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8x8 Compagnie réclamée
"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses." Lire la suite
It's a modern, exciting tech firm. It's an enjoyable experience, but horrible inefficiencies existing in several workflows, and there is little to no appetite for improving methods and procedures for monitoring service assurance and providing business analytics about the service.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
lots of updates, and sensitive to personnel issues.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
the welcoming attitude for updates and feedback alike
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
our technical debt is staggering, we do a poor job of service assurance, quality control, and monitoring. monitoring, reporting, and telemetry are insufficient, and no standards and practices are defined. we have intelligent highly trained people with few, poorly maintained tools.
Other Employee Reviews for 8x8
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