TTEC Employee Reviews

pathetic and unorganized management ... candidates are openly hired despite failing the drug test !!! Biased management !! full of radical creeps

Revisión Publicado hace 2 meses

TTEC is a great place to work! I have been with TTEC 11 years allowing me to grow and develop into my career!

Revisión Publicado hace 2 años

Overall I have had a positive experience. Aside from the pay/ benefits concerns, they do not overshadow the progression I've had or the opportunities to grow further.

Revisión Review del Departamento de HR · Publicado hace 2 años

Overall, my experience at TTEC has been constantly improving, year-over-year. Today is much better than when I arrived and I do feel some sense of pride in knowing that this shift was with me and also my peers.

Revisión Review del Departamento de HR · Publicado hace 2 años

I enjoy working with TTEC, this has been my first work from home opportunity. In the beginning I was nervous, I did not know what to expect. I'm amazed with all the wonderful people I have meet and who have assisted me to grow in my career. I appreciate it.

Revisión Review del Departamento de Administración · Publicado hace 2 años

My leadership is the BEST! They provide the support, education, and tools needed to be successful!

Revisión Publicado hace 2 años

The commitment to align with industry standards.

Revisión Review del Departamento de HR · Publicado hace 2 años

We work together as a team

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Our leadership team is taking time to understand industry trends and working to implement some within our organization. This allows all departments to understand where the world is going culturally and be a part of that positive movement.

Revisión Review del Departamento de HR · Publicado hace 2 años

My leadership team always listen to my concerns I may have.

Revisión Review del Departamento de Administración · Publicado hace 2 años

shit collected and distributed in the name of workforce

Revisión Publicado hace 2 meses

I am now under a new manager but my old manager was the worst....she was literally a micro manager to the point of making me so nervous to even look at my teams or email-she was awful and so unprofessional and somehow still has a job! also alot of people have made up positions here

Revisión Review del Departamento de HR · Publicado hace 2 años

Communication with their respective teams and a sense of urgency when it comes to information that would have an affect a team members employment.

Revisión Publicado hace 2 años

Helping people instead of saying read the DLP or Lighthouse article. You are never given time to read any of the DLP's so you go into a call with a article that is many pages and try to figure out what part you need while talking to the customer (silence is bad) and checking emails and chatrooms.

Revisión Publicado hace 3 años

Communication is severely lacking in this company.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The benefits offered are GREAT!

Revisión Publicado hace 2 años

Providing 401K with some matching potential.

Revisión Review del Departamento de HR · Publicado hace 2 años

I love the fitness perks

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The healthcare & having the option for a flex spend account. It's helped so much in the last year with medical expenses.

Revisión Review del Departamento de HR · Publicado hace 2 años

It's a competitive salary relative to the external market.

Revisión Review del Departamento de HR · Publicado hace 2 años

Year to year its more work, fewer people, no-pay-bump. Numerous surveys later, we're still requesting at ALL levels, to have natural progressive salary increases at a minimum annually, to match the rate of inflation. All benefits, especially medical, should be much more comprehensive and affordable.

Revisión Review del Departamento de HR · Publicado hace 2 años

Fair and competitive pay that aligns with the current inflation.

Revisión Review del Departamento de HR · Publicado hace 2 años

I love my job; I love what I do. We go beyond on our duties and assist others needed.

Revisión Review del Departamento de Administración · Publicado hace 2 años

I feel like other people in my role make $1-2 more than myself. I also feel like I'm not paid enough for the amount of work that I do compared to other companies and I do it all with a disability.

Revisión Review del Departamento de Administración · Publicado hace 2 años

Higher pay, lower benefits costs and better 401k match

Revisión Review del Departamento de HR · Publicado hace 2 años

Just being honest and empathetic to each other

Revisión Publicado hace 8 meses

We help each other when needed

Revisión Publicado hace un año

The best thing about my team is ACTING AS ONE!

Revisión Publicado hace 2 años

I love the team dynamic and commitment to achieving our goals.

Revisión Review del Departamento de HR · Publicado hace 2 años

We work together and we all strive for amazing results

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

We are told Not to interact with other employees. Also, there are no team meetings

Revisión Publicado hace un año

Some of my co-workers are rude and don't know the value of team work. Some are just plain lazy and it puts more work off on me.

