Comparably Awards

Smarsh Claimed Company

Helping regulated organizations to capture, archive and supervise the newest communication channels to meet compliance and e-discovery challenges head-on. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 166

TOTAL RATINGS: 4786

CEO: Kim Crawford Goodman

Kim Crawford Goodman Smarsh CEO Rating

Smarsh's CEO, Kim Crawford Goodman, has 166 employee ratings and a score of 85/100, placing them in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at Smarsh rate Kim Crawford Goodman higher than non-binary employees, giving the CEO a score of 86/100.

Last updated months ago.

Where This Score Ranks Smarsh's CEO Rating

TOP
5%
In the Top 5% of 2126 Similar Sized Companies on Comparably
1st
1st place versus 4 competitors rated on Comparably

Mar

Jun

Aug

Mar

Aug

A+85 / 100

Jan

Smarsh CEO Kim Crawford Goodman Bio

Kim Crawford Goodman is the Chief Executive Officer at Smarsh. She is focused on scaling the organization’s operations and capacity to deliver an extraordinary customer experience.

Before joining Smarsh, Kim was the Head of Payments and Risk Solutions at Fiserv, Inc., a Fortune 500 company. There, she provided executive leadership for the company’s bill payment, prepaid, and financial and risk management solutions businesses, with additional accountability for digital payments.

With more than 25 years’ experience, she has held key leadership positions with many of the largest brands across financial services and technology, including American Express, Worldpay US, Dell, and Bain & Company.

Kim has extensive experience with global, complex businesses, requiring strategic customer relationships, a deep understanding of critical business drivers, and effective engagement of a large, distributed workforce. Kim holds degrees from Stanford University and Harvard Business School.

Who Ranks Smarsh's CEO Rating the Highest?

Experience - Entry Level 94/100

Ethnicity - African American/Black 93/100

Department - HR 92/100

Who Ranks Smarsh's CEO Rating the Lowest?

Department - Product 37/100

Ethnicity - Hispanic or Latino 72/100

Department - Design 73/100

Smarsh CEO Kim Crawford Goodman At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Smarsh.

Based on 166 ratings, Kim Crawford Goodman ranks right above VERITAS TECHNOLOGIES LLC's CEO, Greg Hughes.

Smarsh's CEO is highly regarded by employees with Entry Level experience, African American/Black employees, and the HR department. However, the Product department, Hispanic or Latino employees, and the Design department have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.