symplr Employee Reviews

Overall positive experience here and believe we are headed in the right direction.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

My overall experience has been good at symplr.

Revisión Review del Departamento de IT · Publicado hace 10 meses

I am on the best team at symplr and our Leadership is by far the best - only group that I would work for at symplr.

Revisión Publicado hace 10 meses

I am doing what I truly enjoy and that is solving issues. I work with some of the finest people in the business.

Revisión Publicado hace 10 meses

I have enjoyed working here since I was hired. So far, it's been a wonderful place to be. The culture is great, the people are great, and so is working remotely.

Revisión Publicado hace 10 meses

Historically, there it not much to like about the executive leadership. They are cut throat and looking out to best serve their own needs rather than the needs of the company and our customers. With the onboarding of a new CEO, I am hopeful that this culture will change.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

They at least will answer every question asked of them.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

They all participated in the company Town Hall.

Revisión Review del Departamento de IT · Publicado hace 10 meses

Used to be their transparency but it doesn't feel like that exists any longer

Revisión Publicado hace 10 meses

The organizational meetings and answering our questions.

Revisión Publicado hace 10 meses

Communication, allowing SMEs to provide input on projects they are working on, designing training programs to allow new employees to be better prepared for their role, be more transparent about the metrics utilized in employee reviews.

Revisión Publicado hace 10 meses

Better EQ. Listen to your reportee.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

There is no base salary for the various roles, and the uniform merit distribution, regardless of designation, leads to disparities and limited opportunities for financial growth.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

Give us the tools to do our jobs. Also let the employees have some say in their career path

Revisión Publicado hace 10 meses

Need to build a better culture. When your manager tells the team that you are salaried and you need to work more than 40 hours a week it does not make you feel appreciated

Revisión Publicado hace 10 meses

Flexibility, well-negotiated health insurance, 401 K matching

Revisión Review del Departamento de Producto · Publicado hace 2 meses

Salary is competitive to market standards.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

Compensation packages seems to align with companies of this same size.

Revisión Review del Departamento de IT · Publicado hace 10 meses

Our 401K match is good for a company the size of symplr.

Revisión Publicado hace 10 meses

I am happy with my health insurance

Revisión Publicado hace 10 meses

I could leave and work for customer as app System Admin, not fixing issues, and making 10k more.

Revisión Publicado hace 10 meses

My salary is slightly under the national average for my position.

Revisión Publicado hace 10 meses

The general tone here makes it seem like we are all replaceable resources, and not truly valued as people. We were once told that high performers would receive higher pay increases only to have that change right before the review cycle began. The new metrics made previous "rockstars" just average.

Revisión Publicado hace 10 meses

Some more Perks missing and not added

Revisión Publicado hace 10 meses

Because of the current market inflation and at least shift allowance with salary feels good.

Revisión Publicado hace 10 meses

The team I work with is stellar. Long-tenured brilliant folks with a strong culture despite the corporate structure in which we've found ourselves.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

The team supports one another generally, but there could be better cross-functional alignment and collaboration.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

Great people to work with and willing to teach others.

Revisión Review del Departamento de IT · Publicado hace 10 meses

Our team truly works as a team - we help each other out and win/loss we do it together

Revisión Publicado hace 10 meses

Even though we are remote it seems like we work in same office. We aren't a bunch of individuals working around the globe but team that seems to be working in an office next to each other.

Revisión Publicado hace 10 meses

When my coworkers are kind, they are great. When something sets them off, it feels a bit hostile at times. Especially recently.

Revisión Publicado hace 10 meses

Since we have begun global outsourcing, every time someone has left Symplr we do not hire a new person, we simply re-allocate the work to overseas. These folks are not doing the same quality of work that my co-workers would have done.

Revisión Publicado hace 10 meses

Group meetings routinely get sidetracked by extended personal stories or 1:1 discussions between a coworker and our manager. This makes it difficult to stay on track and cover work topics in a reasonable time. It would be helpful if discussions stayed more focused. Happy to chat at other times.

Revisión Publicado hace 10 meses

Ask when you are unsure of something. Don't wait to be told, be proactive, take ownership.

