Public Storage Leadership Employee Reviews
What do you like best about the leadership team?
guidance and skill training by making sure we understand our role and responsibilities.
Review from IT Dept
Everyone is friendly and willing to actually help you great team work .
Review from Customer Success Dept
I feel heard and respected by my DM. They are generous with praise and constructive with feedback
Review from Operations Dept
Able to ask questions of anyone
Review from Executive Dept
Goals are listed directedly with assistance in every aspect in the daily management of property. Employee opinion and judgement matter with gratitude, award presentation and company acknowledgement continuously. Over all #ITSGREAT2BEORANGE
Review from Sales Dept
They are approachable and take time to check in with the team.
Org is flat, so all leaders are accessible.
Review from HR Dept
they care about every one
Review from Customer Support Dept
I like that they treat me as an individual instead of just their assistant. They listen to what I have to say and move forward with my suggestions.
Review from Admin Dept
opportunity to grow within the company
Review from Customer Success Dept
They are friendly, down to earth, never talks down to us. And really cares how we feel
Review from Operations Dept
The change happened when the former District Manager quit. the new SDM and now the new DM are far ore work oriented as opposed to the former DM that was showing favoritism to those that were her friends the new dm is now having to clean up the mess the former DM created. one by one. Great Job
Review from Operations Dept
I like how the expectations they have for PMs is achievable. I feel seen as an individual and not a number as well.
Review from Sales Dept
direct manager make sure we we have the days off we needs for our family or medical appointment. help us with difficult customer
Review from Customer Success Dept
they get back to me
Review from Customer Support Dept
Easy to work with when family issues arise
Review from Customer Support Dept
if i need something David gets back to you really fast
Review from Customer Success Dept
I really don't know them that well to answer this question
Review from Customer Support Dept
They support my advancement and do not mirco manage my job
Review from Sales Dept
Focused on their goals and getting the job done.
Review from Sales Dept
What does the leadership team need to get better at?
Taking care of employees. Benefits are terrible. Office culture is the worst I've ever experienced. If you're going to force a return to office, make the office a place people want to come. Why are we having to pay for snacks and drinks in vending machines?
Review from Finance Dept
Better benefits (i.e., PTO, paid holidays, flexible work arrangements - especially since they are inconveniencing people by moving both offices)
Review from Finance Dept
Pay Better and Not Push Employees so hard
Review from Customer Support Dept
Value your employees more Managers are receiving way to much pay in relationship to Property Managers- property managers are doing MPV and doing physical labor and multiple job descriptions. Abandon goods bringing abandoned items to dumpsters items weighing over 20-50 pounds. Maintenance, IT, Clean
Review from Operations Dept
be professional and play fair with everyone across the board. Invest time on coaching rather than gossiping and focusing on flaws rather than opportunities and nurture skills
Review from Operations Dept
be more empathetic. lately management has been very corporate head and not being empathetic of their employees persoanl life such as family , doctor visits , etc
Review from Sales Dept
Stop ignoring employees behaviors. Those who dont work or call out sick should be penalised. Employees that work 2-3 stores MVP shift and do all the job that lazy employees dont should be rewarded financially differently. Public Storages its burning good employees to sponsor laziness and bad behavio
Review from Operations Dept
better pay, fair and impartial treatment of all employees, give raises to your onsite employees, give us more power to run our stores as managers and not just "yes men".
Review from Operations Dept
Communication, hiring the right candidates for the right property, accountability, paying us what we're worth and holding everyone to the same standard and stop making excuses!
Review from Customer Support Dept
Stop using employees as captains. Captainships are placed on employees making them do more while other employees make the same and get more time for their properties. My DM rakes in my hard work and praise, I don't even get a thank you. The pay gap between PMs and DM is terrible
Review from Operations Dept
Blaine WIlcox is texting peoples personal phones about work related things and even texting some employees on their day off. Times it feels like borderline harassment
Review from Operations Dept
Less focus on reducing headcount to the lowest possible
Review from Operations Dept
Communication transparency recognition development advancement opportunities
Review from Customer Success Dept
We promote individuals based entirely on who they know not how they perform. Taking advice or coaching from someone who had the worst metrics in the region is a tough pill to swallow. Taking coaching from someone who doesn't care about their employees as a divisional president is difficult as well.
Review from Operations Dept
Listening to their employees. When we give them feedback or level up concerns many times it stops with them and nothing changes or gets better, this is why there has been an extremely high amount of turnover in our region & why there will continue to be more.
Review from Operations Dept
Being more customer and employee centric.
Review from Operations Dept
Connecting to there team Genuinely. EEO HIRE PRACTICES
Review from Operations Dept
Relaying consistent messages for all levels.
Review from Operations Dept
empowerng management team, not micro managing, all flexibility in the management role. Allow managers to make decisions
Review from Operations Dept
Better leave, more holidays, bigger maintenance budget, pay property employees more
Review from Operations Dept