Smarsh Leadership Employee Reviews
What do you like best about the leadership team?
They are passionate and fair.
That I am valued and not just an asset on a ledger somewhere.
Review from Customer Support Dept
I believe they care about the employees.
Review from Customer Support Dept
We have open communication, and all teams work well together.
Review from Customer Support Dept
Focus on goals that are understandable with progress towards them being measurable.
Review from Customer Success Dept
They share communications very openly
Review from Customer Support Dept
Always embrace the impossible and inspire confidence.
Review from Customer Success Dept
They are in support for every activities .
Review from Customer Support Dept
Vision, Long term goal, Successful strategy
Review from Customer Support Dept
Open, honest, caring, and direct communication.
Review from Customer Success Dept
It is accessible to all
Review from Customer Success Dept
They are driven to maximize customer and investor investments. They also understand that we need great people to execute on company objective, they ensure staff have all they need to be successful and they are understanding and compassionate when needed.
Review from Customer Success Dept
They are open an straight-forward. They have an open-door policy that is truly, legitimately open-door and not just lip service to the idea.
Review from Customer Support Dept
Transparency on the companies goals and priorities
Review from Customer Success Dept
Transparency, the good and the bad
Review from Customer Support Dept
Transparency, engagement, and constant communication.
Review from Customer Success Dept
transparent, helping other people reach their potential, and having a clear mission.
Review from Customer Success Dept
I enjoy the open dialogue kept across the company no matter your title.
Review from Customer Support Dept
They seem approachable and down to earth.
Review from Customer Support Dept
Transparency and Commitment to Growth
Review from Engineering Dept
What does the leadership team need to get better at?
Stop focusing on sales! Stop hiring more salespeople! Stop only showing what sales is doing at every large company meeting! This is a common theme that the execs seem to keep missing. Make our product better and stop talking about sales, sales numbers, bookings and the things only THEY care about.
Review from Engineering Dept
Clarity of vision and a greater attention span
Review from Customer Success Dept
Focus on inclusive hiring practices. Communicate transparently with employees more than once a quarter.
Review from Operations Dept
Care more about the staff. Management here is horrible.
Review from Customer Support Dept
Setting attainable goals. Holding leaders accountable.
Review from Customer Support Dept
Alignment with each other on initiatives and their priorities.
Communication and genuine involvement and understanding about key projects and initiatives at the company. Our leadership mostly feels like absentee parents.
Review from Operations Dept