Smashburger Leadership Employee Reviews | Comparably
Smashburger is an American chain of fast casual restaurants selling burgers. read more
EMPLOYEE
PARTICIPANTS
288
TOTAL
RATINGS
2333

Smashburger Leadership Employee Reviews

What do you like best about the leadership team?

I think the leadership of the team does really well

Very friendly and very willing to help out

They are caring and understanding

There can be some adjustments if my higher ups cared to rake the time to handle things properly.

Honestly I don't know who my leadership team is.

Company has been going through people quitting some let go and just getting a steady team going.

They make the advancement path extremely clear

Communication & team work , compassion

Awesome and competitive work environment

Its organized, its easy to know who does what

Great team work and we all work together.

they give me the tools to succeed

Review from Sales Dept

What does the leadership team need to get better at?

Everything as a buisness really

Common sense, our RGM will do things then try to write people up for the same thing two days later. She needs to set a better example and actually do her job right

Protecting minority employees from bigotted employees

Doing their actual job and not having the members below do it for them

Violence in the work place by intentionally causing a hustle situation.

Being an actual leader and taking accountability for the fact that they are the General Manager. Stop throwing their tasks onto others then blaming them when they didnt get done while a GM was suppswd to do it. Also woth the favoritism, all my GM's friends got gired woth a pay higher than anyone

Lying to the workers and disrespecting them all the time

Too many leaders wanting to Managers or trainers woth out the pay

Acknowledge the risk we take everyday for pennies and look up the definition for essential

Hire People to do the shifts

Self accountability, tone and attitude towards customers and employees, leading by example

Review from Operations Dept

Leading by example, tone and attitude towards workers and customers, self accountability

Be kind to people that work for you

Review from Operations Dept

Being more professional and being aware of what goes on at store level.

Review from Operations Dept

Encouraging a stable workforce, education.

BOTTOM
10%

Leadership Scores are rated in the Bottom 10% of similar size companies on Comparably

Rated Smashburger Leadership the Highest

  • Department - Customer Support
    +23%
  • Ethnicity - Other
    +11%
  • Experience - 1 to 3 Years
    +4%

Rated Smashburger Leadership the Lowest

  • Department - Operations
    -30%
  • Department - Customer Success
    -21%
  • Experience - 3 to 6 Years
    -8%
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