Smashburger Competitors | Comparably
Comparably
Smashburger
Smashburger is an American chain of fast casual restaurants selling burgers. read more
EMPLOYEE
PARTICIPANTS
288
TOTAL
RATINGS
2333

Smashburger Competitors

Smashburger competitors include In-N-Out Burger, Good Times Restaurants, Freddy's Frozen Custard, Steak n Shake and Umami. Smashburger ranks 3rd in CEO Score on Comparably vs its competitors. See below how Smashburger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
3rd

See Smashburger Culture vs Competitors:

Smashburger Competitors
RankCompanyScore
1In-N-Out Burger81
2Good Times Restaurants58
3Freddy's Frozen Custard56
4Smashburger49
5Steak n Shake48

Smashburger Competitors at a Glance

CEO Ratings Comparison

Smashburger's CEO Score Ranks 3rd

220 Employees at Smashburger rate Tom Ryan a 50 out of 100, which ranks them 3rd below Freddy's Frozen Custard's CEO,Bill Simon. Last rating was 2 days ago.

  1. 1st
    Lynsi Snyder In-N-Out Burger's CEO
    Lynsi Snyder
    In-N-Out Burger
    83
    out of 100

    602 Employees at In-N-Out Burger rate Lynsi Snyder a 83 out of 100, which ranks them 1st out of Smashburger's competitors. Last rating was 3 days ago.

  2. 2nd
    Bill Simon Freddy's Frozen Custard's CEO
    Bill Simon
    Freddy's Frozen Custard
    58
    out of 100

    449 Employees at Freddy's Frozen Custard rate Bill Simon a 58 out of 100, which ranks them 2nd out of Smashburger's competitors. Last rating was 9 days ago.

  3. 3rd
    Tom Ryan Smashburger's CEO
    Tom Ryan
    Smashburger
    50
    out of 100
  4. 4th
    Sardar Biglari Steak n Shake's CEO
    Sardar Biglari
    Steak n Shake
    49
    out of 100

    328 Employees at Steak n Shake rate Sardar Biglari a 49 out of 100, which ranks them 4th out of Smashburger's competitors. Last rating was 24 days ago.

  5. 5th
    Boyd Hoback Good Times Restaurants' CEO
    Boyd Hoback
    Good Times Restaurants
    45
    out of 100

    12 Employees at Good Times Restaurants rate Boyd Hoback a 45 out of 100, which ranks them 5th out of Smashburger's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Lynsi SnyderIn-N-Out Burger83
2Bill SimonFreddy's Frozen Custard58
3Tom RyanSmashburger50
4Sardar BiglariSteak n Shake49
5Boyd HobackGood Times Restaurants45
Product Quality Score Comparison

Smashburger Ranks 3rd in Product Quality Score

69 Customers rate Smashburger's Product Quality Score a 2.7/5, which ranks it 3rd against its competitors, below Freddy's Frozen Custard.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Freddy's Frozen Custard
    3.2 / 5
  3. 3rd
    Smashburger
    2.7 / 5
  4. 4th
    Steak n Shake
    2.4 / 5
  5. 5th
    Good Times Restaurants
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1In-N-Out Burger90
2Freddy's Frozen Custard64
3Smashburger54
4Steak n Shake48
5Good Times Restaurants10
NPS Comparison

Smashburger Ranks 4th in Net Promoter Score

81 Customers rate Smashburger's Net Promoter Score a -44, which ranks it 4th against its competitors, below Steak n Shake. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Smashburger to a friend?”.

