LegalZoom Leadership Employee Reviews

everything is great, no complaints

Clear mission, and goals that align to that mission.

Review from Marketing Dept

They are always open and available for 1:1 meetings, very approachable, and friendly

Review from Marketing Dept

I feel heard and my leadership team does regular business and development check ins.

Review from Sales Dept

I would say I'm indifferent

tells funny puns and jokes

My team is always supportive and provides positive feedback.

Review from Customer Support Dept

transparency, communication, and support given

Review from Admin Dept

Our leadership team really take criticisms and suggestions and integrates them into changes that benefit the workflow

They are easy to talk to if I ever have an issue.

Review from Customer Support Dept

They make you feel appreciated and respected. They are very understanding and always there to help you out.

They listen when you voice concerns.

Review from IT Dept

I don't interact with them a lot.

Review from Sales Dept

They're open and keep us in the loop about what's going on at the corporate level.

Review from Engineering Dept

I think my manager is doing the best they can with the constraints placed on them, and I hope for continued success for them. It's the decisions made above them that I sometimes take issue with. LZ has a culture of taking very conservative approaches which often hamper the customer experience.

They are open to change and trying new things

I like the new open communication up stream and down. I personally have been doing this and have conversations with Sr. Directors and above. They take the insight and truly get back to me directly in a more expeditious manor then in the past few years. Had a lot of road blocks in the past.

Review from Sales Dept

Everyone is incredibly supportive, open, inclusive, and smart.

They empower people to do their best work by cultivating passion, curiosity, and autonomy.

Review from Product Dept

They are understanding and show empathy

Transparency in goals / bonus metrics; Career and professional development opportunities; Accountability for upper management

Review from Legal Dept

Better pay, let every employee be completely remote, not having mandatory overtime for the majority of the year, investing in better employees instead of outsourcing to STI, more sick leave/vacation, stop giving then taking away perks (such as lunch, wellness week), listen to employees more

LegalZoom Leadership has displayed a pattern of hiring outside the company for key roles. It seems Leadership prefers that you have a background that includes working for Amazon, as opposed to actual understanding of LegalZoom's products, practices, and processes.

Review from Product Dept

Well first of all this isn't my aniversary. Secondly, one of your outgoing managers told me my contribution to this company was insignificant (maybe because his team lost a competition due to my contributions). Thirdly there is no acknowledgement of what an employee is good at, where they might do r

Review from Customer Support Dept

Employee wages do not reflect the current market & are not competitive enough to retain talent. Current Leadership shows a fundamental lack of understanding related to the products LegalZoom offers & processes necessary to create them. Compliance, fee management, and product quality suffer from this

Review from Product Dept

Pick a consistent objective, stop micromanagement, and actually engage with us as humans

Review from Sales Dept

building a team culture. we have teams and managers of those teams, but the structure encourages, and incentives team members to work against each other even if they are on the same team, rather then help each other to achieve the goal of supporting our customers

Review from Sales Dept

Communicate and respect the employees. There should be clear promotion and hiring criteria.

Review from IT Dept

Don't micromanage us. Let us do what we hired to do.

Communication, acting like adults, and not being so far removed from what the front line workers actually endure

Review from Operations Dept

Really pathetic.

Review from Operations Dept