Sykes Enterprises Environment Employee Reviews | Comparably
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Sykes Enterprises Environment Employee Reviews

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Yes very much like a family and very supportive

Revisión Publicado hace 2 años

Friendly environment with provided good space in dining area

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

Respect for everyone being equal

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Working from home is what makes my environment postive.

Revisión Publicado hace 4 años

Always friendly and everyone shoes up with a smile on their face.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Some people and team leads.

Revisión Publicado hace 4 años

Going home at the end

Revisión Publicado hace 4 años

There is no tolerance for any kind of negative intensions

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

they're friendly and informative and positive.

Revisión Publicado hace 4 años

Coworkers again support each other.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Account manager is available at all times

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

I work from home its great

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Theirs always a helping hand

Revisión Publicado hace 4 años

My team mates and their drive to keep pushing through all the racial slurs and snide remarks that are illegal and extremely unprofessional

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

we can share our experience and our knowledge

Revisión Publicado hace 4 años

Their values in giving your best

Revisión Publicado hace 4 años

I with from home by and don't actually have to see management and co workers

Revisión Publicado hace 4 años

Nothing. The company treats their employees likes trash, no help what so ever

Revisión Publicado hace 4 años

Im home peacefully and safe

Revisión Publicado hace 4 años

Definitely my coworkwrs. Trainer is SLOW

Revisión Publicado hace 4 años

¿Qué hay que cambiar para mejorar la cultura de la empresa?

They have worst TLs and Management. It should start from executive level.

Revisión Publicado hace 4 años

more training, better pay, bonuses and insurance

Revisión Publicado hace 4 años

There is no communication. No answers no emails back. It's a joke

Revisión Publicado hace 5 años

A flat hierarchy would be a first step.

Revisión Publicado hace 5 años

Care about your new hire , how you start off is important, follow ups when theres a problem take ownership don't run from problems

Revisión Publicado hace 5 años

better management and better benefits

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

The teams and how they are run to set up for success not to tell us what we do wrong and not help correct it

Revisión Review del Departamento de Ventas · Publicado hace 7 años
Response from Sykes Enterprises

Thank you for your feedback. We're sorry to hear about the issues you had and hope it did not deter you from having a wonderful career experience at SYKES.

Exec and Management can be more open and direct instead of hiding in their offices. By supporting all ethnicity not just two. Implementing FINANCIAL INCENTIVE.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años
Response from Sykes Enterprises

We truly strive to create a global environment that celebrates and respects all differences. We understand that incentives help to keep team members engaged and motivated and will work to make continuous improvements in this area.

Hire qualified management, and stop promoting based on favoritism

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

Give us more breaks more incentives

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

maybe give a little more work life balance for the agents/employees

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Stop micro managing the employees

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Get rid of the one supervisor. He keeps changing things and it messes everything up.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I believe if employees felt valued, and were compensated well, they would feel better about working there.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Need better leadership and uniformity.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

More incentives for the employees working the hardest

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

I work from home in very compofortable

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Not so rgid, more flexible, you bend to much when this and you can break.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Employees need to be rewarded for their achievements and not just counseled on areas that they need improvement on

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

They need to have better and effective leaders leading the teams

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años

Review Sentiment at Sykes Enterprises

68
68%
32
32%

About Sykes Enterprises' Environment

A-
73/100

Where This Score Ranks Sykes Enterprises' Environment

TOP
15%

In the Top 15% of 1188 similar size companies on Comparably

TOP
30%

In the Top 30% of 32 companies in Fort Lauderdale, FL

6th

6th place versus 5 competitors rated on Comparably

The environment at Sykes Enterprises is considered positive by 64% of employees and regarded as having a “comfortably fast” work pace by 93 employees. Relative to its competitors, TP, Concentrix, TTEC, Startek, and Alorica, Sykes Enterprises' environment score ranks in 6th place. This also puts them in the Top 15% of 1188 similar sized companies (10,000+ Empleados) on Comparably and Top 30% of 32 companies in Fort Lauderdale, FL.

Rate Environment the Highest

  • Ethnicity - Asian or Pacific Islander
    +10%
  • Department - Communications
    +9%
  • Tenure - Less than 1 Year
    +8%

Rate Environment the Lowest

  • Department - Sales
    -13%
  • Department - HR
    -11%
  • Ethnicity - Other
    -10%

How Sykes Enterprises' Environment Score is Calculated

FILTER RATINGS BY

Results from 213 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 o menos14%
860%
1020%
122%
Mas de 124%
On average, how many hours do you work a day?
AnswerPercent
Extremadamente rápido35%
Cómodamente rapido44%
Moderado18%
Un poco lento1%
Burocrático2%
What's the work pace at your company?
AnswerPercent
Positivo64%
Negativo36%
Is your work environment positive or negative?
AnswerPercent
57%
No43%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
57%
No43%
Do you have a close friend at work?
AnswerPercent
5% o Menos57%
5-10%7%
10-25%22%
25-50%0%
50% +14%
What % of the time are you bored at work?
×
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