
Helping others develop skills and confidence.
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Accountability of managers, including HRMs. The company can't continue to use supervisors as an excuse for all the negativity that occurs, especially without verification.
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Be consistent. OM, GM and HRM need to stop dodging questions and take ownership of the BU. HRM and GM need to answer driver's phone calls and not rely on comments from irresponsible drivers and supervisors.
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