TTEC Leadership Employee Reviews

My leadership is the BEST! They provide the support, education, and tools needed to be successful!

Revisión Publicado hace 2 años

The commitment to align with industry standards.

Revisión Review del Departamento de HR · Publicado hace 2 años

We work together as a team

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

Our leadership team is taking time to understand industry trends and working to implement some within our organization. This allows all departments to understand where the world is going culturally and be a part of that positive movement.

Revisión Review del Departamento de HR · Publicado hace 2 años

My leadership team always listen to my concerns I may have.

Revisión Review del Departamento de Administración · Publicado hace 2 años

Their willingness to always jump in if there is an issue beyond my capabilities. They never leave you alone no matter the situation.

Revisión Review del Departamento de Administración · Publicado hace 2 años

How much they are willing to take care of us.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The leadership team is open to hearing my ideas and actively assist in helping me to pursue my goals.

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

The transparency and the ability to assist in all areas when needed.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

They listen and respond appropriately

Revisión Review del Departamento de HR · Publicado hace 2 años

I like that my leadership team gives attention to developing everyone on the team.

Revisión Review del Departamento de HR · Publicado hace 2 años

Nothing I can think of to write at moment

Revisión Review del Departamento de HR · Publicado hace 2 años

Transparent, supportive and they provide clear guidance

Revisión Review del Departamento de HR · Publicado hace 2 años

Seek first to understand. Even with my first TTEC supervisors, I always knew & still know that I can be open & honest about things & they will always work with me to understand what I need!

Revisión Review del Departamento de HR · Publicado hace 2 años

They all work collaboratively to reach the same same overall company goals, so we always feel like we're headed in the same direction.

Revisión Review del Departamento de HR · Publicado hace 2 años

My direct report is honest, ethical, passion and most of all cares about her employees.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

Leadership teams seeks first to understand and shows compassion

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

They are interactive and supportive when it comes to listening to the needs of their employees.

Revisión Review del Departamento de HR · Publicado hace 2 años

they seem to have an open door policy

Revisión Review del Departamento de HR · Publicado hace 2 años

They are available. Without question we can reach out to whomever we need and get a response in a timely manner

Revisión Review del Departamento de HR · Publicado hace 2 años

shit collected and distributed in the name of workforce

Revisión Publicado hace un mes

I am now under a new manager but my old manager was the worst....she was literally a micro manager to the point of making me so nervous to even look at my teams or email-she was awful and so unprofessional and somehow still has a job! also alot of people have made up positions here

Revisión Review del Departamento de HR · Publicado hace 2 años

Communication with their respective teams and a sense of urgency when it comes to information that would have an affect a team members employment.

Revisión Publicado hace 2 años

Helping people instead of saying read the DLP or Lighthouse article. You are never given time to read any of the DLP's so you go into a call with a article that is many pages and try to figure out what part you need while talking to the customer (silence is bad) and checking emails and chatrooms.

Revisión Publicado hace 3 años

Communication is severely lacking in this company.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Listen to employees. Even messaged several times asking a change. And put in for other positions. Got decline

Revisión Review del Departamento de Atención al Cliente · Publicado hace 3 años

Communication needs to be better

Revisión Publicado hace 3 años

Staying in touch with each other. Everything is all over the place.

Revisión Publicado hace 3 años

Caring for the people under them. Listening to employee feedback. Wanting to hear employee feedback.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

Leadership needs to be better at treating their employees like people. My main concern is that if you are work from home, and your TTEC equipment malfunctions, TTEC will not pay you while new equipment is sent out, even though they make sure you can't go anywhere cause you gotta sign for delivery.

Revisión Publicado hace 3 años

paying people what they're worth, focusing on the business rather than activism

Revisión Review del Departamento de HR · Publicado hace 3 años

They should know how to listen from a rank and file as well. They should not listen to a specific person only. Some suggestions from other employees might help the company to work smarter not harder

Revisión Review del Departamento de HR · Publicado hace 3 años

i hope it can improve the salary

Revisión Review del Departamento de Administración · Publicado hace 3 años

Better management and attitude and also better salary or please increase our salary

Revisión Review del Departamento de HR · Publicado hace 3 años

Leadership team need to do more care with their employees (ex. benefits and compensation)

Revisión Review del Departamento de HR · Publicado hace 3 años

Giving importance with their rank and file employees

Revisión Review del Departamento de HR · Publicado hace 3 años

Actually be there for their team.

Revisión Publicado hace 4 años

Management needs to be better was fired due to an issue with my headset that more than one major failed to get correct.

Revisión Publicado hace 4 años

Make sure we know how to use all the system

Revisión Publicado hace 4 años

fixing agent mistakes and implement better training

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años