
They actually listen to the employees and take action on any feedback. I feel valued as a person.
My team is one of the best customer service teams I have ever been on in my life.
Although we all work remotely, we've developed a strong team-centric culture. We always lift each other up and help out where we can.
I've been in a similar position with another SaaS company and the pay there was significantly higher. However, my previous position had a lower-level manager title and it was more stressful.
Knowing that I can handle anything that is thrown my way and if I can't handle it, I have people around me that can help me with anything I may need. I don't feel stressed going to work.