
My coworkers are not the problem. It is management.
I have worked very hard to achieve superior scores, perfect attendance, and a stellar reputation for accuracy and work ethic but feel that my efforts to promote within the company have been hindered by the mistakes of others.
Millions of denials due to HHSC error. I see it every day. Case workers are not held accountable. The CCRs are on the front line and responsible for trying to make sense of these cases that are screwed up six ways from Sunday. No one is properly trained.