Smashburger is an American chain of fast casual restaurants selling burgers. read more
Smashburger Company Culture
Smashburger Culture
This score is derived from employee ratings & reviews2.4/5
Smashburger's Overall Culture is rated D-
Top Rated Culture Dimensions
Professional Development
COffice Culture
C-Environment
DGender
DeNPS
DSmashburger CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Tom Ryan
50 /100
See More
Diversity at Smashburger
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at Smashburger have rated Environment, Professional Development, and Retention as the highest categories they have scored
Women at Smashburger
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Smashburger have rated Environment, Retention, and Professional Development as the highest categories they have scored
Smashburger eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-50
Smashburger employees are -50% more likely to recommend Smashburger as a great place to work
| 19% | Promoters |
|---|---|
| 12% | Passives |
| 69% | Detractors |
Working at Smashburger
Working at Smashburger is rated below average by 288 employees, across various culture dimensions. Smashburger employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Smashburger’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Las Cruces, NM. See below in detail how working at Smashburger was rated by employees.
Overall Company Culture at Smashburger
D-
Overall Company Culture at Smashburger is rated D-
Last updated 6 days ago
Bottom
10%
Smashburger ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Smashburger Employee Reviews
Out of 188 Smashburger employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Smashburger improve their work culture.
| Positive Reviews | 55% |
|---|---|
| Constructive Feedback | 45% |
Positive Reviews From Smashburger Employees
- What are some of the best things about your team?How much we care for each other and have each other's backs.
- What are some of the best things about your team?We all work together and respect each other
- What makes you most happy at work?Coming in happy greeting every one
Constructive Feedback From Smashburger Employees
- What do your coworkers need to improve and how could you work together better?They need to communicate better
- What do your coworkers need to improve and how could you work together better?how they treat others with different color skin
- Why do you feel undervalued and what would make you feel better about your compensation?from them not making me feel to welcomed
Smashburger Company Information
Smashburger Company Overview
Smashburger is an American chain of fast casual restaurants selling burgers.
Smashburger Mission, Vision & Values
Smashburger Mission & Values
Just as important to our mission of providing the better burger, Smashburger’s better people have been a key ingredient in achieving this success.
| Headquarter | 1618 Pleasonton Road, Suite K-123 El Paso, TX United States of America |
|---|---|
| Website | smashburger.com |
| Founding Date | 2007 |
| Tel | 915-565-9464 |
| Company Status | Private |
Smashburger Competitors
Smashburger competitors include In-N-Out Burger, Good Times Restaurants, Freddy's Frozen Custard, and Steak n Shake. Smashburger ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Smashburger compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Smashburger Employees
288 employees at Smashburger have reviewed Smashburger across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.
Overall, the 288 Smashburger employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Smashburger are mostly dissatisfied with their total compensation at Smashburger, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Smashburger are mostly dissatisfied with their team. 288 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Smashburger are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Smashburger believe the environment at Smashburger is negative. Most Participants believe the pace of work at Smashburger is extremely fast. About 69% of the employees at Smashburger work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Smashburger are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Smashburger employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Smashburger report the work pace is extremely fast
Work Pace
A Day in the Life
64% of Smashburger employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Smashburger employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Smashburger employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
69% of Smashburger employees call their work environment negative
Environment
Joining Smashburger - Employee Onboarding
The prevailing opinion from employees about joining Smashburger is that the company was very prepared on their first day. Smashburger employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Smashburger KPIs and OKRs
At Smashburger 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Smashburger's KPIs and OKRs is essential for its success. Out of 4 Smashburger employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Smashburger CEO & Leadership
Smashburger CEO - Tom Ryan
50 /100
Tom’s approval rate is lower compared to CEOs at similar sized companies, putting Tom in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to CEOs of all other companies in Las Cruces, NM. Tom Ryan’s employees rank Smashburger in the Bottom 40% for Professional Development, in the Bottom 35% for Office Culture, and in the Bottom 20% for Environment. Ryan is generally unpopular with Smashburger employees, but ranks especially low with employees in the Operations department, and by employees with Over 10 Years experience and employees in the Customer Success department. However, employees in the Customer Support department have a slightly more favorable view of the CEO. When compared to Smashburger’s competitors, Tom Ryan ranks below both Freddy's Frozen Custard CEO Bill Simon and In-N-Out Burger CEO Lynsi Snyder.
