-8
eNPS Score
Q&A With Maximus Employees
Our diverse team communicates in more than 120 languages, across 6 countries, helping to eliminate barriers and reduce disparities to match citizens with the services they need. We're passionate about what we do because we care.
How employees describe working at Maximus
Management team couldn't care less abut the average employee
Review from Customer Support Dept · Posted a month ago
Not worth to work here for what you are paid. The salaries are very less, whereas the work pressure and workload is more
Offering clear direction to each dept
The worst job you could possibly have the start dates are inconsistent. They fire you without notice and it's hard to succeed.
Review from Operations Dept
Frequent engagement activities at onsite locations, local onsite management very responsive to issues
What it's like to work at Maximus
- Maximus employees generally work 8.7 hrs a day
- Employees at Maximus report the work pace is extremely fast
- On a typical day, employees at Maximus have 1 meeting
- 70% of Maximus employees look forward to interacting with their team every day
- Maximus employees most often take 15-20 paid vacation and sick days each year
- 40% of Maximus employees report they are happy with their work life balance
- Maximus employees typically get valuable feedback on how to improve at work Every Week
- 57% of Maximus employees call their work environment positive
Q&A With Maximus Employees
IDX: 0 TOT: 33
What is Maximus' policy towards pets in the workplace?
No pets unless a service animal
No pets allowed.
What's the work from home policy like at Maximus?
They don't have one
How does Maximus measure success and growth in the Customer Support department?
It's doesn't matter about the customer is about the client who has the contract
What skills do you need to be successful in the Customer Support department at Maximus?
Patience & customer service
What are the most important soft skills I need to be successful at Maximus?
Customer service & patience
What interview questions does Maximus ask?
A bad customer service scenario & What would you do
What part of Maximus's business is growing fastest? What part is having difficulties?
The turn around is the fastest growing.....keeping valuable employees is the difficulty
What do people at Maximus think about the CEO? What do they do well and what can they improve?
The call center needs new trainers and complete over haul....employees matter
What is the onboarding process like at Maximus and how long does it last?
Onboarding was ok....training could've been better
What are company outings like at Maximus?
There are none unless in upper management.
What is the daily attire at Maximus?
Causal unless in business meeting with stakeholders.
What benefits does Maximus provide?
Free Health Insurance
What's the office vibe like at Maximus?
Its like high school all over again. They hire in expirienced people.
What's the interview process like at Maximus?
They dont interview. They hire you on the spot
If you could make changes, how would you improve the culture at Maximus?
I would start off by replacing all of managment. They set a horrible example
Curious about what work's like at Maximus?
Anonymously Ask Maximus Employees Any Question
Should I work at Maximus?
37% of Maximus employees would encourage their friends to become coworkers, whereas 18% are neutral and 45% would not recommend working at Maximus to their friends.
| 37% | Promoters |
|---|---|
| 18% | Passive |
| 45% | Detractors |
Working at Maximus' competitors
Recently Asked Questions about working at Maximus
- What's the work from home policy like at Maximus?
- How does Maximus measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at Maximus?
- What are the most important soft skills I need to be successful at Maximus?
- What is the onboarding process like at Maximus and how long does it last?
