8x8 Competitors | Comparably
8x8 Claimed Company
"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses." read more
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EMPLOYEE
PARTICIPANTS
257
TOTAL
RATINGS
7358

8x8 Competitors

8x8 competitors include Vonage, ShoreTel and Mitel Networks. 8x8 ranks 1st in CEO Score on Comparably vs its competitors. See below how 8x8 compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
3rd

See 8x8 Culture vs Competitors:

8x8 Competitors
RankCompanyScore
1Vonage86
28x884
3ShoreTel81
4Mitel Networks52

8x8 Competitors at a Glance

Product Quality Score Comparison

8x8 Ranks 2nd in Product Quality Score

58 Customers rate 8x8 Product Quality Score a 3.3/5, which ranks it 2nd against its competitors, below Mitel Networks.

  1. 1st
    Mitel Networks
    3.4 / 5
  2. 2nd
    8x8
    3.3 / 5
  3. 3rd
    Vonage
    2.8 / 5
Product Quality Score Comparison
RankCompany Score
1Mitel Networks69
28x866
3Vonage57
NPS Comparison

8x8 Ranks 2nd in Net Promoter Score

61 Customers rate 8x8 Net Promoter Score a -21, which ranks it 2nd against its competitors, below Mitel Networks. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend 8x8 to a friend?”.

  1. 1st
    Mitel Networks
    12
  2. 2nd
    8x8
    -21
  3. 3rd
    Vonage
    -31
NPS Comparison
RankCompany Score
1Mitel Networks12
28x8-21
3Vonage-31
Pricing Score Comparison

8x8 Ranks 2nd in Pricing Score

55 Customers rate 8x8 Pricing Score a 3.1/5, which ranks it 2nd against its competitors, below Mitel Networks.

  1. 1st
    Mitel Networks
    3.4 / 5
  2. 2nd
    8x8
    3.1 / 5
  3. 3rd
    Vonage
    3 / 5
Pricing Score Comparison
RankCompany Score
1Mitel Networks69
28x862
3Vonage60
Customer Service Comparison

8x8 Ranks 3rd in Customer Service

26 Customers rate 8x8 Customer Service a 2.3/5, which ranks it 3rd against its competitors, below Vonage.

  1. 1st
    Mitel Networks
    3.2 / 5
  2. 2nd
    Vonage
    2.7 / 5
  3. 3rd
    8x8
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Mitel Networks65
2Vonage55
38x846
Overall Culture Score Comparison

8x8 Ranks 2nd in Overall Culture Score

257 Employees rate 8x8 Overall Culture a 84/100, which ranks it 2nd against its competitors, below Vonage. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Vonage
    86 / 100
  2. 2nd
    8x8
    84 / 100
  3. 3rd
    ShoreTel
    81 / 100
  4. 4th
    Mitel Networks
    52 / 100
Overall Culture Score Comparison
RankCompany Score
1Vonage86
28x884
3ShoreTel81
4Mitel Networks52
eNPS Comparison

8x8 Ranks 2nd in Employee Net Promoter Score

247 Employees rate 8x8 Employee Net Promoter Score a 52, which ranks it 2nd against its competitors, below Vonage. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at 8x8 to a friend?”.

  1. 1st
    Vonage
    63
  2. 2nd
    8x8
    52
  3. 3rd
    Mitel Networks
    -51
eNPS Comparison
RankCompany eNPS
1Vonage63
28x852
3Mitel Networks-51
Gender Score Comparison

8x8 Ranks 1st in Gender Score

75 Employees rate 8x8 Gender Score a 86/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at 8x8.

  1. 1st
    8x8
    86 / 100
  2. 2nd
    Vonage
    86 / 100
Gender Score Comparison
RankCompany Score
18x886
2Vonage86
Diversity Score Comparison

8x8 Ranks 2nd in Diversity Score

63 Employees rate 8x8 Diversity Score a 84/100, which ranks it 2nd against its competitors, below Vonage. The Diversity Score tracks how positively diverse employees rate their experience at 8x8.

  1. 1st
    Vonage
    88 / 100
  2. 2nd
    8x8
    84 / 100
  3. 3rd
    Mitel Networks
    43 / 100
Diversity Score Comparison
RankCompany Score
1Vonage88
28x884
3Mitel Networks43
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