They're nice and helpful, although remote, so it can be hard to catch them in their timezones.
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There are no perks or benefits. You get paid a lot, so you're expected to cover everything with the salary, which works fine.
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The individual people. Overall the automated systems encourage a competitive attitude through a leaderboard system. Fortunately most people are professional enough to ignore that part of XO.
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Just me. The hiring process was far too easy, which means I don't have the skills necessary to succeed and will be fired. I'll be back, but I'll study more first.
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OVer the past few weeks, which were starting weeks for me, SLA were shortened to 1 hour, shifts scrambled and turned up to 12 hours each, a new task tracking system introduced, and then everything reverted within 2 weeks, all without considering employees' lives. They need to consider the humans.
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