symplr Outlook Employee Reviews

Clear priorities, management eliminating distracting work, and recognition for high-quality or impactful work

Posted 16 hours ago

I like what I do and I like my team.

Posted 2 days ago

manager support if issues arise

Posted 2 days ago

The feeling that what I do really matters and is making the world a better place, especially in healthcare which has been struggling for so many years.

Posted 2 days ago

Accomplishing what I set out to do, cleaning up new accounts and forming great client relationships

Posted 2 days ago

I enjoy the challenges my work provides, and the camaraderie of our team.

Review from IT Dept · Posted 2 days ago

What makes me most happy at work is solving customer issues and knowing that my contributions make a positive impact. I also enjoy collaborating with my team, sharing knowledge, and continuously learning new skills that help me grow both professionally and personally.

Posted 2 days ago

seeing movement on ADO requests that we have completed not just for our clients but in general we have more then we can handle but the team moves quick and over exceed and pull in a few extra's not that they had to work more but other teams/clients responded and could move quicker

Review from Engineering Dept · Posted 2 days ago

Interacting with my boss and co-wirkers. I akso love delivering functionality that we promised our customers years ago, and our competition has had for years.

Review from Sales Dept · Posted 2 days ago

Using my skills and experience to complete quality work.

Posted 3 days ago

The people I interact with each day

Posted 3 days ago

the ability to make a difference for our customers

Posted 3 days ago

I love that there is a lot of variety in what I do. I also really like the people I work with.

Review from Sales Dept · Posted 3 days ago

I get to talk to customers and make them happy

Posted 3 days ago

Variety, challenge and learning opportunities.

Posted 3 days ago

Solving problems, solutioning & helping others.

Review from IT Dept · Posted 3 days ago

The feeling productive and knowing that the work I do contributes to the success of my team and the company.

Posted 3 days ago

I get to engage with different clients and work on enhancements outside my daily responsibilities

Posted 3 days ago

Making customers happy - and teaching them.

Posted 3 days ago

Knowing that what I do helps my team to be successful. Also enjoy helping other teams with questions they may have.

Posted 3 days ago

Too much work not enough time to get it all done. Some teams do not respond to help us complete our work while other teams set unrealistic expectations causing undo stress and long work hours.

Review from Sales Dept · Posted 15 hours ago

Many longtime employees cut in RIFs/reorgs had deep knowledge of products, procedures, and tools--those still here were scrambling and disillusioned. Employees need to feel more loyalty from upper level leadership; i.e., we're not just pawns to throw away when the bottom line needs to look better.

Posted 2 days ago

Nearly everyone I talk to at some point will talk about how it's overwhelming, they are overworked, or that they fear they are on a sinking ship. It is hard to ignore the general feeling when it keeps coming up.

Review from HR Dept · Posted 3 days ago

When I come in I'm overwhelmed with 10+ messages from our global resources who are stuck and won't continue until they have clarity on a project. A culture of RFs is never good for morale or keeping great employees.

Posted 3 days ago

I am training and assisting new app support and my satisfaction comes from the resolving of customer issues.

Posted 3 days ago

The Engineering team is full of employees who obfuscate and out right lie about product defects. It is impossible to get them to answer a direct question if it means they have to take responsibility for anything. I am continually gaslit and the goal posts are moved in every conversation.

Posted 3 days ago

I work in an area of the organization that is experiencing a lot of churn and I do not expect that to slow down with the "sustain" program in place for the solutions I support. It is frustrating.

Posted 3 days ago

This is a private equity owned company. Despite marketing values based in healthcare our core values really come down to supporting the Private Equity boards' interests and bottom line. We can't do what we need to for our customers.

Review from Product Dept

Not enough resources to do our jobs well...too much focus on a "platform" and not enough on sustaining and growing the products our customers have today. Our customers are seeing it more and more.

Poor communication between departments, too many administrative tasks, processes seem to change weekly, talent under-utilization, lack of training, frequent layoffs, off-shoring of jobs, too much focus on money instead of actually helping customers, products don't seem to be getting better

If employees are consistently going beyond working hours and sacrificing their work-life balance, it is only fair that they receive appropriate recognition, timely promotions, and competitive pay in return.

Review from Engineering Dept

There seems to be little in the area of career advancement and the company defining a career path for many positions. If an associate does an exceptional job in their area they are more likely to be kept in that role than looked at for advancement.

Review from Engineering Dept

Overworked, stressed, asked to do more with less, constant changes and pivoting that wastes time and causes confusion, no proper talk tracks, documentation to provide customer whereas our competitors have this content. Constantly reactive vs proactive to maintain business-some teammates not helping.

Review from Sales Dept

Customers reach out to sales to get help and want to pay but sales is not even replying to them. We are not supporting our customers unfortunately and it is very sad

Fire the CEO BJ Schaknowski.

Workload is very high, yet we need to spend time forecasting and other paper-shuffling activities

Review from Business Development Dept

Stop micromanaging, stop trying to save a buck at the detriment of the company and the clients.

They don’t hire enough people and we cannot get the support that we need. But leadership ignores all our issues and expects us to g

Have lost my trust. This is not the same company I started with. In my area there is no career growth.

Better salary and better software that doesn't always go slow or freezes, etc.

I love the team I work with

Review from HR Dept

I enjoy working with others who have as high standards and work ethic as I do. Everyone has been very welcoming and helpful from day one.

Increased monetary compensation in comparison to similar demographics

Review from HR Dept