eNPS at Smashburger | Comparably
Smashburger is an American chain of fast casual restaurants selling burgers. read more
EMPLOYEE
PARTICIPANTS
288
TOTAL
RATINGS
2333

eNPS at Smashburger

Smashburger's Employee Net Promoter Score (eNPS) is -50, as rated by 236 employees. Employee Net Promoter Score tracks Smashburger employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Smashburger to a friend? Today, 19% of Smashburger employees would encourage their friends to become coworkers, whereas 12% are neutral and 69% would not recommend working at Smashburger to their friends.

Last updated 5 days ago.

Where This Score Ranks Smashburger's eNPS

  • BOTTOM
    15%

    In the Bottom 15% of 2039 Similar Sized Companies on Comparably

  • 4th

    4th place versus 5 competitors rated on Comparably

-50
Jan
-50
Feb
-50
Apr
-50
Jun
-50
Sep
-50
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Smashburger's eNPS the Highest?
Department - Customer Support 100/100
Experience - 3 to 6 Years 20/100
Gender - Male -16/100
Who Ranks Smashburger's eNPS the Lowest?
Department - Operations -100/100
Department - Sales -100/100
Department - Customer Success -100/100

Smashburger eNPS At a Glance

Smashburger employees are less likely to recommend Smashburger as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Support department and employees with 3 to 6 Years experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Smashburger to a friend?” Based on 236 ratings, Smashburger ranks 4th place versus its 5 competitors and is right below In-N-Out Burger.

The last rating was provided 5 days ago.

Smashburger's eNPS Trendline

  • Smashburger-50
  • Similar Size on Comparably

Smashburger's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
15%

Smashburger ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for eNPS Score.

  1. MultiCare Health System
    -50
  2. Maine
    -50
  3. Smashburger
    -50
  4. JetBlue Airways
    -52
  5. Xerox Corporation
    -53
  6. EPAM Systems
    -53

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