Public Storage Leadership Employee Reviews
What do you like best about the leadership team?
They all have clear strategic plans for the buisness and are transparent about it.
Review from Customer Support Dept · Posted 13 days ago
Care about employees. Let you do your job.
Review from Customer Success Dept · Posted 15 days ago
Extremely understanding and supportive of you and the work youre exected to do.
Review from Customer Support Dept · Posted 19 days ago
What I like best about the leadership team is that the know there is no I in team and that it takes all of us to make that team happen , they are very supportive and make being part of a team amazing .
Review from Customer Support Dept · Posted 20 days ago
The wealth of knowledge everyone collectively has due to long term tenure from most employees. Seems like a lot of people here started at the DM level and worked their way up to executive leadership in some capacity.
Review from Operations Dept · Posted 20 days ago
appreciate that the leadership team encourages learning, provides training, and supports employees in delivering great customer service. They communicate company goals clearly and create opportunities for growth while recognizing the importance of teamwork.
Review from Operations Dept · Posted 20 days ago
They seem to be approachable.
Posted 21 days ago
The honesty and integrity culture
Review from Operations Dept · Posted 21 days ago
My leadership is approachable and engaged with me every day. We have mutual respect and work very well together which makes working at Public Storage a great experience.
Review from Operations Dept · Posted 21 days ago
Really smart people who truly care about employees.
Review from Communications Dept · Posted 21 days ago
Everyone works together to get the company rolling.
Review from Customer Success Dept · Posted 21 days ago
I appreciate how the leadership team, especially Javon, communicates clearly, supports the team, and leads by example. The encouragement, accountability, and willingness to listen create a positive environment that motivates us to do our best every day!
Review from Customer Success Dept · Posted 21 days ago
What I love the best is team work , everyone is willing to help each .
Review from Customer Success Dept · Posted 21 days ago
They are supportive and helpful
Review from Operations Dept · Posted 21 days ago
Open to ideas. Willing to listen to concerns.
Review from Operations Dept · Posted 21 days ago
Transparency, focused on Key incentives
Review from Operations Dept · Posted 21 days ago
Setting of clear goals and transparency.
Review from Operations Dept · Posted 21 days ago
Everyone is extremely welcoming and working towards the same goal. No matter what level, everyone is willing to help.
Review from Operations Dept · Posted 22 days ago
Very friendly. I have enjoyed talking with them.
Review from Operations Dept · Posted 22 days ago
I love the communication they keep with the employees and themselves , I like the way they interact with the employees when they need help or guidance.
Review from Customer Support Dept
What does the leadership team need to get better at?
Being more involved with the team and not in meetings all day every day. Putting their team first. Making sure their safety is in goods. I could go on and on.
Review from Customer Success Dept · Posted 20 days ago
There is no company morale my coworkers do not seem to care it's like they come to work put in their hours and leave. This is a very important missing piece in the company. I also feel like no matter what amazing things I do to improve the facility it is not recognized
Review from Customer Support Dept · Posted 21 days ago
Treating African Americans like we matter Current management does not allow you to grow within the role
Communication, don't bait and switch the job location, you put an ad to hire at a location, the ad needs to be just public storage, you have people driving an hour+ for $15 per hr, or you have people doing more than 1 property in a day, but it's the busiest times of the month for rentals & payments
Review from Customer Success Dept
If your talking about anyone above the DM. You guys need to do a better job and actually pay your employees a liveable wage. I want like to see the people at corporate do the work that PM's do daily. You would be exhausted having to do what we do. This job makes me very depressed and joyless.
Review from Operations Dept
Leadership needs to focus on understanding its employees individual needs on a fundamental level.
Review from Operations Dept
Not being racist towards black people
Review from Admin Dept
The workplace culture feels toxic and unsupportive. Training is poor, and employees are often left unprepared. Leadership avoids addressing customer concerns, leaving front-line staff to handle hostility and unresolved issues without proper support.
Review from Customer Support Dept
Paying better for the amount of work expected. Treating people like humans instead of robots. Taking care of the actual problem workers and not treating the rest as expendable. See moee than the numbers for the shareholders.
Review from Customer Success Dept
Just because the law doesn't say you have to, doesn't mean you shouldn't.
Review from Sales Dept
“I believe leadership could improve fairn
Review from Customer Success Dept
Communication of company policy changes, makes no sense why bosses & employees surprised by changes, need to hold bad employees accountable cannot be stressed enough!
Review from Customer Success Dept
Taking care of employees. Benefits are terrible. Office culture is the worst I've ever experienced. If you're going to force a return to office, make the office a place people want to come. Why are we having to pay for snacks and drinks in vending machines?
Review from Finance Dept
Better benefits (i.e., PTO, paid holidays, flexible work arrangements - especially since they are inconveniencing people by moving both offices)
Review from Finance Dept
Pay Better and Not Push Employees so hard
Review from Customer Support Dept
Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean
Review from Operations Dept
be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills
Review from Operations Dept
be more empathetic. lately management has been very corporate head and not being empathetic of their employees persoanl life such as family , doctor visits , etc
Review from Sales Dept
Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio
Review from Operations Dept
better pay, fair and impartial treatment of all employees, give raises to your onsite employees, give us more power to run our stores as managers and not just "yes men".
Review from Operations Dept