8x8 Outlook Employee Reviews | Comparably
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"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses." read more
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EMPLOYEE
PARTICIPANTS
257
TOTAL
RATINGS
7358

8x8 Outlook Employee Reviews

What makes you most happy at work?

My direct leadership and team members, as well as the projects that make a direct impact on others' success within the company.

Review from Sales Dept

I find my tasks challenging and I feel that I am still learning at the same that I feel more confident in my skills

Review from Engineering Dept

My coworkers and friendships I have

To feel useful, to see that people count on us and on our work

Review from Marketing Dept

Great team, Great Culture, Great leadership and a Great product.

Review from Sales Dept

Working in a dynamic environment and market

Review from Sales Dept

Feeling like I'm contributing to reaching our goals

Review from Admin Dept

My team and people around me

Review from Marketing Dept

Knowing that the work I'm doing matters and helping the company reach goals.

Review from Marketing Dept

Mental stimulation and overcoming challenges while working amongst a great group of people.

Review from Customer Support Dept

Getting the work done productively with a great team

Review from Marketing Dept

Hearing the Customer's feedback on a successful deployment.

Review from Operations Dept

My job and my coworkers

Review from Marketing Dept

Working with my team and creating new things

Review from Marketing Dept

Getting to interact with other Fuzers and the ability to innovate.

Review from HR Dept

The team, the challenges, and the ability to work from everywhere.

Review from IT Dept

working towards a common goal of success with my team. collaboration, innovation, and ultimate execution

Review from Sales Dept

Winning new customers and seeing success

Review from Sales Dept

Working alongside people with common values

Review from IT Dept

Being able to work remote

Review from IT Dept

What's going wrong and how can it be improved?

simultaneously feel under utilized and under appreciated regarding compensation

Review from Operations Dept

awareness of and involvement opportunities with cross functional teams

Review from Sales Dept

our technical debt is staggering, we do a poor job of service assurance, quality control, and monitoring. monitoring, reporting, and telemetry are insufficient, and no standards and practices are defined. we have intelligent highly trained people with few, poorly maintained tools.

Review from Engineering Dept

My particular role is not exciting

Review from Finance Dept

Difficult to manage culture while employees are remote.

Review from IT Dept

Have uncertainty about future success of the company. Also feel that employees have been undervalued. In the past 2 years I’ve seen many of my coworkers leave due to lack of trust

Review from Engineering Dept

Tangible change in the way we do things by not only actively listening to the people on the ground but actioning their feedback.

Review from Operations Dept

Currently the leadership is lacking and communication is missing.

Review from Operations Dept

There is a lot of incompetent leadership across the company which feeds into the large disconnect between how the executive team and how the individual contributors and middle management view reality. Make up our mind on what direction we want to go into and have clear direction on how to get there.

Review from Operations Dept

Allocation of resources is tough, more emphasis is spent on how we look than how we work so the underlying structure suffers. Fixes and improvements are very slow to happen because of backlogs and not enough time/money/effort put in to fix them. There is not enough vision getting down to the workers

Review from Engineering Dept

Better processes, less chaos, more organization

Review from Sales Dept

What do you like best about your company?

There aren't any Outlook reviews of 8x8 yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of 8x8 yet.
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Review Sentiment at 8x8

96
96%
4
4%

About 8x8 Outlook

A
83/100

Where This Score Ranks 8x8 Outlook

TOP
10%

In the Top 10% of 2020 similar size companies on Comparably

TOP
20%

In the Top 20% of 789 companies in San Francisco

2nd

2nd place versus 3 competitors rated on Comparably

8x8 Outlook is scored an A by 736 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” 8x8 Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of 8x8 weaker culture attributes amongst employees. Use the filters below to understand 8x8 employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Marketing
    +4%
  • Department - HR
    +4%
  • Ethnicity - African American/Black
    +4%

Rate Outlook the Lowest

  • Tenure - 1 to 2 Years
    -35%
  • Tenure - Less than 1 Year
    -21%
  • Experience - Entry Level
    -19%

How 8x8 Outlook Score is Calculated

FILTER RATINGS BY

Results from 248 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

82
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic20%
Good62%
Neutral17%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes87%
No13%
Are you typically excited about going to work each day?
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Rate your company