to work outside of your home centre. I was hired to work 10 minutes walk from my home, but as a punishment for speaking up for matters now I have to travel 1.5 hours

anyone can apply for a transfer. No guarantee you will be approved though

we have no team activities

none with the company. They have no outside sports or participating events