Smarsh Outlook Employee Reviews

Opportunities to do more. Learn more and grow

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

That I am a remote employee and that I can work from anywhere I choose.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

I'm constantly given positive feedback, helped with my growth as a rep and feel like I am learning more all the time.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Delivering milestones to customers in a way that supports what they in turn have to do with Smarsh products and services.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

When things actually work as intended

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Team, challenging work, working to wards goal, helping team members and other product's team members.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Learning, resolving Customer issues, Call & Discussion with customer.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

The "thank yous" from customers.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Ability to get things done.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

When we win a deal!

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

I like what I do and the people I work with. The company is growing very quickly and it's fun to be part of that ride.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Solving difficult problems for customers and getting them to a point where our software is a tool and whatever problems they were having are resolved so it's not a problematic tool or barrier to their day-to-day job.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Interacting with my team, peers, and manager.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Helping customers succeed. To some we are an expense, an interruption, a necessary evil, but most appreciate our help.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Helping customers success, maximizing value we can deliver, high level of collaboration and teamwork.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Doing tasks that have meaning for me, Constructive feedback, Brainstorming sessions, Open-minded people around

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Being successful for myself and those around me.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Helping customers resolve their issues in a timely manner.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

I am working on the things I am passionate about, so it doesn’t fe

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Solving a problem before it becomes a fire.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Difficult accounts to manage on a daily basis.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Make the damn product work consistently. If we do that, the bookings will come with little to no effort on our part.

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

Unsure if this role is giving me the skills and experience to progress my career.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

There are times when it feels like I'm on an island with issues that go beyond my department. We need clearer processes. I don't know that non-customer facing teams fully understand the challenge of working with customer and not having anything to offer in terms of answers.

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

I think our team isn't represented by management. Getting our team a manager

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Management shows favoritism and work hard to make workers look bad. Give bad MBO's to stop workers from getting raises

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

We have a very deep hole to dig ourselves out of, and we keep getting hit by problems, and way too many priorities

Revisión Review del Departamento de Ingienería · Publicado hace 6 años

There's some disorganization which can be frustrating and make things move slowly

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

see undervalued section. We deal with difficult customers daily, there is a lack of understanding and timeliness to complete things that would benefit our team

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

I'm no where close to my financial goals. My work load is greater than can actually be accomplished by a human. I come into work knowing that every day I will sink deeper under water with no way out. I have so many tasks and so many clients, I cannot pay attention to them all. I can't do a good job.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

I want to see the executive team and c level own it.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años