symplr Leadership Employee Reviews
What do you like best about the leadership team?
There are a lot of them
Posted 4 days ago
I believe they are working to make this a better company.
Posted 5 days ago
Executive leadership team is new and still learning how they will improve company and culture as a whole
Posted 5 days ago
What I like best about the leadership team is their transparency and willingness to engage with employees. They take the time to hold Q&A sessions, answer questions openly, and keep everyone informed.
Posted 5 days ago
That they have a thoughtful, transparent plan for getting symplr back on track.
Posted 6 days ago
I think they really are trying.
Posted 7 days ago
Appreciate the transparency that's given
Posted 7 days ago
Clear focus, direction and guidance. Reasonable transparency, commitment to values and ability to make decisions necessary for the success of the company and its customers.
Posted 7 days ago
advising us of updates, keeping us posted
Posted 7 days ago
They host monthly webinars to keep everybody up to date on the state of the company, as well as frequent AMAs and other opportunities for feedback from employees.
Review from IT Dept · Posted 7 days ago
I appreciate the leadership team's transparency, clear communication, and commitment to supporting employees.
Posted 7 days ago
the recent change in communication style is a great improvement, just need the same on projects so all teams know what is going on not just bits and pieces then we have risks
Review from Engineering Dept · Posted 8 days ago
Difficult to answer since a majority of our chief officers left or have changed within the last ~1 year. The new CEO seems sincere and open to hearing from anyone, genuinely wanting to provide us with tools (e.g., AI-based) to be successful and more efficient. New CFO is direct (doesn't sugar-coat).
Posted 8 days ago
I love my manager, and peer co-workers. They are smart, motivated, a d make work at symplr meaningful.
Review from Sales Dept · Posted 8 days ago
They are always open to sharing their guidance and willingness to support
Review from Sales Dept · Posted 8 days ago
Very pleased with the new leadership. They are much more professional and transparent than the previous team, which had a "good ole boy" vibe during company meetings that was very disconcerting at times. Venkat seems very knowledgeable about the industry, so his addition is encouraging to me.
Posted 8 days ago
The open meetings and transparency
Posted 8 days ago
It's hard to quantify. Probably first and foremost personalities of most of the leaders are nice.
Review from HR Dept · Posted 8 days ago
This new team is trying to do better
Posted 8 days ago
I like that as employee's we can see and feel some of the positive impact of their initiatives and efforts
Review from Sales Dept · Posted 8 days ago
What does the leadership team need to get better at?
Better pay, better training for new hires (& ongoing trainings for employees), better resources for doing our work, better/quicker responses from management when we have questions or issues, better communication/connection with tech support (an actual phone # to call would be nice
Posted a day ago
They hear what we are saying, but they are not listening. They continue to offer high level responses to our questions and provide non-committal responses. Employees want to see action and leadership getting their hands dirty; that's not happening. Execs leaving is a troubling sign for individuals.
Review from Sales Dept · Posted 6 days ago
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Review from Engineering Dept · Posted 7 days ago
UNDERSTANDING OUR PRODUCTS!!!! Bring back the culture we had like 4 years ago.
Review from Engineering Dept · Posted 7 days ago
They need to focus more on people issues than just hire more people
Review from HR Dept · Posted 7 days ago
Clear communication of needs. Compensation that matches the level of effort being placed since our global resources are not capable of doing their jobs well.
Posted 8 days ago
Maybe more people staying with symp;r
Posted 8 days ago
Leadership does not understand the products or why the clients want to use them as opposed or our competitors. Symplr has spent 5 years with the Midas product has not added a single thing of value to the product that the clients are interested in.
Posted 8 days ago
Communication, allowing SMEs to provide input on projects they are working on, designing training programs to allow new employees to be better prepared for their role, be more transparent about the metrics utilized in employee reviews.
Better EQ. Listen to your reportee.
Review from Engineering Dept
There is no base salary for the various roles, and the uniform merit distribution, regardless of designation, leads to disparities and limited opportunities for financial growth.
Review from Engineering Dept
Give us the tools to do our jobs. Also let the employees have some say in their career path
Need to build a better culture. When your manager tells the team that you are salaried and you need to work more than 40 hours a week it does not make you feel appreciated
Pay your employees the value they've earned, both for the work they perform and the revenue they generate. Replace the leadership team with people who actually want to make the software better instead of sycophants only here to legally syphon capital and value to the shareholder.
Taking constructive criticism. Employees only have text-based mediums to engage in the conversation during Town Halls, and too often I see innocuous comments taken to be adversarial. This usually ends with BJ getting defensive and making vague threats or ultimatums like "if you don't like it...."
Review from Engineering Dept
I have too many people setting deadlines for me, and while they are perfectly capable of looking for themselves, they try to impose conflicting deadlines on me. My raise this year was pathetic for a Rockstar employee.
Review from Engineering Dept
Quit the gaslighting and pretending that QTC was a total success. Recognize that this is incredibly hard and pay the people you’ve given an absolu
Include managers in making RIF decisions. Decisions made without their knowledge causes undue hardship to those who remain and destroying morale.
Retaining top talent by providing meaningful salary increases. Balancing the message of a lack of salary increase funding with a pending acquisition.
Review from IT Dept
Focusing on making a solid product and customer experience instead of sales and cutting corners.