B+
73/100
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Sykes Enterprises Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Yes very much like a family and very supportive
Friendly environment with provided good space in dining area
Review from Customer Support Dept
Respect for everyone being equal
Review from Customer Support Dept
Working from home is what makes my environment postive.
Always friendly and everyone shoes up with a smile on their face.
Review from Customer Support Dept
Some people and team leads.
Going home at the end
There is no tolerance for any kind of negative intensions
Review from Customer Support Dept
they're friendly and informative and positive.
Coworkers again support each other.
Review from Operations Dept
Account manager is available at all times
Review from Operations Dept
I work from home its great
Review from Customer Support Dept
Theirs always a helping hand
My team mates and their drive to keep pushing through all the racial slurs and snide remarks that are illegal and extremely unprofessional
Review from Customer Support Dept
we can share our experience and our knowledge
Their values in giving your best
I with from home by and don't actually have to see management and co workers
Nothing. The company treats their employees likes trash, no help what so ever
Im home peacefully and safe
Definitely my coworkwrs. Trainer is SLOW
What needs to change to make the company culture better?
They have worst TLs and Management. It should start from executive level.
more training, better pay, bonuses and insurance
There is no communication. No answers no emails back. It's a joke
A flat hierarchy would be a first step.
Care about your new hire , how you start off is important, follow ups when theres a problem take ownership don't run from problems
better management and better benefits
Review from Customer Support Dept
The teams and how they are run to set up for success not to tell us what we do wrong and not help correct it
Review from Sales Dept
Response from Sykes Enterprises
Thank you for your feedback. We're sorry to hear about the issues you had and hope it did not deter you from having a wonderful career experience at SYKES.
Exec and Management can be more open and direct instead of hiding in their offices. By supporting all ethnicity not just two. Implementing FINANCIAL INCENTIVE.
Review from Customer Support Dept
Response from Sykes Enterprises
We truly strive to create a global environment that celebrates and respects all differences. We understand that incentives help to keep team members engaged and motivated and will work to make continuous improvements in this area.
Hire qualified management, and stop promoting based on favoritism
Review from Customer Support Dept
Give us more breaks more incentives
Review from Customer Support Dept
maybe give a little more work life balance for the agents/employees
Review from Customer Support Dept
Stop micro managing the employees
Review from Sales Dept
Get rid of the one supervisor. He keeps changing things and it messes everything up.
Review from Customer Support Dept
I believe if employees felt valued, and were compensated well, they would feel better about working there.
Review from Customer Support Dept
Need better leadership and uniformity.
Review from Customer Support Dept
More incentives for the employees working the hardest
Review from Customer Support Dept
I work from home in very compofortable
Review from Customer Support Dept
Not so rgid, more flexible, you bend to much when this and you can break.
Review from Customer Support Dept
Employees need to be rewarded for their achievements and not just counseled on areas that they need improvement on
Review from Customer Support Dept
They need to have better and effective leaders leading the teams
Review from Customer Support Dept
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