Smashburger Outlook Employee Reviews | Comparably
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Smashburger
Smashburger is an American chain of fast casual restaurants selling burgers. leer más
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Smashburger Outlook Employee Reviews

All
Positive
Constructive

¿Qué te hace más feliz en el trabajo?

Me going to work everyday

Revisión Publicado hace 2 meses

Coming in happy greeting every one

Revisión Publicado hace un año

The crewmebers and making food for people

Revisión Publicado hace 2 años

Getting to work with a select few of my coworkers

Revisión Publicado hace 2 años

my coworkers are the only positive about the job

Revisión Publicado hace 2 años

My coworkers and the consistency

Revisión Publicado hace 2 años

The fast pace and I enjoy the event side of the business

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

Being with my co-workers and being able to manage the team

Revisión Publicado hace 4 años

Cleaning after a rush, and being able to make my own meal

Revisión Publicado hace 4 años

Getting my work done by having preparation of food and ready for next shift to get their day run smoother so our time is more faster. In other words so the customers don't have to wait long for their meal.

Revisión Publicado hace 4 años

Grill master art of cooking.

Revisión Publicado hace 4 años

When we are busy during rush periods and slow during slow periods. I prepare that way so it is frustrating when we have rushes when it is supposed to be slow

Revisión Publicado hace 5 años

To come to work and my manager is not ahowing favoritism

Revisión Publicado hace 5 años

I love to keep myself busy and meet knew people

Revisión Publicado hace 5 años

Inlove the job and i love to work

Revisión Publicado hace 5 años

Being out of the house and making money

Revisión Review del Departamento de Operaciones · Publicado hace 7 años

When no customers come in right before close

Revisión Publicado hace 5 años

¿Qué está mal y cómo se puede mejorar?

They do not care about he customer or quality, just a paycheck.

Revisión Publicado hace 3 años

No repercussions for inexcusable behavior/ actions. Upper level management makes it near impossible to fire insubordinate/ incompetent employees

Revisión Publicado hace 3 años

Employees working off clock to meet corporate labor %. Only improvement is to terminate managers who allow AND direct employees to work off the clock. Same for supervisors who access the payroll and shave hours off employees hours worked in a day.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Customers often wait 30-60mins for their orders during peak hours.

Revisión Publicado hace 4 años

Proper management that doesnt avoid their duties or violate rules

Revisión Publicado hace 4 años

The only thing I don’t love is that the raises seem to be sort of haphazard and random, instead of having specific clear steps

Revisión Publicado hace 4 años

Were short staffed. I have no employees on my ahift. My GM will have all the good employees, and plenty of them on their shift. Theres never prep done for my shifts. The GM lets her employees who is also a friend and former coworker, talk to people however without consequence. Need a new GM

Revisión Publicado hace 4 años

More labor hours for the workers

Revisión Publicado hace 5 años

Communication is bad and thwy should work on that

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Management needs to manage and not play mental games with there employees

Revisión Publicado hace 5 años

Needed more people to work there

Revisión Publicado hace 5 años

Mean people cannot change. It is disappointing

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

the general manager at the westerville location expects 1-2 people to be able to run the kitchen all day when our projected sales are 42-4500. he talks bad behind his employees backs, yet refuses to have any constructive dialogue. what he says is typically unfounded as well

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Management needs to actually care, those who have no restaurant industry experience can’t effectively lead a restaurant by themselv

Revisión Review del Departamento de Operaciones · Publicado hace 5 años

Start caring about their employees and the management teams.

Revisión Review del Departamento de Customer Success · Publicado hace 3 años

¿Qué es lo que más te gusta de tu empresa?

The fast pace

Revisión Review del Departamento de Ventas · Publicado hace 9 años

The activitey and their goal

Revisión Review del Departamento de Ventas · Publicado hace 5 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Communication

Revisión Review del Departamento de Ventas · Publicado hace 9 años

Communication is needed in the establishmemt

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Review Sentiment at Smashburger

57
57%
43
43%

About Smashburger's Outlook

D-
47/100

Where This Score Ranks Smashburger's Outlook

BOTTOM
10%

In the Bottom 10% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Las Cruces, NM

4th

4th place versus 5 competitors rated on Comparably

Smashburger's Outlook is scored a D- by 456 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Smashburger's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of Smashburger's weaker culture attributes amongst employees. Use the filters below to understand Smashburger employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Ethnicity - African American/Black
    +13%
  • Experience - 3 to 6 Years
    +13%
  • Ethnicity - Other
    +5%

Rate Outlook the Lowest

  • Department - Operations
    -13%
  • Experience - Entry Level
    -10%
  • Experience - Over 10 Years
    -10%

How Smashburger's Outlook Score is Calculated

FILTER RATINGS BY

Results from 289 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

43
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico14%
Bueno25%
Neutral39%
Malo12%
Terrible10%
How do your customers perceive your company?
AnswerPercent
Sí39%
No61%
Are you typically excited about going to work each day?

Smashburger Employee Reviews In Other Categories

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