8x8 Employee Reviews | Comparably
8x8 Claimed Company
"8x8 is a provider of cloud-based voice, call center, video, mobile and unified communications solutions for businesses." read more
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EMPLOYEE
PARTICIPANTS
257
TOTAL
RATINGS
7358

8x8 Employee Reviews

Out of 1162 8x8 employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping 8x8 improve their work culture. The Design team, with 100% positive reviews, reports the best experience at 8x8 compared to all other departments at the company. The Operations team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I feel they are as transparent as they can possibly be.

Review from Sales Dept

I like the transparency they are able to maintain with AMA sessions

Review from Engineering Dept

Easy to communicate and get in contact with

their attention and accessibility, their availability and everything they put in place for the happiness of the employees

Review from Marketing Dept

Engaged in all aspects of the business. Open and transparent , values feedback from employees and acts on it

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Leadership lacks communication to employees. Communication that is given typically has minimal follow up.

Review from Operations Dept

Making decisions, being consistent, being aligned at the executive level.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Multiple healthcare options, flexible PTO

Review from Customer Support Dept

I think the best part is the possibility to work remotely and the support the company gives us to do so

Review from Engineering Dept

Being recognized for the work I do, the possibility of receiving bonuses on objectives

Review from Marketing Dept

ability to have shares and be enthusiastic about the future and success of the company from a different perspective

Review from Sales Dept

the commission part that encourages us to overperform

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Compared to the industry standards and what other companies are paying for similar roles, I am about 15-20% underpaid and they also offer a 401K match.

Review from Sales Dept

If the company had more perks

does not compete with market rates for positions

Review from Sales Dept

Bonuses that were not tied to company performance but purely tied to individual performance.

Review from Marketing Dept

I'd have to investigate what my comparable salary would be at other companies. Until recently, my skill set was underutilized. I'm hoping in the next round of raises, I'll be brought up to what I should be making and assigned work equal to my sill level.

Review from Engineering Dept

What are some of the best things about your team?

Team Reviews

We listen to each other's ideas, we want to make the best decisions for the company, help each other out on large projects.

Review from Sales Dept

I think that as a team we are #oneFuze

Review from Engineering Dept

having a manager who cares about my growth, everyone is always willing to help

Collaboration, mutual help. Everyone is always available to help and collaborate on new projects

Review from Marketing Dept

All invested in the success and genuine about their excitement for fuze to succeed. True team players

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

This likely is due to the misalignment at the executive level trickling down, allowing for confusion, mistrust and incompetency at the lower management and individual contributor level but lately the company seems more silo'd than ever. No one's looking at the bigger picture.

Review from Operations Dept

works well together but too spread out over time and space, which makes things harder. Need better focus from leadership

Review from Engineering Dept

What is most positive about the culture and environment at your company?

Environment Reviews

We all want each other to succeed! Whether that means at work or in our personal lives. Our culture provides us the flexibility and balance to pursue other goals outside of the company.

Review from Sales Dept

Outstanding work is acknowledged by leaders.

Review from Customer Support Dept

The best thing for me is the respect for personal life combined with the. good environment that people create in the office. We want to participate in office events because the environment is good, but if for any reason we cannot or do not want to participate, everything is ok just the same.

Review from Engineering Dept

everyone is always willing to help even if it is not in their job description

It's one of the best environment I have ever known, we really feel like we are moving the business forward. You have new challenges everyday and it keeps you motivated to go further, to do new things. From the first days, everyone is there to help you, to offer their support and you really feel that

Review from Marketing Dept

What needs to change to make the company culture better?

Environment Reviews

Feedback turning into action. Better processes.

Review from Operations Dept

Would be great to have more social interaction.

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

Very detailed questions and the interviewers made sure that I was the right person for the job

Review from Engineering Dept

The challenge and the questions which are focused on the position challenges. The interviews are always focused on trying to fit the candidate into the position where he will be 1st) the most happy and 2nd) the most productive.

Review from Engineering Dept

Openness of interviewer and Company's vision

Review from IT Dept

great relationship with the interviewers, professional

interviewed by the ecosystem as well as my own business unit.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of 8x8 yet.
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What makes you most happy at work?

Outlook Reviews

My direct leadership and team members, as well as the projects that make a direct impact on others' success within the company.

Review from Sales Dept

I find my tasks challenging and I feel that I am still learning at the same that I feel more confident in my skills

Review from Engineering Dept

My coworkers and friendships I have

To feel useful, to see that people count on us and on our work

Review from Marketing Dept

Great team, Great Culture, Great leadership and a Great product.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

simultaneously feel under utilized and under appreciated regarding compensation

Review from Operations Dept

awareness of and involvement opportunities with cross functional teams

Review from Sales Dept

our technical debt is staggering, we do a poor job of service assurance, quality control, and monitoring. monitoring, reporting, and telemetry are insufficient, and no standards and practices are defined. we have intelligent highly trained people with few, poorly maintained tools.

Review from Engineering Dept

My particular role is not exciting

Review from Finance Dept

Difficult to manage culture while employees are remote.

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of 8x8 yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of 8x8 yet.
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