Smashburger Leadership
The Smashburger Executive Team is rated a “D-” and led by CEO Tom Ryan, Senior Vice President Elliot Schiffer, and VP of Finance and Corporate Strategy Charlie Sayre
Tom Ryan CEO / President
Tom Ryan serves as the CEO / President of Smashburger.
Elliot Schiffer Senior Vice President
Elliot Schiffer serves as the Senior Vice President of Smashburger. Elliot started at Smashburger in February of 2017.... read more
Charlie Sayre VP of Finance and Corporate Strategy
Charlie Sayre serves as the VP of Finance and Corporate Strategy of Smashburger. Charlie started at Smashburger in July... read more
Ed McBride Vice President Of Technology Services
Ed McBride serves as the Vice President Of Technology Services of Smashburger. Ed started at Smashburger in November of... read more
Kelly Saunders Vice President of Training
Kelly Saunders serves as the Vice President of Training of Smashburger. Kelly started at Smashburger in April of 2018.... read more
Eric Marcoux VP, Quality Management
Eric Marcoux serves as the VP, Quality Management of Smashburger. Eric started at Smashburger in August of 2017. Eric... read more
Cha Farley VP - Facilities and Procurement
Cha Farley serves as the VP - Facilities and Procurement of Smashburger. Cha started at Smashburger in January of 2013.... read more
Brian Loeb Director of Digital Marketing
Brian Loeb serves as the Director of Digital Marketing of Smashburger. Brian started at Smashburger in May of 2017.... read more
Phil Weick Vice President of Real Estate Strategy
Phil Weick serves as the Vice President of Real Estate Strategy of Smashburger. Phil started at Smashburger in October... read more
Smashburger Salaries
How much does Smashburger pay?
How much do people at Smashburger get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Smashburger is $118,901, or $57 per hour, while the estimated median salary is $119,458, or $57 per hour.
At Smashburger, the highest paid job is a Director of Sales at $205,230 annually and the lowest is a CS Rep at $47,441 annually. Average Smashburger salaries by department include: Marketing at $105,117, IT at $97,066, Engineering at $134,732, and Design at $114,965. Half of Smashburger salaries are above $119,458.
122 employees at Smashburger rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 365 ratings) while 116 employees at Smashburger rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 119 ratings).
Salaries contributed from Smashburger employees include job titles like Marketing Manager. Comparably data has a total of 1 salary records from Smashburger employees.
Last updated 8 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $167k | $167k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $239k | $239k | 83rd Percentile |
100th Percentile $282k | $282k | 100th Percentile |
$118,901*
Average Compensation
$119,458*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Smashburger Salaries by City
Smashburger Salaries by Department
Diversity & Inclusion at Smashburger
Diverse employees at Smashburger score the company 49/100 across various culture categories, placing Smashburger in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Smashburger across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Smashburger Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Smashburger PTO
Smashburger's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Smashburger's most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. Smashburger's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Smashburger Careers
Smashburger Jobs
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Overview of Candidates Interested in Smashburger on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Saint Louis | 100% |
|---|
Frequently Asked Questions regarding Smashburger
What is Smashburger address?
Smashburger location is at 1618 Pleasonton Road, Suite K-123
Who is the CEO of Smashburger?
Smashburger CEO is Tom Ryan, their score by employees is 50
What is Smashburger eNPS?
The eNPS for Smashburger is -50
What is the salary for Designer in Smashburger?
Designer average salary in the US is 91k
What are the salaries in the Product in Smashburger?
The average salaries for Product in Smashburger is 153k
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