Revisión Review del Departamento de Administración · Publicado hace 2 años

the employees are burnt out....people are not happy-we are miserable going into work we are under paid and over worked....management does not fight for things like they should

Revisión Review del Departamento de HR · Publicado hace 2 años

Take ownership of the tasks, be more sensible, be open to new ideas.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 2 años

Better support and management, company lacks everything.

Revisión Publicado hace 2 años

The most positive, TTEC is my second family!

Revisión Publicado hace 2 años

I love the inclusivity. There are a host of programs and resource groups that provide representation for everyone. You feel empowered to get involved and valued for being your authentic self.

Revisión Review del Departamento de HR · Publicado hace 2 años

Teamwork. We work together to get it done.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

I am free to give my ideas on how we continue great culture and environment within TA. We are encouraged to find ways to move the needle in a positive way if things are off track.

Revisión Review del Departamento de HR · Publicado hace 2 años

We are all different, I enjoy our morning meetings. We are able to get to know each other before starting the workday.

Revisión Review del Departamento de Administración · Publicado hace 2 años

proper pay, less activism, better communication

Revisión Review del Departamento de HR · Publicado hace 3 años

Hold executive leadership accountable when behaving poorly. Seek to understand what can be driving a HIPO to no longer be performing at the same level. Stay engaged at multiple levels within their organization. Allow leaders who have large responsibility enough time for self-reflection and growth

Revisión Publicado hace 4 años

Do better by your employees!

Revisión Publicado hace 4 años

Pay people better wages and better benefits.

Revisión Publicado hace 5 años

Better management , stability and equality

Revisión Review del Departamento de Atención al Cliente · Publicado hace 6 años

Process was really fast and normal

Revisión Publicado hace un año

I enjoy getting to know the person and helping them through the entire process until class starts.

Revisión Publicado hace 2 años

Complete information about the job

Revisión Publicado hace 2 años

The trainers and the management are pretty much middle men and honestly in same boat as the agents so i give them respect and they keep it real and not awkward. I actually moved up into management and loved that until we were blindsided and laid off with no offer just told to get unemployment

Revisión Publicado hace 2 años

They were honest from the start, nothing was hidden

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The 2 people that interviewed us as a group were rude, hateful and has proven to be what the whole company is like. They told us nothing about the job and what they did say was not true.

Revisión Publicado hace 3 años

Do lock my accounts and ask for gifts to get them back

Revisión Publicado hace 4 años

Need professionals who can read, write and spell

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

What would you improve about your company's interview process?

Revisión Publicado hace 5 años

Clearly explain what you are looking for.

Revisión Publicado hace 5 años

I really enjoy my team, finding the right talent, and telling a candidate- Welcome to TTEC!

Revisión Publicado hace 2 años

Being on an awesome team! The autonomy to complete tasks and the ready partnership and collaboration from the team, when needed.

Revisión Review del Departamento de HR · Publicado hace 2 años

Meeting goals and positive conversations

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Being able to help people change their lives with an employment opportunity and also helping my Recruiters see the same satisfaction in the daily work.

Revisión Review del Departamento de HR · Publicado hace 2 años

being able to do my job

Revisión Review del Departamento de HR · Publicado hace 2 años

I have micromanaging and jump down your throat for everything you do or don't do. Call you out in front of others

Revisión Review del Departamento de HR · Publicado hace 2 años

management has no clue and even when made aware they cover for bad managers and make us feel like the problem...TA management needs a full revamp and needs people to be honest-most people are not honest in these surveys for fear of retribution... you ask for the truth but are not ready to address it

Revisión Review del Departamento de HR · Publicado hace 2 años

Get rid of all the confusing, long DLP's and Light house articles, train us so when we go live we don't need to read stupid articles when trying to solve someones problems or concerns. When someone wants a manager or supervisor stop being panseys and talk to our customers.

Revisión Publicado hace 3 años

longer average call times, sleeker more streamlined website, and more flexibility in when someone can sign up and how they can pay

Revisión Publicado hace 3 años

pay is not great, not worth any excitement

Revisión Review del Departamento de HR · Publicado hace 3 años

The different clients you can work for.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

I work with amazing people and love the challenges.

Revisión Publicado hace 9 años

The pay

Revisión Publicado hace 9 años

The politics taken out.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

More organized processes would be helpful

Revisión Publicado hace 9 años