Revisión Publicado hace 10 meses

Some individuals and teams are very difficult to work with and I dread having to interact with them. Others are a delight...I'm sure that is the norm at any company you work for. But there are departments that seem to have a reputation for being difficult to work with-management should fix that.

Revisión Review del Departamento de Ventas · Publicado hace un año

The corporate-wide culture is not positive currently. Multiple RIFs and executives who are not accountable create a negative culture in which burn-out is real.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

We celebrate our team wins - big and small and genuinely care for each other.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

2024 and 2025 are very different from each other. 2024 was much more of a positive culture - has change dramatically in 2025

Revisión Publicado hace 10 meses

We work as a team

Revisión Publicado hace 10 meses

I love how symplr treats employees like adults, such as a remote environment and space with support to perform our duties.

Revisión Publicado hace 10 meses

Rights need to be restored to the worker and the offshoring of work needs to stop. There is no justification for ELT course of action other than to value profits over humans and strip workers of their value.

Revisión Publicado hace 10 meses

Completely gut the ELT and replace them with people who aren't trained on making decisions that ruin the product and experience.

Revisión Publicado hace 10 meses

Increased cross training would help with the down time and help to spread the load a little more.

Revisión Publicado hace un año

Fire BJ. Return power making decisions to people who actually know and use our products and can actually contribute. Stop offshoring all the talent. Fire BJ.

Revisión Review del Departamento de Ingienería · Publicado hace 2 años

Getting people who check others' work to agree & making sure all 'rules' are documented + followed. Reduce differences in SOP & leadership approaches across similar teams. Have actual career growth paths; currently nowhere to move unless my manager leaves. Few leaders want to mentor me for new roles

Revisión Publicado hace 2 años

Open line of communication with the talent management team

Revisión Review del Departamento de Producto · Publicado hace 4 años

I felt like they got to the bottom of who I am and my experience so I was not intimidated when I started the job.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Able to interview with potential co-worker to get a complete understandjng of what the job is

Revisión Review del Departamento de IT · Publicado hace 4 años

I was interviewed several years ago before the acquisition to symplr.

Revisión Review del Departamento de Customer Success · Publicado hace 4 años

It's been a while, but I did really enjoy having a culture fit interview.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 4 años

That my work ties to larger goals, and that I can see the outcomes fairly soon.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 10 meses

The analysis of an issue and fixing it or finding a solution. My greatest reward is how I feel after solving an issue.

Revisión Publicado hace 10 meses

I am very happy when my collection efforts pay out

Revisión Publicado hace 10 meses

I enjoy the work and I enjoy my coworkers, as well as the company culture, including all the fun things they do to team build. (Regarding a prior question, I am not customer-facing and many people aren't, so this survey needs to have an option for N/A.)

Revisión Publicado hace 10 meses

I like the challenge and experiences of each day and the ability to learn and grow in my professional career and leadership responsibilities.

Revisión Publicado hace 10 meses

This is a private equity owned company. Despite marketing values based in healthcare our core values really come down to supporting the Private Equity boards' interests and bottom line. We can't do what we need to for our customers.

Revisión Review del Departamento de Producto · Publicado hace 2 meses

Not enough resources to do our jobs well...too much focus on a "platform" and not enough on sustaining and growing the products our customers have today. Our customers are seeing it more and more.

Revisión Publicado hace 10 meses

Poor communication between departments, too many administrative tasks, processes seem to change weekly, talent under-utilization, lack of training, frequent layoffs, off-shoring of jobs, too much focus on money instead of actually helping customers, products don't seem to be getting better

Revisión Publicado hace 10 meses

If employees are consistently going beyond working hours and sacrificing their work-life balance, it is only fair that they receive appropriate recognition, timely promotions, and competitive pay in return.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

There seems to be little in the area of career advancement and the company defining a career path for many positions. If an associate does an exceptional job in their area they are more likely to be kept in that role than looked at for advancement.

Revisión Review del Departamento de Ingienería · Publicado hace 10 meses

I love the team I work with

Revisión Review del Departamento de HR · Publicado hace 5 años

I enjoy working with others who have as high standards and work ethic as I do. Everyone has been very welcoming and helpful from day one.

Revisión Publicado hace 5 años

Increased monetary compensation in comparison to similar demographics

Revisión Review del Departamento de HR · Publicado hace 5 años