A+
87/100
Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
Public Storage Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Everyone focuses, and put in their best to their jobs
Review from Customer Support Dept · Posted 13 days ago
We help other propertys when need. Team work
Review from Customer Success Dept · Posted 15 days ago
Always willing to help you, teach you, and work with you as a team
Review from Customer Support Dept · Posted 19 days ago
With most of my coworkers they work just as hard as I do and that makes being apart of this time worth it .
Review from Customer Support Dept · Posted 19 days ago
The welcoming nature and willing to work together as a team no matter the conditions.
Review from Operations Dept · Posted 20 days ago
The best part of my team is the willingness to help one another. Everyone shares knowledge, works together, and supports each other to provide excellent customer service and keep operations running smoothly.
Review from Operations Dept · Posted 20 days ago
The culture around asking questions and getting a resolution to help drive the business forward
Review from Operations Dept · Posted 21 days ago
Willingness to help one another and the way we try to make it fun.
Review from Operations Dept · Posted 21 days ago
They enjoy what they do and want to continually improve.
Review from Communications Dept · Posted 21 days ago
My team is competent, knowledgeable and patient with everyone and everything.
Review from Customer Success Dept · Posted 21 days ago
One of the best things about our team is how supportive and dependable everyone is. Working alongside Javon and the rest of our team including 10 great teammates creates a positive, respectful environment where everyone works together, helps each other, and stays focused on serving our customers.
Review from Customer Success Dept · Posted 21 days ago
That they are friendly and are always willing to help
Review from Customer Success Dept · Posted 21 days ago
They are all knowledgeable and helpful
Review from Operations Dept · Posted 21 days ago
I love how welcoming and helpful everyone is
Review from Customer Support Dept · Posted 21 days ago
Will to laugh and have fun.
Review from Operations Dept · Posted 21 days ago
We are all there for each other as a team.
Review from Operations Dept · Posted 21 days ago
So helpful. I am very lucky to have them.
Review from Operations Dept · Posted 21 days ago
Communication, teamwork, helpful, always available in a tough situation
Review from Customer Support Dept
What a bunch of friendly people! We are all customer service folks and easy to be around. They are also a wellspring of knowledge which they all happily share with the newer folks.
Review from Sales Dept
We work together to get it done.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There is only 3 Co workers I can count on. Others can't seem to do their job and they leave it for others to do. They cry about having to mvps and mess other people's stores up. So we have to go behind them and fix it.
Review from Customer Success Dept · Posted 20 days ago
I think there are some cliques in the Legal Department that are tough to be around on a day to day basis.
Posted 20 days ago
They could be friendlier and more helpfull
Review from Customer Support Dept · Posted 21 days ago
Just being more efficient, team players, less "know it all" attitudes.
Review from Admin Dept
Coworkers are late everyday. Stealing money. Stealing out of customer units. Everybody is lazy
Review from Admin Dept
Trainers should create a more positive and professional environment. Focusing on teamwork instead of negativity about other employees or sites would improve morale and reduce the competitive culture that causes unnecessary conflict between
Review from Customer Support Dept
The problem workers need to be removed. They gossip, threaten, verbally abuse and strike other workers and NOTHING happens. In fact some are rewarded and never dealt with. Creating a toxic abusive work environment
Review from Customer Success Dept
More teamwork more togetherness more teamwork dynamic
Review from Sales Dept
I think we could improve communication, teamwork, and consistency during busy situations. Working together more collaboratively and supporting each other more proactively would help create a stronger work environment.
Review from Customer Success Dept
Helping each other out shouldn't feel like pulling teeth, lack of work ethic is wild there is no set standard or accountability throughout!
Review from Customer Success Dept
Understanding of the job and it's daily tasks and adapt to changes more effectively
Review from Sales Dept
Doing the job, making their calls, and STOP the GOSSIPING, RUMORS and false comments creating DRAMA. Public storage Field Employee handbook states specifically. Gossip and Rumors ARE NOT TOLERATED.
Review from Operations Dept
I would like for some of them to do the job that they get paid to do instead of passing it on to someone else to do
Review from Customer Support Dept
Yes, improvement is needed. Hiring people who are self motivated, active, thin out of the box, considerate, and people who will show up to work and actually do work.
Review from Operations Dept
Team work and attitudes, speaking with a respectful tone
Review from Sales Dept
Actually do their part working and not putting the work that they do not want to do on the next PM
Review from Customer Success Dept
We all need better pay then the quality would go up as it stands no one cares so facilities look like crap and are not Class A well maintained. I am a real Class a PM working 2 jobs and this company is definitely not showing appreciation for the employees. I have to work 2 jobs because PS lacks
Review from Operations Dept
While on MVP, you should work like it's your property and not leave work for the PM to walk into and have to do their job, plus pick up after the PM who was there.
Review from Sales Dept
See each other more often
Review from Customer Support Dept
I dont think coworkers are 100 responsible of me not wanting to engage more but DM's needs to be more ethical and stop gossiping about others business. Thats creates a toxic environment.
Review from Operations Dept
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