Q&A With Regus Employees

There are none.

there are none

you just have to put in a request and see if it's approved

Sure. You can let a manager know that you wish to work at a different center. When a spot becomes available, that usually happens rather easily.

average

There are two. They are good for routine conventional care, but don't cover less conventional procedures.

free coffee

All weekends and holidays off.

Working with all different kinds of people and businesses

The co-workers and the clients you serve.

not very different than other jobs

Changes all the time.

health, dental, vision

Paid time off, standard health insurance including a dental option, 401k matching, all weekends and holidays off.

I searched for hours for a HR contact and have not found. Only in this platform I can compain

The HR department is in Texas. Everything is automated and correspondence is done through email.

there are none

There aren't any.

average

Paid vacation accrues from your first day. It is one of their best perks, but you have to find someone to cover for your absence and that is the difficult part. Area managers keep the staffing lean to save money. This makes it very difficult to cover for your PTO.

stressed, afraid of what new unsolvable issues will I face or who will shout with me

I loved working with my co-workers and the business owners I served. For a long time, I thought the management problems at Regus were just local and I could deal with that. It was when I realized that the attitude originates from the very top that I could no longer, in good conscience, represent the company. Regus values money and that is all. They do not contribute to the communities in which they operate. They do not donate to charity. They don't even help their own employees who were victims of hurricanes. They ask other employees to donate PTO, etc., but the company itself does nothing. They are all about appearance and following the law, but they lack empathy, humanity, and ethics.

extremely slow

Each center is different. Some are crazy busy with phones ringing non-stop and people lined up at the desk. Others are quiet. The phone never rings and very few people need anything from you. Some centers are large serving 100-200 businesses. Others are small - only 40 - 60 offices for lease.

I was interested in the new are working possibilities and to work with people

If you want a very consistent schedule, all holidays and weekends off. If you need benefits. If you want office experience. If you don't mind that you'll never get a raise.

do not go to the interview - you dont want to work here

Professional business attire.

That I would never get a raise and that the company does not extend the same courtesies to employees as it expects them to show to customers.

That they don’t give raises even when performance reviews are stellar. They’re very tight on money and all efforts are on sales and bill collecting.

You sit at a reception desk with offices scattered throughout the floor. You greet every person who enters the floor. You find out who they are coming to see. You sit them in the lounge, offer them coffee, tea, or water and then inform the business of the arrival. You answer phones, move furniture to stage offices. You give tours of the floor and offices for lease to those inquiring about Regus. You file, answer emails, create and maintain Excel spreadsheets. You clean the area (including the fridge), do dishes, and distribute packages and mail. Depending on the size of the center you may have a co-worker at the desk or you may work alone.

One employee , maybe two, working at a reception desk. That’s it.

Nothing unique. They offer PTO, very standard health insurance, and you never work weekends or holidays.

They’ll take inexperienced people and train them. As an employee if Regus you learn about and mingle with many different business genres and models.They have very generous PTO, but depending on staffing shortages or manager’s control issues, it can be difficult to use it. 30 hours a week makes you eligible for full benefits.

It was easy.

Mine was very pleasant , but most feel grilled and leave the interview certain the interviewer did not like them. Regus used to be very picky, but I don’t think they’re in a situation to be so now. There’s a lot of turnover these days.

Dress professionally. Leave your phone out of sight. Look the interviewer in the eye. Be authentic.

Keep your phone put away and turned off. Make eye contact. Show that you can connect with people and be prepared to explain excellent customer service. Also, come prepared to share a specific event in which you managed to diffuse a difficult situation, calm a disgruntled client, or resolve a problem.

20 - 40 minutes depending on how impressed they are with you.

30-45 minutes. Sometimes candidates are put through a series of interviews.

Since you never work holidays or weekends, it is rather easy to find balance.

Not the best, Area Manager constantly tried to encourage working off the clock to avoid overtime pay. A.M. over promised that required working earlier or later than expected.

Better support by ALL management to Regus employee's

years