Regus Employee Reviews
Out of 257 Regus employee reviews, 43% were positive. The remaining 57% were constructive reviews with the goal of helping Regus improve their work culture. The Operations team, with 87% positive reviews, reports the best experience at Regus compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
So far it has been great! I love it here, I cannot complain.
Review from Admin Dept
What do you like best about the leadership team?
Very engaging and very helpful
Leader ship team takes all direction from sales manager who only cares about sales and more sales.
The fact that they offer as much help as possible, with or without being asked.
Review from Admin Dept
The qouick responses and help
Review from Sales Dept
They are very kind and happy to help clients.
What does the leadership team need to get better at?
Communication, accountability, understanding data science and how to utilize
Everything, they hate it like us
Quitting their jobs so they're not complicit in supporting Regus in any way. It's a corrupt, pitiful company.
Managing people, they have absolutely no skill set when it comes to motivating their teams.
Being open and honest. Not taking advantage of team members for their own benefits.
What is the best part about your compensation package?
Gym Membership and the dental plan
Great company match on 401k. Bonuses are fair.
If i would describe, it will be the life insurance and education
The 401k match is generous
You get noticed/compensated as you perform.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Salary is not commensurate with required tasks. No opportunity to grow and lack of opportunity to take PTO that we have earned.
Worked to the bone, put under crazy about of stress & treated like a number
Regus needs to hire consultants to fix the way they do business and the way that they treat their customers and employees and they know exactly why.
I feel like there are lot of things we need to do and in our country salary and inflaction goes up...
Review from Sales Dept
Undervalued because they don't treat me well. Don't pay enough.
What are some of the best things about your team?
We share info and advice on teams daily.
Communication and they are all nice.
Review from Admin Dept
We help each other out, we are energetic and ready to new things
Review from Sales Dept
We depend on each other to get things done and they are super helpful in every way
You're direct coworkers are truly amazing people that understand what the job takes, and understand that it is basically us against upper management. We are all hard workers and look after each other, even though we are undervalued on a daily basis.
Review from Admin Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to colectively say no to this company adding on more duties for no more pay.
Everything is done by teams, they are all going through hell with you
They need to quit working there.
Employees are fine, when the company does not care, the employees don't either.
More professionalism and professional dress
Review from Admin Dept
What is most positive about the culture and environment at your company?
Because there's typically two teammates at a center, we are able to run it based off our work ethics which can be good or bad. I made my location feel welcoming and the clients feel like family.
Review from Admin Dept
There is no positive culture
We are friendly and open.
Review from Sales Dept
Nothing, they manage by fear and intimidation
The most positive part is the management and the people I work with who are super down to earth and fun to talk to.
What needs to change to make the company culture better?
Company is restructuring and leaving centers to be run by one person that is burnt out. Centers need 2 qualified people running them.
They need to scrap the whole business model and leadership and start from scratch. It is a poorly run company and thats a massive understatement.
Treat your customers/ clients better as well
Review from Admin Dept
The executives need to stop making terrible decisions.
Require employees to take professional leadership classes to promote a safe and respectful workplace. Upper manager needs to send a undercover boss periodically to evaluate the centers, the employees and management.
Review from Customer Support Dept
What did you like most about the interview process?
Interviewing was not overly involved.
the support from the CM - which you got rid off
The interviewers seemed positive enough.
Answering the questions. I always love to go into detail about the customer service environments I've been in.
Review from Admin Dept
It was faster than most. Application to hire date was approximately 3 weeks.
What would you improve about your company's interview process?
Transparency, professionalism, candor, nothing left to say
Better pay and listen to concerns
Review from Customer Support Dept
What makes you most happy at work?
Leaving for the day to go home.
Getting my work done on time.
Review from Admin Dept
Interaction with the clients and helping them succeed in their business.
Different things we need to do. The tours with clients, agreement making. Easy system to follow up. Every day seems interesting and you are looking forward for the next one!
Review from Sales Dept
The centre, when you make the place your own,
What's going wrong and how can it be improved?
Transparency, listening, proactive vs reactive
Too much to name. They know what they're doing.
It does not matter what employees or customers have to say. regus is never wrong
They are out pricing the clients to the point no one can stay long. They have already gone bankrupt and seem to be heading that way again.
The work abuse needs to be stopped.
Review from Customer Support Dept
What do you like best about your company?
Vacation and sick time to take a break from the company.
Review from Admin Dept
My co-worker, clients, and the variety of tasks are the things I like