  1. 1st
    In-N-Out Burger
    63
  2. 2nd
    Freddy's Frozen Custard
    -4
  3. 3rd
    Steak n Shake
    -37
  4. 4th
    Smashburger
    -44
NPS Comparison
RankCompany Score
1In-N-Out Burger63
2Freddy's Frozen Custard-4
3Steak n Shake-37
4Smashburger-44
Pricing Score Comparison

Smashburger Ranks 4th in Pricing Score

63 Customers rate Smashburger's Pricing Score a 2.4/5, which ranks it 4th against its competitors, below Steak n Shake.

  1. 1st
    In-N-Out Burger
    4.4 / 5
  2. 2nd
    Freddy's Frozen Custard
    3.1 / 5
  3. 3rd
    Steak n Shake
    2.4 / 5
  4. 4th
    Smashburger
    2.4 / 5
  5. 5th
    Good Times Restaurants
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1In-N-Out Burger88
2Freddy's Frozen Custard62
3Steak n Shake49
4Smashburger49
5Good Times Restaurants20
Customer Service Comparison

Smashburger Ranks 3rd in Customer Service

60 Customers rate Smashburger's Customer Service a 2.4/5, which ranks it 3rd against its competitors, below Freddy's Frozen Custard.

  1. 1st
    In-N-Out Burger
    4.5 / 5
  2. 2nd
    Freddy's Frozen Custard
    3.1 / 5
  3. 3rd
    Smashburger
    2.4 / 5
  4. 4th
    Steak n Shake
    2.1 / 5
  5. 5th
    Good Times Restaurants
    1.5 / 5
Customer Service Comparison
RankCompany Score
1In-N-Out Burger90
2Freddy's Frozen Custard62
3Smashburger49
4Steak n Shake43
5Good Times Restaurants10
Overall Culture Score Comparison

Smashburger Ranks 4th in Overall Culture Score

288 Employees rate Smashburger's Overall Culture a 49/100, which ranks it 4th against its competitors, below Freddy's Frozen Custard. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    In-N-Out Burger
    81 / 100
  2. 2nd
    Good Times Restaurants
    58 / 100
  3. 3rd
    Freddy's Frozen Custard
    56 / 100
  4. 4th
    Smashburger
    49 / 100
  5. 5th
    Steak n Shake
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1In-N-Out Burger81
2Good Times Restaurants58
3Freddy's Frozen Custard56
4Smashburger49
5Steak n Shake48
eNPS Comparison

Smashburger Ranks 4th in Employee Net Promoter Score

236 Employees rate Smashburger's Employee Net Promoter Score a -50, which ranks it 4th against its competitors, below Freddy's Frozen Custard. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Smashburger to a friend?”.

  1. 1st
    In-N-Out Burger
    35
  2. 2nd
    Good Times Restaurants
    -8
  3. 3rd
    Freddy's Frozen Custard
    -43
  4. 4th
    Smashburger
    -50
  5. 5th
    Steak n Shake
    -57
eNPS Comparison
RankCompany eNPS
1In-N-Out Burger35
2Good Times Restaurants-8
3Freddy's Frozen Custard-43
4Smashburger-50
5Steak n Shake-57
Gender Score Comparison

Smashburger Ranks 3rd in Gender Score

14 Employees rate Smashburger's Gender Score a 53/100, which ranks it 3rd against its competitors, below Freddy's Frozen Custard. The Gender Score tracks how positively women rate their experience at Smashburger.

  1. 1st
    In-N-Out Burger
    77 / 100
  2. 2nd
    Freddy's Frozen Custard
    61 / 100
  3. 3rd
    Smashburger
    53 / 100
  4. 4th
    Steak n Shake
    50 / 100
Gender Score Comparison
RankCompany Score
1In-N-Out Burger77
2Freddy's Frozen Custard61
3Smashburger53
4Steak n Shake50
Diversity Score Comparison

Smashburger Ranks 3rd in Diversity Score

14 Employees rate Smashburger's Diversity Score a 49/100, which ranks it 3rd against its competitors, below Freddy's Frozen Custard. The Diversity Score tracks how positively diverse employees rate their experience at Smashburger.

  1. 1st
    In-N-Out Burger
    73 / 100
  2. 2nd
    Freddy's Frozen Custard
    62 / 100
  3. 3rd
    Smashburger
    49 / 100
  4. 4th
    Steak n Shake
    48 / 100
Diversity Score Comparison
RankCompany Score
1In-N-Out Burger73
2Freddy's Frozen Custard62
3Smashburger49
4Steak n Shake48

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