VXI Global Solutions Leadership Employee Reviews | Comparably
VXI Global Solutions Empresa Reclamada
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s leer más
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VXI Global Solutions Leadership Employee Reviews

¿Qué es lo que más te gusta del equipo de liderazgo?

They are quick to act depending on our client needs and business outcome

Revisión Publicado hace un mes

Structured processes and clear performance expectations that help guide career development

Revisión Review del Departamento de Operaciones · Publicado hace un mes

The leadership team are bold to make decisions that can impact the business and have to be with the ver-changing face of our clients in tech and healthcare.

Revisión Publicado hace un mes

Very open, inclusive, very good listeners & collaborative

Revisión Publicado hace un mes

they listen to their people

Revisión Review del Departamento de HR · Publicado hace un mes

They listen and respond to ESAT

Revisión Publicado hace 2 meses

Pretty good people for the job

Revisión Publicado hace 8 meses

Comunication is great and the coaching was awesome

Revisión Publicado hace un año

He strict leader but he is friendly

Revisión Publicado hace 2 años

OUT TEAM LEADER WAS VEYR THOUGHTFUL AND HELPFUL

Revisión Publicado hace 3 años

Average leadership keep pushing agents to have sales evn though we are technical

Revisión Publicado hace 3 años

they are open to feedback

Revisión Publicado hace 3 años

Knows the business and cares about the people who drive our success.

Revisión Publicado hace 3 años

Easy to talk to and always there to help

Revisión Publicado hace 3 años

Candor and collaboration, high degree of integrity and professionalism.

Revisión Review del Departamento de HR · Publicado hace 4 años

Agile and very responsive in all areas of the business

Revisión Publicado hace 4 años

Open and honest in their interactions - both good news and challenges are shared so the team understands the big picture

Revisión Publicado hace 3 años

They are good business partners. Very understanding and compassionate

Revisión Publicado hace 3 años

They communicate a lot. We have daily huddles, briefings, Surveys and a good intranet where they share information

Revisión Publicado hace 3 años

The leadership team at VXI has been exceptional. Their clear vision, strong communication, and unwavering support have created a motivating and productive environment. I'm impressed by their dedication to the company's success and the well-being of its employees.

Revisión Publicado hace 3 años

¿En qué necesita mejorar el equipo de liderazgo?

Telling someone why they was fired lol.

Revisión Publicado hace un mes

Listen to your people, stay up to date with the latest outside of VXI (market, competitors etc), invest in technology/system/innovation that would really help the company and VXI employees.

Revisión Publicado hace un mes

The management team neads to work at promoting unity instead of dissentiion. I beleive there needs to something in place to protect a worker who is being targeted by direct supervision. HR does not protect the employees but cosigns with unethical behaviors. Clearing from top would be best. Start ove

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

OM is not a good leader.

Revisión Publicado hace 3 años

leaders and management is worst

Revisión Publicado hace 3 años

Communication Respect for employees Better internal opportunities for all

Revisión Publicado hace 3 años

Get the right people and juatification of the people they choose to put on the position. A Leader know how to value people and hindi yun palakasan.

Revisión Publicado hace 4 años

Putting their employees first and actually working to retain talent

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Everything they're very rude and discriminate on the employees

Revisión Publicado hace 4 años

Proper employee treatment and conversational professionalism.

Revisión Publicado hace 4 años

Extremely high turn over due to the fact that employees are poorly trained and the majority of complaints from customers come from AT&T expensive service and very difficult system, rules and regulations. Unrealistic saving rate goals set by both VXI and AT&T. No respect for employees.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Organization skills are non existent, communication is not provided in a timely fashion, follow through on things that are promised or just apart of your job as management.

Revisión Review del Departamento de Ventas · Publicado hace 5 años

Stop being emotional and put their feelings in to the job

Revisión Review del Departamento de Operaciones · Publicado hace 6 años

just to listen to the employees and actually understand their outside of work issues exist

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Communication and equality and priorities

Revisión Review del Departamento de Ventas · Publicado hace 8 años

Telling people what not to do and helping more

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

giving us phone numbers for internal people at the company

Revisión Publicado hace 4 años

Talking to people and not at people, being on the same page as other supervisors, not lying to staff

Revisión Publicado hace 5 años

Being leaders and not discriminating

Revisión Publicado hace 5 años

Open your eyes - your people cant even afford your benefits

Revisión Publicado hace 4 años
TOP
40%

Leadership Scores are rated in the Top 40% of similar size companies on Comparably

Rated VXI Global Solutions Leadership the Highest

  • Department - HR
    +28%
  • Department - Communications
    +21%
  • Ethnicity - Asian or Pacific Islander
    +9%

Rated VXI Global Solutions Leadership the Lowest

  • Department - Sales
    -27%
  • Department - IT
    -25%
  • Experience - Entry Level
    -22%
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