TTEC Team Employee Reviews | Comparably
TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
EMPLOYEE
PARTICIPANTS
676
TOTAL
RATINGS
16531
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TTEC Team Employee Reviews

What are some of the best things about your team?

Just being honest and empathetic to each other

We help each other when needed

The best thing about my team is ACTING AS ONE!

I love the team dynamic and commitment to achieving our goals.

Review from HR Dept

We work together and we all strive for amazing results

Review from Customer Success Dept

Our team has a unique knowledge base and diversity aspect. We collaborate internally and create the best possible outcomes within Talent Acquisition

Review from HR Dept

Working togethers and understanding each other

Review from HR Dept

Great communication!! The Rapid response is always ready to start their task, we help each other, we make it work.

Review from Admin Dept

My team is trustworthy and dependable.

Review from Customer Success Dept

We work well together on collaborations and are able to enhance the candidate experience as a team.

Review from Customer Success Dept

We work together and communicate.

Review from Operations Dept

They are willing to come together to accomplish goals

Review from HR Dept

We are diverse, which brings a variety of skills to the team.

Review from HR Dept

Used to love the team but lately been not as great

Review from HR Dept

personable and the team has an open line of communication with everyone across all levels

Review from HR Dept

We make an outstanding team. We always communicate, work well together, and get the job done! :)

Review from HR Dept

We help each other attain our team goals and it never feels like we're out for our own personal achievement only.

Review from HR Dept

We are like family and take care of each other

Review from Customer Support Dept

We are all support each other and contribute to their success, true team effort.

Review from HR Dept

We have worked together for years in various departments

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

We are told Not to interact with other employees. Also, there are no team meetings

Some of my co-workers are rude and don't know the value of team work. Some are just plain lazy and it puts more work off on me.

Review from Admin Dept

the employees are burnt out....people are not happy-we are miserable going into work we are under paid and over worked....management does not fight for things like they should

Review from HR Dept

Take ownership of the tasks, be more sensible, be open to new ideas.

Review from Marketing Dept

Better support and management, company lacks everything.

Good training and support. They are so busy watching your monitors and listening to every call that there is no one to actually help. Thier help is telling you an article to read that is like reading lawyer papers.

Being united and stand together against leaders bull shit

Review from Customer Support Dept

listen and pay attention; be empowered to make decisions they are in position to make

Review from HR Dept

for my team right I can say that I have the best colleagues but because of low salary most of them did not last in the company. because the offer in different company is much better than here in ttec.

Review from HR Dept

coming together to work better

End corruption and fraudulent behavior!

Coworkers tend to goof off

there's virtually no communication, everyone just jokes around

Review from Customer Support Dept

General communication is non-productive and non-essential. Improve the topics of conversation to mandatory business only

Review from Customer Support Dept

Everyone at this company needs to do better!

Coworkers are fine. Its the management.

Better communication. Team leaders must have better knowledge

Review from Customer Support Dept

Nothing, they are just being themselves.

Review from Customer Support Dept

Not be rude, ask for help

Review from Customer Support Dept

They are not a team it is every person for theirselve or if the manager likes you then your in that click

Review from Customer Support Dept

Review Sentiment at TTEC

84
84%
16
16%

About TTEC's Team

A
82/100

Where This Score Ranks TTEC's Team

TOP
10%

In the Top 10% of 1239 similar size companies on Comparably

?

Not enough ratings to compare against companies in Austin

4th

4th place versus 5 competitors rated on Comparably

TTEC's team score is currently ranked in the Top 10% of similar sized companies on Comparably and placed 4th among its competitors. 88% of TTEC employees look forward to interacting with coworkers while 58% believe their company meetings are effective. Among the various teams at TTEC, the Product department ranks the highest in team score.

Rate Team the Highest

  • Department - Product
    +16%
  • Department - Business Development
    +14%
  • Department - HR
    +10%

Rate Team the Lowest

  • Department - Customer Support
    -12%
  • Gender - Non-Binary
    -5%
  • Ethnicity - African American/Black
    -3%

How TTEC's Team Score is Calculated

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Results from 621 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

83
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes58%
No42%
Are your company's meetings effective?
AnswerPercent
Yes88%
No12%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes37%
No63%
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