Smashburger is an American chain of fast casual restaurants selling burgers. read more

EMPLOYEE PARTICIPANTS: 288

TOTAL RATINGS: 2333

CEO: Tom Ryan

Smashburger Retention Score

Smashburger is in the Bottom 10% of similar sized companies in its ability to retain quality employees. 67% of employees would not leave Smashburger if they were offered a job for more money while 39% are excited to go to work each day. Overall, 50% of Smashburger's employees feel the company is doing what it should to retain them while 50% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 5 days ago.

Where This Score Ranks Smashburger's Retention

BOTTOM
10%
In the Bottom 10% of 2117 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

Jun

Aug

Sep

Oct

Dec

D-51 / 100

Jan

Who Ranks Smashburger's Retention the Highest?

Department - Customer Support 66/100

Ethnicity - Other 59/100

Gender - Female 57/100

Who Ranks Smashburger's Retention the Lowest?

Department - Customer Success 38/100

Experience - Entry Level 41/100

Department - Sales 42/100

Smashburger Retention At a Glance

Smashburger's Retention score is rated a "D-" by 288 employees. The category helps understand Smashburger's focus and commitment to retaining employees in their organization.

Over the past three months, Smashburger's Retention score has remained steady at 51/100. Smashburger ranks in 4th place versus 5 competitors which include In-N-Out Burger, Good Times Restaurants, Freddy's Frozen Custard, Steak n Shake, and Umami. The Customer Support and Operations departments are likely to stay at the company the longest, while the Customer Success and Sales departments are likely to have the highest turnaround.

Smashburger's Retention score is in the Bottom 10% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably.

Smashburger's Retention Trendline

Smashburger51
Similar Size on Comparably

How Smashburger's Retention Score is Calculated

Answer	Percent
Yes	36%
No	64%

Do you believe you're paid fairly?

Answer	Percent
Yes	64%
No	36%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	39%
No	61%

Are you typically excited about going to work each day?

Answer	Percent
Every week	80%
Once a month	0%
Once a quarter	0%
Once a year	0%
Never	20%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	75%
No	25%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	50%
No	50%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	25%
Secure Enough	25%
Neutral	25%
Insecure	25%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	0%
No	100%

Do you have a close friend at work?

Answer	Percent
Yes	100%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	50%
Once a quarter	0%
Never	50%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	33%
No	67%

Do you feel burnt out at work?

Answer	Percent
Yes	60%
No	40%

Are you challenged at work?

Answer	Percent
Yes	67%
No	33%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	67%
No	33%

Are you proud to be a part of your company?

Smashburger's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

10%

Smashburger ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

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