A+
80/100
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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
symplr Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
We celebrate our team wins - big and small and genuinely care for each other.
Review from Marketing Dept
2024 and 2025 are very different from each other. 2024 was much more of a positive culture - has change dramatically in 2025
We work as a team
I love how symplr treats employees like adults, such as a remote environment and space with support to perform our duties.
The cross-functional collaboration and contributions.
Work life Balance ,Employee Friendly.
The Employee Resource Groups are great.
Flexible timing, supportive from the team
Team Gatherings, New Ideas, Grow To gather approach
Growth Mindset, Inclusion & Diversity & Empathy at the Core
One of the most positive things about our culture is the high level of trust. People are given autonomy to do their work and make decisions, which creates a sense of ownership and pride in what we do
They treat employees well and work life balance. and flexible
They celebrate all the festivals which is amazing, every month's birthday bash is so good
Getting chance to learn lots of new tech.
Review from Engineering Dept
Work life balance is good and respected.
Review from Engineering Dept
I love the permissive time and the mental health benefits. They try to set up wellness meetings which is nice, but we are so inundated with work and mandatory trainings that we do not have time for wellness. Everyone makes everyone feel included and like they are part of the team which is nice.
Review from Sales Dept
We help each other succeed.
Great employee resource groups that provide places to connect across the business; fun virtual company events and opportunities to volunteer in the community!
it is very nice to work here
Review from Engineering Dept
I love that if there is ever something happening in a particular area (hurricane, flooding, etc) you always hear something from BJ or HR. I love the "fun couldn't be symplr" events. I appreciate the ERGs and the events they host so I can be more informed.
Review from Sales Dept
What needs to change to make the company culture better?
Rights need to be restored to the worker and the offshoring of work needs to stop. There is no justification for ELT course of action other than to value profits over humans and strip workers of their value.
Completely gut the ELT and replace them with people who aren't trained on making decisions that ruin the product and experience.
Increased cross training would help with the down time and help to spread the load a little more.
Fire BJ. Return power making decisions to people who actually know and use our products and can actually contribute. Stop offshoring all the talent. Fire BJ.
Review from Engineering Dept
Getting people who check others' work to agree & making sure all 'rules' are documented + followed. Reduce differences in SOP & leadership approaches across similar teams. Have actual career growth paths; currently nowhere to move unless my manager leaves. Few leaders want to mentor me for new roles
stop assigning more and more roles to positions and create separate positions. Makes it easier to divide workload and raise the quality of work.
I wish I could say. Basically nothing seems great here right now. Management doesn't seem to care about the employees very much... or at least not in a meaningful way. Only in a superficial way. It's pretty competitive in a negative way. There's a lack of teamwork.
Review from Marketing Dept
It probably depends on the team, but I'd say managers need better leadership training, or they need to be vetted better before hiring.
Review from Marketing Dept
Listen to people and create a culture that's open to feedback within departments (not just on all-company Q&As). Encourage leadership to ask for feedback across their departments and create psychological safety.
Resources matching workload. Technology updates to stay in the game with competitors and make less workload on product support by aligning with volume and need.
Review from Product Dept
Accountability across all levels of the organization.
Review from Operations Dept
Executive team paints a clear vision, execution of this vision however is a complete disaster. With everyone unsure of how to implement their grandiose vision, there is always complete chaos and uncertainty.
The sales org faces issues that trickle down to the ops teams in the form of frustrated e-mails, messages, and meetings. We are also losing good people who would have stayed if they had been approved to transition to other teams.
Review from Customer Success Dept
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