symplr Outlook Employee Reviews | Comparably
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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
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EMPLOYEE
PARTICIPANTS
812
TOTAL
RATINGS
22637

symplr Outlook Employee Reviews

What makes you most happy at work?

That my work ties to larger goals, and that I can see the outcomes fairly soon.

Review from Marketing Dept

The analysis of an issue and fixing it or finding a solution. My greatest reward is how I feel after solving an issue.

I am very happy when my collection efforts pay out

I enjoy the work and I enjoy my coworkers, as well as the company culture, including all the fun things they do to team build. (Regarding a prior question, I am not customer-facing and many people aren't, so this survey needs to have an option for N/A.)

I like the challenge and experiences of each day and the ability to learn and grow in my professional career and leadership responsibilities.

Socializing with new peoples and environment

Good environment, flexible timing and connecting with coworkers

New Thinks in work and exploring on new stuffs

Learning new things, supportive co- workers & good office environment

What makes me happy at work: Working with a supportive and motivated team where ideas flow and everyone contributes.

Spending time with co-workers and work.

The flexibility, Life got simpler at symplr

Working with my team and solving problems.

I love the work I do & knowing you have a small part in helping the people that are taking care of others everyday

I know that my work affects helps customers improve their outcomes and bottom lines. At a high level, it feels good to improve patient safety and healthcare outcomes too!

i get to work at home

Review from Engineering Dept

I LOVE what I do and I love who I work with

Review from Sales Dept

the challenges in providing the customers with what they expect to receive, even when they are completely unrealistic in those expectations, but still turning them into raving fans

directly helping people in healthcare

Feelings of accomplishments when a project goes well

What's going wrong and how can it be improved?

Not enough resources to do our jobs well...too much focus on a "platform" and not enough on sustaining and growing the products our customers have today. Our customers are seeing it more and more.

Poor communication between departments, too many administrative tasks, processes seem to change weekly, talent under-utilization, lack of training, frequent layoffs, off-shoring of jobs, too much focus on money instead of actually helping customers, products don't seem to be getting better

If employees are consistently going beyond working hours and sacrificing their work-life balance, it is only fair that they receive appropriate recognition, timely promotions, and competitive pay in return.

Review from Engineering Dept

There seems to be little in the area of career advancement and the company defining a career path for many positions. If an associate does an exceptional job in their area they are more likely to be kept in that role than looked at for advancement.

Review from Engineering Dept

Overworked, stressed, asked to do more with less, constant changes and pivoting that wastes time and causes confusion, no proper talk tracks, documentation to provide customer whereas our competitors have this content. Constantly reactive vs proactive to maintain business-some teammates not helping.

Review from Sales Dept

Customers reach out to sales to get help and want to pay but sales is not even replying to them. We are not supporting our customers unfortunately and it is very sad

Fire the CEO BJ Schaknowski.

Workload is very high, yet we need to spend time forecasting and other paper-shuffling activities

Review from Business Development Dept

Stop micromanaging, stop trying to save a buck at the detriment of the company and the clients.

They don’t hire enough people and we cannot get the support that we need. But leadership ignores all our issues and expects us to g

Have lost my trust. This is not the same company I started with. In my area there is no career growth.

Better salary and better software that doesn't always go slow or freezes, etc.

Quit laying off all the people with knowledge of products and replacing them with pennies on the dollar contractors who have no idea what they're doing.

It is stressful. The products we implement are not fully vetted and the integrations between the products are not working as customers may expect. We are selling things that we can't really back with the products and it creates a dissatisfied customer.

It's hard to get excited to go to work knowing that you may log in and lose your job. There is a nervous energy not knowing what is going to happen if despite all best efforts, we don't meet our numbers and the company cuts jobs. That's a real daily fear.

Review from Sales Dept

extremely stressful pace and lack of resources or support from upper management

Review from Engineering Dept

Not sure that improvement is possible at this point.

Fire BJ. Focus on hiring people to fix the product. We cannot fix your inability to sell a a broken product.

Review from Engineering Dept

Products are not properly developed and more issues are released than fixes. Better balance between Sales and any other department in the company. Does ELT do what it takes to avoid layoffs?

Management's insistance on offshore resources

Review from Engineering Dept

What do you like best about your company?

I love the team I work with

Review from HR Dept

I enjoy working with others who have as high standards and work ethic as I do. Everyone has been very welcoming and helpful from day one.

What would you most like to see improved at your company?

Increased monetary compensation in comparison to similar demographics

Review from HR Dept

Review Sentiment at symplr

93
93%
7
7%

About symplr's Outlook

A
82/100

Where This Score Ranks symplr's Outlook

TOP
10%

In the Top 10% of 2020 similar size companies on Comparably

TOP
10%

In the Top 10% of 55 companies in Houston

2nd

2nd place versus 3 competitors rated on Comparably

symplr's Outlook is scored an A by 2427 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” symplr's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Business Development department’s negative scores cause Outlook to be one of symplr's weaker culture attributes amongst employees. Use the filters below to understand symplr employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - HR
    +8%
  • Department - Marketing
    +6%
  • Experience - Entry Level
    +6%

Rate Outlook the Lowest

  • Ethnicity - Native American
    -27%
  • Department - Business Development
    -19%
  • Gender - Non-Binary
    -14%

How symplr's Outlook Score is Calculated

FILTER RATINGS BY

Results from 809 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

83
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good60%
Neutral21%
Bad2%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes85%
No15%
Are you typically excited about going to work each day?
×
Rate your company