8x8 Culture | Comparably
8x8 Claimed Company
"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses." read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
257
TOTAL
RATINGS
7358

8x8 Company Culture

8x8 Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

8x8 CEO

Top 5%Top 5% of Similar Size Companies on Comparably
David Sipes 8x8 CEO
David Sipes
90 /100

Diversity at 8x8

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at 8x8 have rated Team, Executive Team, and Leadership as the highest categories they have scored

Women at 8x8

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at 8x8 have rated Team, Executive Team, and Leadership as the highest categories they have scored

8x8 eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

52

8x8 employees are 52% more likely to recommend 8x8 as a great place to work

60%Promoters
32%Passives
8%Detractors

Working at 8x8

Working at 8x8 is rated highly by 257 employees, across various culture dimensions. 8x8 employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting 8x8’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in San Francisco. See below in detail how working at 8x8 was rated by employees.

Overall Company Culture at 8x8

A+

Overall Company Culture at 8x8 is rated A+

Last updated months ago

Top
5%

8x8 ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 257 Employees

View Results
0
20
40
60
80
100
HR
88
HR88
Marketing
88
Marketing88
Customer Support
87
Customer Support87
Finance
87
Finance87
Design
86
Design86
IT
86
IT86
Product
85
Product85
Engineering
84
Engineering84
Operations
81
Operations81
Sales
80
Sales80
Admin
77
Admin77

8x8 Employee Reviews

Out of 1162 8x8 employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping 8x8 improve their work culture.

96%
4%
Positive Reviews96%
Constructive Feedback4%

Positive Reviews From 8x8 Employees

  • What is most positive about the culture and environment at your company?
    The fact that everyone is always willing to help out and do whatever it takes to help our customers
  • What is the best part about your compensation package?
    Fuze's FlexTime and WorkFromAnywhere policies have helped enable me to maintain a healthy work/life balance
  • What makes you most happy at work?
    The fact that the dedication that I put in my work, actually helps other people to have a more efficient way of life. We help to improve a product which helps others to communicate, which in a politically polarised world, is actually pretty awesome.

Constructive Feedback From 8x8 Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    The country minimal wage as been rising and our salary should rise also to differentiate specialised work from non-specialised.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Covid-19 caused an increase in home expenses and working from home is not as fun as it looks when you have children at home.
  • What's going wrong and how can it be improved?
    Difficult to manage culture while employees are remote.

8x8 Company Information

8x8 Company Overview

"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses."

8x8 Mission, Vision & Values

8x8 Mission & Values

Communications. Transformed. We help customer-obsessed organizations engage at the speed of employee and customer expectations.

Headquarter675 Creekside Way
Campbell, CA 95008
United States of America
Websitewww.8x8.com
Founding Date1987
Tel(866) 879-8647
Company StatusPublic
StockEGHT
A Day in the Life
A Day in the Life
8x8 employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at 8x8 report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at 8x8 have 1 meeting
Meetings
A Day in the Life
98% of 8x8 employees look forward to interacting with their team every day
Coworkers
A Day in the Life
8x8 employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
94% of 8x8 employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
8x8 employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
97% of 8x8 employees call their work environment positive
Environment

8x8 Employees

257 employees at 8x8 have reviewed 8x8 across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 257 8x8 employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at 8x8 are pleased with their total compensation at 8x8, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at 8x8 are extremely happy with their team. 257 Participants grade the quality of their coworkers an A+. The majority believe the meetings at 8x8 are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at 8x8 believe the environment at 8x8 is positive. Most Participants believe the pace of work at 8x8 is comfortably fast. About 66% of the employees at 8x8 work 8 hours or less.

Overall, the employees at 8x8 are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining 8x8 - Employee Onboarding

The prevailing opinion from employees about joining 8x8 is that the company was prepared on their first day. 8x8 employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

8x8 KPIs and OKRs

At 8x8 75% of employees think their department KPIs and OKRs are clear. Employees’ understanding of 8x8 KPIs and OKRs is essential for its success. Out of 178 8x8 employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 164 have said yes.

AnswerPercent
Yes92%
No8%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes75%
No25%
Are the KPIs/OKRs for your department clear?

8x8 CEO & Leadership

8x8 CEO - David Sipes

David Sipes 8x8 CEO
90 /100

8x8’s CEO David Sipes started in this role in 2020. David’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. 8x8’s CEO is highly regarded especially by employees in the HR department, African American/Black employees, and employees in the Marketing department. However, employees with the company for 1 to 2 Years, Asian or Pacific Islander employees, and employees with Entry Level experience have a less favorable view of the CEO and believe there is room for improvement. Compared to 8x8’s competitors, David Sipes ranks right above Vonage CEO Rory Read. Under Sipes’s leadership, 8x8 employee respondents are most happy about their Environment and the company’s Executive Team. Professional Development and Perks And Benefits are two areas, according to respondents, where 8x8 could stand to see real improvement.

