B+
78/100
Smarsh Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Opportunities to do more. Learn more and grow
Review from Engineering Dept
That I am a remote employee and that I can work from anywhere I choose.
Review from Customer Support Dept
I'm constantly given positive feedback, helped with my growth as a rep and feel like I am learning more all the time.
Review from Customer Support Dept
Delivering milestones to customers in a way that supports what they in turn have to do with Smarsh products and services.
Review from Customer Success Dept
When things actually work as intended
Review from Customer Support Dept
Team, challenging work, working to wards goal, helping team members and other product's team members.
Review from Customer Success Dept
Learning, resolving Customer issues, Call & Discussion with customer.
Review from Customer Support Dept
The "thank yous" from customers.
Review from Customer Success Dept
Ability to get things done.
Review from Customer Success Dept
When we win a deal!
Review from Customer Success Dept
I like what I do and the people I work with. The company is growing very quickly and it's fun to be part of that ride.
Review from Customer Success Dept
Solving difficult problems for customers and getting them to a point where our software is a tool and whatever problems they were having are resolved so it's not a problematic tool or barrier to their day-to-day job.
Review from Customer Support Dept
Interacting with my team, peers, and manager.
Review from Customer Success Dept
Helping customers succeed. To some we are an expense, an interruption, a necessary evil, but most appreciate our help.
Review from Customer Support Dept
Helping customers success, maximizing value we can deliver, high level of collaboration and teamwork.
Review from Customer Success Dept
Doing tasks that have meaning for me, Constructive feedback, Brainstorming sessions, Open-minded people around
Review from Customer Success Dept
Being successful for myself and those around me.
Review from Customer Support Dept
Helping customers resolve their issues in a timely manner.
Review from Customer Support Dept
I am working on the things I am passionate about, so it doesn’t fe
Review from Customer Success Dept
Solving a problem before it becomes a fire.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Difficult accounts to manage on a daily basis.
Review from Customer Support Dept
Make the damn product work consistently. If we do that, the bookings will come with little to no effort on our part.
Review from Engineering Dept
Unsure if this role is giving me the skills and experience to progress my career.
Review from Customer Support Dept
There are times when it feels like I'm on an island with issues that go beyond my department. We need clearer processes. I don't know that non-customer facing teams fully understand the challenge of working with customer and not having anything to offer in terms of answers.
Review from Customer Success Dept
I think our team isn't represented by management. Getting our team a manager
Review from Customer Support Dept
Management shows favoritism and work hard to make workers look bad. Give bad MBO's to stop workers from getting raises
Review from Customer Support Dept
We have a very deep hole to dig ourselves out of, and we keep getting hit by problems, and way too many priorities
Review from Engineering Dept
There's some disorganization which can be frustrating and make things move slowly
Review from Customer Support Dept
see undervalued section. We deal with difficult customers daily, there is a lack of understanding and timeliness to complete things that would benefit our team
Review from Customer Support Dept
I'm no where close to my financial goals. My work load is greater than can actually be accomplished by a human. I come into work knowing that every day I will sink deeper under water with no way out. I have so many tasks and so many clients, I cannot pay attention to them all. I can't do a good job.
Review from Customer Support Dept
I want to see the executive team and c level own it.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Smarsh yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Smarsh yet.
Be the first to contribute a review.
×