Smashburger Environment Employee Reviews | Comparably
Smashburger is an American chain of fast casual restaurants selling burgers. read more
EMPLOYEE
PARTICIPANTS
295
TOTAL
RATINGS
2401

Smashburger Environment Employee Reviews

What is most positive about the culture and environment at your company?

Good people to be with

the only thing that was postive were the customer they were so sweet to me and we had great conversation

Most of the people know when to "lock in" and do their job without causing any issues

the positive about going to work is that all the other coworkers are friendly

It is a small and clean environment.

Review from Customer Success Dept

Everybody is unique indifferent So it creates a really diverse atmosphere

All the coworker peers are in the same situation, more open to similar conversations

Prejudice and very spiteful I do not think corporations encourage these actions.

Happy people working together :)

Review from Sales Dept

Organization and some good coworkers

We try to make our customers happy with there selection

The free drinks that we recieve for working there

It not positive need more people

Only the co workers are positive

Review from Operations Dept

The team effort and the team work

All team members in the same position

Review from Operations Dept

people care about each other

Review from Sales Dept

The pay was the only positve thing and coropate trainer named heaven

Easy going and able to communicate with.

They definitely make sure your order is correct and when it's not they fix it at no cost

What needs to change to make the company culture better?

The bullying needs to stop. The descrimination needs to stop. Personal feelings need to be seperate from the work place.

The whole Chicagoland management and directors of operations need to be reviewed. The amount of sexual misconduct and favortism ran and allowed in this company is disgusting. This was not the job i trained for in New Jersey.

Make a more clear system for raises, that everybody knows

Better bosses and management nasty and rude

sell the company to in-n-out so they can sell the triple double

Review from Sales Dept

The general manager, the people the gm brings in from 5 Guys and all of their friends. Then treating them better than the original employees. Forcing the good ones from day one when we opened all to quit. GM's should step up and work when needed and GM labor needs to be watched and salary deducted.

Review Sentiment at Smashburger

57
57%
43
43%

About Smashburger's Environment

D+
62/100

Where This Score Ranks Smashburger's Environment

BOTTOM
25%

In the Bottom 25% of 2025 similar size companies on Comparably

?

Not enough ratings to compare against companies in Las Cruces, NM

4th

4th place versus 5 competitors rated on Comparably

The environment at Smashburger is considered positive by 32% of employees and regarded as having an “extremely fast” work pace by 30 employees. Smashburger ranks in the Bottom 25% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably.

Rate Environment the Highest

  • Experience - 3 to 6 Years
    +14%
  • Ethnicity - African American/Black
    +8%
  • Gender - Female
    +8%

Rate Environment the Lowest

  • Department - Customer Success
    -10%
  • Department - Operations
    -7%
  • Experience - Over 10 Years
    -6%

How Smashburger's Environment Score is Calculated

FILTER RATINGS BY

Results from 91 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less47%
824%
1014%
123%
More than 1212%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast33%
Comfortably fast28%
Moderate24%
A bit slow12%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
Positive32%
Negative68%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes0%
No100%
Do you have a close friend at work?
AnswerPercent
5% or Less67%
5-10%0%
10-25%33%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company