-28
eNPS Score
Q&A With Regus Employees
If you’re looking for a quiet job, then we’re not for you. Regus is an exciting, fast-growing company that’s defining a brand new business sector. With 50% growth over the last four years, we’re helping people to work differently. So if you’re ready for the kind of challenges you won’t find anywhere else, we have plenty of opportunities. Join us and you’ll be challenged to be a leader and innovator, constantly looking for new ideas to make our clients’ businesses even more successful. If you want to build a career that starts in a local business centre and rises to global leadership, then you’ll find it here (our Chief Executive for the EMEA region started as a Customer Service Representative). But it’s up to you to take opportunities when you see them What we offer An exciting, fast-paced and challenging career. The chance to work with local, national and global clients and a world-class work environment. These are just some of the benefits you can look forward to as a member of our team.
How employees describe working at Regus
Customer service and responsiveness needs to be added to their vocabulary.
Very engaging and very helpful
Interviewing was not overly involved.
the support from the CM - which you got rid off
Unbelievably Toxic. They engage in deceptive hiring practices and deceptive, unethical business practices.
What it's like to work at Regus
- Regus employees generally work 8.7 hrs a day
- Employees at Regus report the work pace is comfortably fast
- 64% of Regus employees look forward to interacting with their team every day
- Regus employees most often take 10-15 paid vacation and sick days each year
- Regus employees never get valuable feedback on how to improve at work
- 55% of Regus employees call their work environment negative
Q&A With Regus Employees
IDX: 0 TOT: 77
How hard is it to get promoted at Regus?
Was hired as CA then promoted to CM took 13 years to be promoted. The lack of ANY support from VP's to Sales Reps is absolutely ridiculous. Glad I left
Very difficult to move up past Community Manager. Not much room for advancement.
Extremely hard. Mostly people realize earlier they do not want to work here, or get fired before get promoted
What is Regus' policy towards pets in the workplace?
Top Employee Response
No pets
I just toured Regus, they are fairly strict with their pet policy. They will only accept a dog that is a service animal, (not an emotional support animal), but one that helps for reasons of vision -- or that helps their owner in a service manner.
:D :D :D I only accepted the job because I was told I will be in a dog friendly office. Then on my first day I was transferred to an other centre which was not pet friendly. My team leader told me she will assist with changing the house rules, however she did not in 6 months. I had to write a new regulation, and send it to our country manager, who responded in 3 minutes (! - it's not even enough time to read it) with a no. it's a joke
How long after an interview at Regus does it take to hear back?
They are desperate for employees. They'll hire you.
I was told I was hired right at the interview
If you have an interview with Regus, chances are they're going to hire you, because you've been suckered into doing too much work for not enough money. You'll hear from them within a couple of days.
What do people at Regus think about the CEO? What do they do well and what can they improve?
Top Employee Response
He's very distant, uninvolved, and most employees feel very expendable.
The CEO seems to be out of touch, concerned more about looking good than being good.
CEO is invisible and doesn't care about their employees
What is the daily attire at Regus?
Office dress
Everybody is super stressed since we get task without the right tools to complete them and get the blame if we are not able to do it. In the meantime clients always come to us for support because they cannot reach the right department or they are not willing to assist
business attire
How long does it take to hear back after applying to Regus?
Very soon. They are desperate. They'll hire you.
Depends on the position. If it's one of the many lower-level jobs they are constantly trying to fill because of unhappy employees leaving, then probably within a week.
Right away
What kinds of community outreach does Regus participate in?
We have e-mails frequently with FYN and some insturcion attached. The attachement is made by a learning and development team who has no idea about how things operate and their request is far from reachable
none
Absolutely nothing! If it doesn't generate sales for Regus, they don't participate.
What is the PTO policy at Regus?
Difficult to take time off since associates are at centers by themselves and there is no one to cover for them
part of your vacation days
It is fairly generous and accumulates per period, but it is difficult to get someone to cover for you because they run lean.
What is the onboarding process like at Regus and how long does it last?
online learning which does not reflect the daily tasks, and had no help in it. I work for 9 months without a proper onboarding
questioned by interviewer to a long extent, even into personal life. You also have to fill out a very long application
You sit in front of a computer watching training videos for days. When you're finished, you're put at the desk, sometimes alone, and expected to figure it out.
