A+
78/100
TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
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TTEC Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The most positive, TTEC is my second family!
I love the inclusivity. There are a host of programs and resource groups that provide representation for everyone. You feel empowered to get involved and valued for being your authentic self.
Review from HR Dept
Teamwork. We work together to get it done.
Review from Customer Success Dept
I am free to give my ideas on how we continue great culture and environment within TA. We are encouraged to find ways to move the needle in a positive way if things are off track.
Review from HR Dept
We are all different, I enjoy our morning meetings. We are able to get to know each other before starting the workday.
Review from Admin Dept
The ability to work as a team.
Review from Customer Success Dept
flexible; open door policy and output based SLA delivery
Review from HR Dept
sometimes the employees and being able to do my job freely and not be micromanaged to the point of exhaustion.
Review from HR Dept
The engagement activities that take place onsite & virtually. There's almost always an opportunity to leave work with some kind or prize/recognition!
Review from HR Dept
The people we work with are all responsive and supportive.
Review from HR Dept
Following the TTEC core values
Review from Customer Support Dept
People treat you how you want to be treated
Review from Customer Support Dept
Most people are willing to jump in and help support if you feel you are stuck.
Review from HR Dept
the Act as One attitude
Review from HR Dept
Everyone is friendly, willing to help each other.
Review from HR Dept
even higher ups treat the rank in file the same manner as normal people.
Review from HR Dept
They are inclusive and diverse
Review from HR Dept
The TTEC values which are demonstrated daily.
Review from HR Dept
They make me feel like I am apart of the team.
Review from Customer Success Dept
I love the core values we have at TTEC. One of my favorites is "seek first to understand"
Review from Admin Dept
What needs to change to make the company culture better?
proper pay, less activism, better communication
Review from HR Dept
Hold executive leadership accountable when behaving poorly. Seek to understand what can be driving a HIPO to no longer be performing at the same level. Stay engaged at multiple levels within their organization. Allow leaders who have large responsibility enough time for self-reflection and growth
Do better by your employees!
Pay people better wages and better benefits.
Better management , stability and equality
Review from Customer Support Dept
Be fair and treat everyone the same
Review from Sales Dept
Everything... we need a Human Resources Team with competitve wages, and a company value to promote from within.
Review from Customer Support Dept
Upper Management expectations that there is unlimited time at team lead level when we are the worst paid of the company
Review from Customer Support Dept
They need ton actually train people correctly and then give them proper support once they complete training. Starting with Team Leads who actually know the client and job we perform would be a great first step. Then you need to respect your employees more.
Review from Customer Support Dept
More involvement and appreciation for the work done. Appreciate the hardwork done by the team.
Review from HR Dept
Every thing needs to change
Review from Customer Support Dept
Management needs to grow up
Review from Customer Support Dept
I have a platform to be myself, encouraged to be different and unique, and it’s an atmosphere of sharing ideas and allowing others and my
Review from HR Dept
Being able to advance in the company
Review from Customer Support Dept
I think my superiors doesn't hear me. They don't experience what is really happening in our team. My current superior says a different story to what is really happening to make him look good with the higher bosses
Review from Design Dept
Compensation based on performance and better first line management
Review from Customer Support Dept
A talent retention program. The company needs to focus on the people that's already part of the team and not only in getting new hires. And audit all supervisors and managers periodically to avoid conflicts inside the teams
Stop leading by fear.
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