Public Storage Leadership Employee Reviews
What do you like best about the leadership team?
They are employee first, they take care of their employees and make sure we enjoy our job and our time away from the job.
Review from Operations Dept · Posted 16 days ago
Transparency and profesionalism throughout the company
Review from Executive Dept · Posted 19 days ago
Since the time I joined in April of 2026, my leadership team has communicated very clearly with me. I have felt comfortable being able to ask questions and grow as a new member of the team.
Review from Operations Dept · Posted 22 days ago
Transparency, New PS4.0 Vision and Values
Review from IT Dept · Posted 22 days ago
Communication is good and we work together
Review from Sales Dept · Posted 23 days ago
Supportive, always there, always lending a hand when needed, and always pushing us to do our best
Review from Sales Dept · Posted 24 days ago
They understand the need for work and life balance
Review from Customer Support Dept · Posted 25 days ago
They are approachable and down to earth
Review from HR Dept · Posted 25 days ago
The DM is very hanfs on
Review from Customer Success Dept · Posted 25 days ago
I love the team work. I love how my DTM keeps us updated on everything we as a team needs to know and I love that my KTPS are always available if I?
Review from Customer Support Dept · Posted 25 days ago
They listen to our ideas and actuvely engaged with meetings.
Review from Operations Dept · Posted 25 days ago
Very helpful with issues when needed
Review from Customer Support Dept
approachable and willing to share their knowledge
Review from Operations Dept
I like that they allow for a work balance environment
Review from Operations Dept
Family oriented and work/life balance
Review from Admin Dept
During tough times they pull together to ensure coverage and keeping everyone informed.
Review from Customer Success Dept
That they support and show up for the team
Review from Operations Dept
For the most part, leadership does an excellent job disarming themselves, in the sense of making themselves approachable regardless of the matter.
Review from Sales Dept
Our boss cares about us as people as well as a team . She works hard to make sure we are proficient at our jobs
Review from Operations Dept
Transparency, open door policy they are always willing to help
Review from Customer Support Dept
What does the leadership team need to get better at?
Treating African Americans like we matter Current management does not allow you to grow within the role
Posted 22 days ago
Communication, don't bait and switch the job location, you put an ad to hire at a location, the ad needs to be just public storage, you have people driving an hour+ for $15 per hr, or you have people doing more than 1 property in a day, but it's the busiest times of the month for rentals & payments
Review from Customer Success Dept · Posted 23 days ago
If your talking about anyone above the DM. You guys need to do a better job and actually pay your employees a liveable wage. I want like to see the people at corporate do the work that PM's do daily. You would be exhausted having to do what we do. This job makes me very depressed and joyless.
Review from Operations Dept · Posted 24 days ago
Leadership needs to focus on understanding its employees individual needs on a fundamental level.
Review from Operations Dept · Posted 25 days ago
Not being racist towards black people
Review from Admin Dept
The workplace culture feels toxic and unsupportive. Training is poor, and employees are often left unprepared. Leadership avoids addressing customer concerns, leaving front-line staff to handle hostility and unresolved issues without proper support.
Review from Customer Support Dept
Paying better for the amount of work expected. Treating people like humans instead of robots. Taking care of the actual problem workers and not treating the rest as expendable. See moee than the numbers for the shareholders.
Review from Customer Success Dept
Just because the law doesn't say you have to, doesn't mean you shouldn't.
Review from Sales Dept
“I believe leadership could improve fairn
Review from Customer Success Dept
Communication of company policy changes, makes no sense why bosses & employees surprised by changes, need to hold bad employees accountable cannot be stressed enough!
Review from Customer Success Dept
Taking care of employees. Benefits are terrible. Office culture is the worst I've ever experienced. If you're going to force a return to office, make the office a place people want to come. Why are we having to pay for snacks and drinks in vending machines?
Review from Finance Dept
Better benefits (i.e., PTO, paid holidays, flexible work arrangements - especially since they are inconveniencing people by moving both offices)
Review from Finance Dept
Pay Better and Not Push Employees so hard
Review from Customer Support Dept
Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean
Review from Operations Dept
be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills
Review from Operations Dept
be more empathetic. lately management has been very corporate head and not being empathetic of their employees persoanl life such as family , doctor visits , etc
Review from Sales Dept
Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio
Review from Operations Dept
better pay, fair and impartial treatment of all employees, give raises to your onsite employees, give us more power to run our stores as managers and not just "yes men".
Review from Operations Dept
Communication, hiring the right candidates for the right property, accountability, paying us what we're worth and holding everyone to the same standard and stop making excuses!
Review from Customer Support Dept
Stop using employees as captains. Captainships are placed on employees making them do more while other employees make the same and get more time for their properties. My DM rakes in my hard work and praise, I don't even get a thank you. The pay gap between PMs and DM is terrible
Review from Operations Dept