What is the hardest interview question Regus asks?
no hard questions - their first goal is to hire someone ASAP because of the fluctuation. They dont really care about their skills
where you see yourself in 10 years
Share a time you handled an angry customer.
What makes you the most proud about working at Regus?
meeting a couple of nice clients - they are the highlight of the day
I get to be a part of all of the company's leasing the offices
Not. The company does not contribute to their communities, does not recycle. Offers nothing to those in need, does not promote education, or encourage it.
What are the most important soft skills I need to be successful at Regus?
patience, being silent with your team leaders, be forcefull with clients, willing to work as a corporate soldier
being able to adapt to all of the different types of businesses that utilize regus
Excellent customer service skills and incredible resilience
What's the office vibe like at Regus?
all the time stressed
pretty close. clients and staff get along well
There isn't really an office vibe.
How do you feel about Regus's future?
not sure. It's a patchwork company, not sure how it will stand
they need to evaluate and get feedback from employees on management
I know they're trying to sell the company. They want all the numbers to look impressive, but they treat their employees like dung.
How difficult is it to maintain a social life while in your job at Regus?
extremely difficult. Sometimes they require you to work long hours and they not pay for it
a little hard. overtime demands are frequent
Not difficult at all because you never work evenings or weekends.
How would you compare interviewing at Regus to other places you've interviewed?
This was the easiest
regus was more difficult
Fairly standard.
In your opinion, what are the most common interview questions that Regus asks?
No questions asked beside your previous job experiences
family views, hobbies, expertise
The questions surround customer service. You're sure to be asked to share a time you had to diffuse a situation involving an irate customer.
What kind of people succeed at Regus?
Who are willing to such the cock of the boss
very aggressive types of people for management positions
Those who like to serve others, don't mind constant policy and procedure changes. Those who like to follow orders, don't ask a lot of questions, don't mind that the company doesn't value them, and are happy to work for the same pay for many, many years. Regus doesn't give raises, not even "cost of living" increases. If you are content to work under these conditions, you will succeed at Regus.
What was the most difficult question that was asked during your interview at Regus?
we had no difficult question. they just want to hire you ASAP beacuse they need new ppl because of the fluctuation
how will my being away from family affect me
Share a time you had to deal with an angry customer.
How secure do you feel at your job at Regus?
One time a leader called the centre team incapeble idiots in front of the clients, ever since I am scared of seeing him again
not very
I felt that my job was secure. However, I was prepared to leave without notice if the bullying tactics were EVER used on me. I was not going to endure the kind of nonsense I saw happening around me. I was prepared to walk out and never turn back.
How can I improve my chances of being hired at Regus?
run away and look for other opportunities - you dont want to work here
no guarantee. if a manager doesn't like you, you're gone, even after 15 years. Management changes frequently and if one comes aboard and doesn't like you, you're gone.
Dress professionally. Turn your phone off and put it away! Look everyone in the eye and smile. Treat every person you see in the building as if he/she is the one who decides whether or not to hire you because you WILL be working with and for every person, you see in the building.
How's the morale at Regus?
Top Employee Response
Pretty low once you've been there longer than a year. You begin to realize how expendable you are. Almost now expressions of appreciation. Threats from upper management. It's a bully culture from top to bottom.
Very low.
It depends on who you work with. For most it’s pretty low because the company takes no pains to value employees. They’re expendable. Kind of a gas station mentality in an executive office environment.
What's the work from home policy like at Regus?
we have non, however there are task we could solve from home but company leadership resist
there is none
What kind of relocation or moving stipends does Regus offer?
They force you to work outside of your home centre. I was hired to work 10 minutes walk from my home, but as a punishment for speaking up for matters now I have to travel 1.5 hours
anyone can apply for a transfer. No guarantee you will be approved though
What kind of activities do employees at Regus participate in outside of work?
we have no team activities
none with the company. They have no outside sports or participating events
Curious about what work's like at Regus?
Anonymously Ask Regus Employees Any Question
Should I work at Regus?
30% of Regus employees would encourage their friends to become coworkers, whereas 12% are neutral and 58% would not recommend working at Regus to their friends.
| 30% | Promoters |
|---|---|
| 12% | Passive |
| 58% | Detractors |