8x8 Leadership

The 8x8 Executive Team is rated an “A+” and led by CEO David Sipes, CFO & Secretary Mary Ellen P. Genovese, and Senior Vice President of Strategy, Analytics & Corporate Development Darren Hakeman

  • David Sipes  CEO / President

    David Sipes CEO / President

    David Sipes serves as the CEO / President of 8x8.

  • Mary Ellen P. Genovese CFO & Secretary

    Ms. Mary Ellen P. Genovese has been the Chief Financial Officer of 8x8 Inc since November 1, 2014 and also serves as its... read more

  • Darren Hakeman Senior Vice President of Strategy, Analytics & Corporate Development

    Mr. Darren Hakeman has been Senior Vice President of Strategy, Analytics & Corporate Development at 8x8, Inc. since... read more

  • Henrik Gerdes Chief Accounting Officer

    Mr. Henrik Gerdes has been Chief Accounting Officer of 8x8, Inc. since March 2017. Mr. Gerdes served as an Interim Chief... read more

  • Dejan Deklich Chief Product Officer

    Mr. Dejan Deklich has been the Chief Product Officer at 8x8, Inc. since September 19, 2017 and served as its Senior Vice... read more

  • Samuel C. Wilson Senior VP of Small Business & eCommerce and GM of Small Business & Ecommerce

    Mr. Samuel C. Wilson, also known as Sam has been Senior Vice President and General Manager of Small Business & eCommerce... read more

  • Scott Sampson Senior Vice President of Midmarket & Enterprise

    Mr. Scott Sampson has been Senior Vice President of Midmarket & Enterprise Sales at 8x8, Inc. since October 19, 2017.... read more

  • Mehdi Salour Senior Vice President of Network Operations & DevOps

    Mr. Mehdi Salour has been Senior Vice President of Network Operations and Devops at 8x8 Inc. since May 18, 2016. Mr.... read more

  • Jeff Romano Senior Vice President of Global Services & Support

    Mr. Jeff Romano has been Senior Vice President of Global Services & Support at 8x8 Inc. since May 17, 2016. Mr. Romano's... read more

8x8 Salaries

How much does 8x8 pay?

How much do people at 8x8 get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at 8x8 is $138,588, or $66 per hour, while the estimated median salary is $142,183, or $68 per hour.

At 8x8, the highest paid job is a Director of Engineering at $239,094 annually and the lowest is a CS Rep at $53,512 annually. Average 8x8 salaries by department include: HR at $128,871, Admin at $72,849, Finance at $104,328, and Business Development at $104,513. Half of 8x8 salaries are above $142,183.

249 employees at 8x8 rank their Compensation in the Top 10% of similar sized companies in the US (based on 777 ratings) while 253 employees at 8x8 rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 434 ratings).

Salaries contributed from 8x8 employees include job titles like QA Manager, Product Manager, Business Analyst, and Customer Service Manager. Comparably data has a total of 3 salary records from 8x8 employees.

Last updated months ago.

1st Percentile
$82k
$82k1st Percentile
17th Percentile
$112k
$112k17th Percentile
33rd Percentile
$142k
$142k33rd Percentile
50th Percentile
$183k
$183k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$273k
$273k100th Percentile
$138,588*
Average Compensation
$142,183*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

8x8 Salaries by City

8x8 Salaries by Department

Explore 8x8 Salaries

Diversity & Inclusion at 8x8

Diverse employees at 8x8 score the company 84/100 across various culture categories, placing 8x8 in the Top 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at 8x8 across various culture dimensions.

Ranked Culture the Highest

Women 92/100
Department - Customer Support
Men 89/100
Department - Finance
Diverse Employees 87/100
Department - Customer Support

Ranked Culture the Lowest

Women 79/100
Department - Operations
Men 46/100
Tenure - 1 to 2 Years
Diverse Employees 75/100
Department - Operations

8x8 Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy

8x8 PTO

8x8 PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is 8x8 2nd most important benefit besides Healthcare when ranked by employees, with 38% of employees saying it is the most important benefit. 8x8 benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time13%
Vacation Policy38%
Office Meals0%
401k Contribution49%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo17%
$1000 -$1500/mo34%
$500 -$1000/mo24%
Less than $500/mo8%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding 8x8

What is 8x8 address?

8x8 location is at 675 Creekside Way

Who is the CEO of 8x8?

8x8 CEO is David Sipes, their score by employees is 90

What is 8x8 eNPS?

The eNPS for 8x8 is 52

What is 8x8 revenue?

8x8 revenue is $253M

What is the salary for Director of HR in 8x8?

Director of HR average salary in the US is 178k

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