symplr Environment Employee Reviews | Comparably
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symplr Claimed Company
symplr’s comprehensive healthcare operations solutions, anchored in governance, risk management, and compliance, enable our enterprise customers to efficiently navigate the unique complexities of integrating critical business operations in healthcare. For over 30 years, our customers have trusted our expertise and depended on our provider data management, workforce and talent management, contract management, spend management, access management, and compliance, quality, and safety solutions to help drive better operations for better outcomes. Learn how at www.symplr.com. read more
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EMPLOYEE
PARTICIPANTS
831
TOTAL
RATINGS
23204

symplr Environment Employee Reviews

What is most positive about the culture and environment at your company?

I don't know. I have no answer. There's really been NO team building or anything like that since I came onboard

permissive time off, never having to worry about calculating remaining PTO when emergencies arise

Culture and environment need improvement.

Upbeat attitude and open conversations are had.

The most positive part of the company culture is the teamwork, open communication, and supportive environment. It fosters both individual and professional growth by encouraging collaboration, learning, and continuous development.

My team is fantastic and I enjoy working with them.

Review from Sales Dept

We generally don't hire or retain toxic jerks. Good people

symplr has a diverse and inclusive culture.

Working from home rather than in an office

Always busy, lots of good work to do and growth opportunities.

Great Teamwork - we trust each other!

Review from Engineering Dept

my team and manager, working together and being supportive

We have a culture of openness and transparency. We embrace and celebrate our diversity.

Review from IT Dept

There is nothing positive about this culture any more

Review from HR Dept

The best things about my team are our collaboration, mutual respect, and commitment to delivering quality results. We communicate effectively, support each other, and continuously learn from one another.

If you need something to make a product work or to enhance it you can now reach out to upper management with Justification and have that reviewed with a response

Review from Engineering Dept

My boss is great. He doesnt over manage, but still helps me do better.

Review from Sales Dept

Fully remote, flexible working schedule; emphasis on work-life balance; dedication to clients

the cross department collaboration to process improvement

ERGs are where the culture is thriving/surviving.

Review from HR Dept

What needs to change to make the company culture better?

Teams have been cut back to the extreme via RIFs and reorgs. At first leaders were ok with less w/ less, but now expectation is back to more w/ less (so draining!). Many upper level leaders have left, leaving those still here wondering why. AI isn't going to fix this; need to build talent back up.

Hired Americans to work with American clients who are able to use critical thinking skills and accountability.

Rights need to be restored to the worker and the offshoring of work needs to stop. There is no justification for ELT course of action other than to value profits over humans and strip workers of their value.

Completely gut the ELT and replace them with people who aren't trained on making decisions that ruin the product and experience.

Increased cross training would help with the down time and help to spread the load a little more.

Fire BJ. Return power making decisions to people who actually know and use our products and can actually contribute. Stop offshoring all the talent. Fire BJ.

Review from Engineering Dept

Getting people who check others' work to agree & making sure all 'rules' are documented + followed. Reduce differences in SOP & leadership approaches across similar teams. Have actual career growth paths; currently nowhere to move unless my manager leaves. Few leaders want to mentor me for new roles

stop assigning more and more roles to positions and create separate positions. Makes it easier to divide workload and raise the quality of work.

I wish I could say. Basically nothing seems great here right now. Management doesn't seem to care about the employees very much... or at least not in a meaningful way. Only in a superficial way. It's pretty competitive in a negative way. There's a lack of teamwork.

Review from Marketing Dept

It probably depends on the team, but I'd say managers need better leadership training, or they need to be vetted better before hiring.

Review from Marketing Dept

The sales org faces issues that trickle down to the ops teams in the form of frustrated e-mails, messages, and meetings. We are also losing good people who would have stayed if they had been approved to transition to other teams.

Review from Customer Success Dept

Executive team paints a clear vision, execution of this vision however is a complete disaster. With everyone unsure of how to implement their grandiose vision, there is always complete chaos and uncertainty.

Listen to people and create a culture that's open to feedback within departments (not just on all-company Q&As). Encourage leadership to ask for feedback across their departments and create psychological safety.

Resources matching workload. Technology updates to stay in the game with competitors and make less workload on product support by aligning with volume and need.

Review from Product Dept

Accountability across all levels of the organization.

Review from Operations Dept

Review Sentiment at symplr

92
92%
8
8%

About symplr's Environment

A+
79/100

Where This Score Ranks symplr's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
5%

In the Top 5% of 53 companies in Houston

2nd

2nd place versus 3 competitors rated on Comparably

The environment at symplr is considered positive by 93% of employees and regarded as having a “comfortably fast” work pace by 508 employees. Relative to its competitors, HealthStream, Verisys Corporation, and IntelliCentrics, symplr's environment score ranks in 2nd place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 5% of 53 companies in Houston.

Rate Environment the Highest

  • Department - Finance
    +7%
  • Department - Customer Support
    +6%
  • Department - HR
    +6%

Rate Environment the Lowest

  • Ethnicity - Native American
    -19%
  • Department - Strategy
    -14%
  • Tenure - 2 to 5 Years
    -12%

How symplr's Environment Score is Calculated

FILTER RATINGS BY

Results from 829 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less3%
860%
1031%
125%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast22%
Comfortably fast62%
Moderate14%
A bit slow1%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive93%
Negative7%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes62%
No38%
Do you have a close friend at work?
AnswerPercent
5% or Less72%
5-10%19%
10-25%6%
25-50%2%
50%+1%
What % of the time are you bored at work?
×
Rate your company