Public Storage – The company provides an important community service, but the workplace culture needs improvement. Better training, stronger leadership support, and a more team-oriented environment would improve both employee morale and customers experience. | Comparably

Public Storage – The company provides an important community service, but the workplace culture needs improvement. Better training, stronger leadership support, and a more team-oriented environment would improve both employee morale and customers experience.

Public Storage Compagnie réclamée
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. Lire la suite
Cette société accepte les commentaires des employés vérifiés
EMPLOYÉ
PARTICIPANTS
371
TOTAL
NOTATIONS
10681

The company provides an important community service, but the workplace culture needs improvement. Better training, stronger leadership support, and a more team-oriented environment would improve both employee morale and customers experience.

Qu’est-ce qui vous rend le plus heureux au travail?

What makes me happiest at work is the opportunity to help people and turn a negative experience into a more positive one through support, professionalism, and care.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

The workplace culture feels toxic and unsupportive. Training is poor, and employees are often left unprepared. Leadership avoids addressing customer concerns, leaving front-line staff to handle hostility and unresolved issues without proper support.

Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?

Trainers should create a more positive and professional environment. Focusing on teamwork instead of negativity about other employees or sites would improve morale and reduce the competitive culture that causes unnecessary conflict between

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The company provides an important service to the community. We often meet people during difficult moments in their lives, and it feels meaningful to be able to assist and support them when they need help most.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I feel undervalued because the workload and expectations do not match the compensation. Incentives should reflect employee performance and effort, not NPS scores that are often impacted by unresolved corporate and operational issues outside of site staff control.

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