37
eNPS Score
Q&A With ASCAP Employees
ASCAP employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at ASCAP
Service and the industry connections
Very highly respect work life balance
Easy to interview and get hired if you can sell
Collecting money for songwriters gives me a sense of purpose
Q&A With ASCAP Employees
IDX: 0 TOT: 31
What are you most excited about working at ASCAP?
That I'm working for a cause I believe in- the financial stability of songwriters
What benefits does ASCAP provide?
Health insurance, 401K, great time off policy
What's the pay like for Customer Support roles at ASCAP?
It's comparable to similar positions in other industries
What's the vibe like in the Customer Support dept at ASCAP? How many hours are you working?
It's a typical 9-5 Mon-Fri job as far as hours. It's fast paced in nature.
What's the Customer Support team like at ASCAP?
They are great. Everyone is hardworking and focused
How's the leadership on the Customer Support team at ASCAP?
Great! In general all of the leadership is fantastic.
What do people at ASCAP think about the CEO? What do they do well and what can they improve?
The CEO is awesome! She's just as passionate as her employees and has an open door policy for suggestions
If you could make changes, how would you improve the culture at ASCAP?
I would invest in more technology. We're doing pretty well but to be competitive we need to increase the amount of automation we have for customers to secure licenses which will ultimately lead to more revenue for songwriters.
What's the interview process like at ASCAP?
First I had a phone interview and then an in person interview. I heard back between 2 weeks and a month.
What are your coworkers at ASCAP like?
Awesome! Everyone is interesting. ASCAP is good at hiring interesting, genuine people.
What's the office vibe like at ASCAP?
Very relaxed while still being professional
How's the work life balance at ASCAP?
The same as any other corporate job
How does ASCAP make decisions around promotions?
100% on performance and morale with other employees as well as effort and attitude.
How's the vacation policy at ASCAP?
Awesome! After your first fiscal year with ASCAP, you receive 20 days upfront for PTO. It's not itemized into sick or vacation days. Each year that you're with ASCAP, you gain another PTO day. Your first year you are in accrual mode, which accrues 2.25 days/month.
How much and how often do raises happen at ASCAP?
If you perform well, annually.
How's the work pace at ASCAP?
Typically fast pace. Depends on the season and how receptive customers are to needing a license.
What's the best part of your job at ASCAP?
The relaxed corporate culture and managing myself. While you have a manager, director, etc, it's very much about the work you put in yourself. You're empowered to make the best decision possible but your manager is there for questions, always. (Speaking for the licensing side of ASCAP)
What are the team outings like at ASCAP?
Awesome! We have an annual meeting and ASCAP goes the extra mile.
How challenged are you at ASCAP?
It's fair. It's more customer's personalities that challenge me. The work itself is not mentally taxing. However, when asking my boss about potential education to further my career, he was very receptive and offered suggestions.
How difficult is it to maintain a social life while in your job at ASCAP?
To speak for the licensing side- as easy as it would be with any other 9-5.
How do you feel about going to work at ASCAP everyday?
Perfectly okay. It's a positive environment to work in with great people, so it makes it easy to go to work.
How's the feedback proccess at ASCAP?
Great! My boss is always responsive when I ask for feedback. Majority of upper management want to help our staff succeed and feedback is one of those ways.
What kind of people succeed at ASCAP?
Those that are willing to put in the work. Some months are easier than others. Persistency and Consistency are key.
How can I improve my chances of being hired at ASCAP?
Referrals improve your chances greatly. Overall being professional, respectful, but also being relaxed. We have an office culture but it's not severely uptight. It's professional yet relaxed.
How secure do you feel at your job at ASCAP?
100% secure. As long as you put in the work and keep your metrics up, then you're good to go.
Curious about what work's like at ASCAP?
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Should I work at ASCAP?
55% of ASCAP employees would encourage their friends to become coworkers, whereas 27% are neutral and 18% would not recommend working at ASCAP to their friends.
| 55% | Promoters |
|---|---|
| 27% | Passive |
| 18% | Detractors |
