Public Storage Leadership Employee Reviews
What do you like best about the leadership team?
Very helpful with issues when needed
Review from Customer Support Dept · Posted 11 days ago
approachable and willing to share their knowledge
Review from Operations Dept · Posted 19 days ago
I like that they allow for a work balance environment
Review from Operations Dept · Posted 20 days ago
Family oriented and work/life balance
Review from Admin Dept · Posted 21 days ago
During tough times they pull together to ensure coverage and keeping everyone informed.
Review from Customer Success Dept · Posted 22 days ago
That they support and show up for the team
Review from Operations Dept · Posted 22 days ago
For the most part, leadership does an excellent job disarming themselves, in the sense of making themselves approachable regardless of the matter.
Review from Sales Dept · Posted 25 days ago
Our boss cares about us as people as well as a team . She works hard to make sure we are proficient at our jobs
Review from Operations Dept · Posted a month ago
Transparency, open door policy they are always willing to help
Review from Customer Support Dept · Posted a month ago
My direct manager is willing to listen to new ideas that are presented and also always act on them. I can definitely tell they care.
Review from Customer Success Dept · Posted a month ago
Dm is great very understanding
Review from Sales Dept · Posted a month ago
The daily emails, the monthly meetings and the personal contact with my DM, SDM, RVP as well as visits keep me informed so that I can do my best. My leadership team does a great job of keeping us informed.
Review from Customer Support Dept · Posted a month ago
They are always ready to help!
Review from Sales Dept · Posted a month ago
I feel supported and valued. Our wins are celebrated and safety is always at the forefront of what we do.
Review from Customer Support Dept · Posted a month ago
They care and they listen
Review from Customer Support Dept · Posted a month ago
Team ia willing to listen.
Review from Customer Support Dept · Posted a month ago
They pay attention to our issues
Review from Operations Dept · Posted a month ago
My DM is polite, considerate, and respectful when it comes to the nuances of my schedule and doing a mvp
Review from Customer Success Dept · Posted a month ago
Dm Kyle is always looking out for his team and in turn it keeps his team wanting to the best they can be
Review from Customer Success Dept · Posted a month ago
Our positions are outlined, we are trained continually to make sure and take care of the customer.
Review from Operations Dept · Posted a month ago
What does the leadership team need to get better at?
The workplace culture feels toxic and unsupportive. Training is poor, and employees are often left unprepared. Leadership avoids addressing customer concerns, leaving front-line staff to handle hostility and unresolved issues without proper support.
Review from Customer Support Dept · Posted 15 days ago
Paying better for the amount of work expected. Treating people like humans instead of robots. Taking care of the actual problem workers and not treating the rest as expendable. See moee than the numbers for the shareholders.
Review from Customer Success Dept · Posted 25 days ago
Just because the law doesn't say you have to, doesn't mean you shouldn't.
Review from Sales Dept · Posted a month ago
“I believe leadership could improve fairn
Review from Customer Success Dept · Posted a month ago
Communication of company policy changes, makes no sense why bosses & employees surprised by changes, need to hold bad employees accountable cannot be stressed enough!
Review from Customer Success Dept · Posted a month ago
Taking care of employees. Benefits are terrible. Office culture is the worst I've ever experienced. If you're going to force a return to office, make the office a place people want to come. Why are we having to pay for snacks and drinks in vending machines?
Review from Finance Dept
Better benefits (i.e., PTO, paid holidays, flexible work arrangements - especially since they are inconveniencing people by moving both offices)
Review from Finance Dept
Pay Better and Not Push Employees so hard
Review from Customer Support Dept
Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean
Review from Operations Dept
be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills
Review from Operations Dept
be more empathetic. lately management has been very corporate head and not being empathetic of their employees persoanl life such as family , doctor visits , etc
Review from Sales Dept
Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio
Review from Operations Dept
better pay, fair and impartial treatment of all employees, give raises to your onsite employees, give us more power to run our stores as managers and not just "yes men".
Review from Operations Dept
Communication, hiring the right candidates for the right property, accountability, paying us what we're worth and holding everyone to the same standard and stop making excuses!
Review from Customer Support Dept
Stop using employees as captains. Captainships are placed on employees making them do more while other employees make the same and get more time for their properties. My DM rakes in my hard work and praise, I don't even get a thank you. The pay gap between PMs and DM is terrible
Review from Operations Dept
Less focus on reducing headcount to the lowest possible
Review from Operations Dept
Communication transparency recognition development advancement opportunities
Review from Customer Success Dept
We promote individuals based entirely on who they know not how they perform. Taking advice or coaching from someone who had the worst metrics in the region is a tough pill to swallow. Taking coaching from someone who doesn't care about their employees as a divisional president is difficult as well.
Review from Operations Dept
Listening to their employees. When we give them feedback or level up concerns many times it stops with them and nothing changes or gets better, this is why there has been an extremely high amount of turnover in our region & why there will continue to be more.
Review from Operations Dept
Being more customer and employee centric.
Review from Operations Dept